Tees Grange Care Home in Norton, Stockton-on-Tees – Exemplar Health Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2025-02-12
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People visiting Tees Grange often comment on how approachable they find the staff. There's a sense that requests are met willingly, and the atmosphere feels emotionally comfortable rather than institutional.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement65
- Food quality62
- Healthcare70
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2025-02-12 Report published 2025-02-12
Is this home safe?
Is the care effective?
Tees Grange was rated Good for effectiveness at its February 2025 inspection. The home is registered to deliver nursing care alongside personal care, which implies clinical oversight is built into the model. Specific narrative evidence about care plan quality, GP access, dementia training content, or food provision was not available in the published findings provided. The range of specialisms the home is registered for, including dementia, mental health conditions, and physical disabilities, means staff should be trained across a broad clinical spectrum.Is this home caring?
Tees Grange was rated Good for caring at its February 2025 inspection. Staff warmth and compassion are the two themes that matter most to families in our review data, with 57.3% and 55.2% of positive reviews respectively mentioning them by name. No specific narrative observations of staff interactions, use of preferred names, or responses to distress were available in the published findings provided. The Good rating suggests inspectors were satisfied with what they observed, but the specifics are not available here.Is the home responsive?
Tees Grange was rated Good for responsiveness at its February 2025 inspection. The home supports a mixed population including people with dementia, mental health conditions, and physical disabilities, which requires individualised approaches to activities and engagement. No specific narrative detail about the activities programme, one-to-one engagement, or end-of-life planning was available in the published findings provided. Responsiveness in the inspection framework covers how well a home tailors its care to individual needs and preferences.Is the home well-led?
Tees Grange was rated Good for well-led at its February 2025 inspection. Ms Catherine Pearson is named as the Registered Manager and Ms Selina Wall as the Nominated Individual, indicating a defined leadership structure. The home is operated by Tees Grange Health Care Limited. No specific narrative detail about management visibility, staff culture, governance processes, or how the home handles complaints and incidents was available in the published findings provided.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults both under and over 65, supporting those with dementia, mental health conditions, and physical disabilities. As a home that cares for people with dementia, Tees Grange works to create an environment where the people who live here feel secure and comfortable. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Tees Grange received a Good rating across all five inspection domains at its assessment in February 2025, which places it in solid standing. However, the published report text provided contains very limited narrative detail, so most individual theme scores reflect the overall Good rating rather than specific observed evidence.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
People visiting Tees Grange often comment on how approachable they find the staff. There's a sense that requests are met willingly, and the atmosphere feels emotionally comfortable rather than institutional.
What inspectors have recorded
How it sits against good practice
If you're considering care options in the Stockton-on-Tees area, visiting Tees Grange could help you get a feel for their approach to creating a warm, welcoming environment.
Worth a visit
Tees Grange, on Norton Road in Stockton-on-Tees, was rated Good across all five inspection domains at its most recent assessment on 12 February 2025, with the report published in June 2025. The home supports up to 30 people, including those living with dementia, mental health conditions, and physical disabilities, and caters for both younger and older adults. A named registered manager, Ms Catherine Pearson, is recorded as in post, which is a positive baseline indicator for stability and accountability. The main limitation of this report is that the full narrative inspection text was not available for analysis, which means most of what you would want to know, including how staff interact with your parent day to day, what the food is like, how the home is laid out for people with dementia, and what activities are on offer, cannot be verified here. A Good rating is meaningful, but it is not a substitute for a visit. When you go, ask the manager to walk you through the dementia unit at a mealtime, speak to a member of staff who is not expecting you, and ask to see last week's actual staffing rota rather than the template.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Tees Grange Care Home in Norton, Stockton-on-Tees – Exemplar Health Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Tees Grange Care Home in Norton, Stockton-on-Tees – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where good food and genuine warmth create a welcoming atmosphere
Tees Grange – Your Trusted nursing home
For families searching for care in Stockton-on-Tees, Tees Grange offers a comfortable environment where residents feel at home. The care home supports people with various needs, from physical disabilities to dementia and mental health conditions. What particularly stands out here is the kitchen team's dedication to making mealtimes special.
Who they care for
The home provides care for adults both under and over 65, supporting those with dementia, mental health conditions, and physical disabilities.
As a home that cares for people with dementia, Tees Grange works to create an environment where the people who live here feel secure and comfortable.
“If you're considering care options in the Stockton-on-Tees area, visiting Tees Grange could help you get a feel for their approach to creating a warm, welcoming environment.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Tees Grange received a Good rating across all five inspection domains at its assessment in February 2025, which places it in solid standing. However, the published report text provided contains very limited narrative detail, so most individual theme scores reflect the overall Good rating rather than specific observed evidence.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
People visiting Tees Grange often comment on how approachable they find the staff. There's a sense that requests are met willingly, and the atmosphere feels emotionally comfortable rather than institutional.
What inspectors have recorded
How it sits against good practice
If you're considering care options in the Stockton-on-Tees area, visiting Tees Grange could help you get a feel for their approach to creating a warm, welcoming environment.
Worth a visit
Tees Grange, on Norton Road in Stockton-on-Tees, was rated Good across all five inspection domains at its most recent assessment on 12 February 2025, with the report published in June 2025. The home supports up to 30 people, including those living with dementia, mental health conditions, and physical disabilities, and caters for both younger and older adults. A named registered manager, Ms Catherine Pearson, is recorded as in post, which is a positive baseline indicator for stability and accountability. The main limitation of this report is that the full narrative inspection text was not available for analysis, which means most of what you would want to know, including how staff interact with your parent day to day, what the food is like, how the home is laid out for people with dementia, and what activities are on offer, cannot be verified here. A Good rating is meaningful, but it is not a substitute for a visit. When you go, ask the manager to walk you through the dementia unit at a mealtime, speak to a member of staff who is not expecting you, and ask to see last week's actual staffing rota rather than the template.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Tees Grange Care Home in Norton, Stockton-on-Tees – Exemplar Health Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Tees Grange Care Home in Norton, Stockton-on-Tees – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where good food and genuine warmth create a welcoming atmosphere
Tees Grange – Your Trusted nursing home
For families searching for care in Stockton-on-Tees, Tees Grange offers a comfortable environment where residents feel at home. The care home supports people with various needs, from physical disabilities to dementia and mental health conditions. What particularly stands out here is the kitchen team's dedication to making mealtimes special.
Who they care for
The home provides care for adults both under and over 65, supporting those with dementia, mental health conditions, and physical disabilities.
As a home that cares for people with dementia, Tees Grange works to create an environment where the people who live here feel secure and comfortable.
The home & environment
The kitchen at Tees Grange receives particular praise, with the chef putting real effort into meal variety and presentation. The home itself is kept clean and well-maintained, with décor that visitors find welcoming.
“If you're considering care options in the Stockton-on-Tees area, visiting Tees Grange could help you get a feel for their approach to creating a warm, welcoming environment.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
