The Grove Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds36
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Sensory impairment
- Last inspected2018-07-25
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding the same cheerful faces whenever they visit, creating a consistent atmosphere that helps residents feel settled. The welcoming environment seems to come naturally to the staff here.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement88
- Food quality60
- Healthcare68
- Management & leadership88
- Resident happiness75
What inspectors found
Inspected 2018-07-25
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2020 inspection. This covers training, care planning, access to healthcare professionals, and nutrition. The home lists dementia as a specialism, which means inspectors would have looked for evidence of dementia-specific training and care planning. No concerns were recorded. The published summary does not describe specific training content, GP access arrangements, or how food and nutrition are managed for residents with swallowing difficulties or dietary needs.Is this home caring?
The Caring domain was rated Good at the December 2020 inspection. This covers staff warmth, dignity, respect, and support for independence. A Good rating in this domain means inspectors observed interactions that met the standard, but the published summary includes no specific observations, quotes from residents, or examples of how staff responded in particular situations. No concerns about dignity or respect were recorded.Is the home responsive?
The Responsive domain was rated Outstanding at the December 2020 inspection. This is the strongest single finding in the report and requires inspectors to have found specific, compelling evidence of individually tailored activities, person-centred responses to need, and effective handling of complaints. The home provides care for people with dementia, mental health conditions, and sensory impairment, and the Outstanding rating applies across that mix of needs. The published summary does not include the specific examples inspectors used to award this rating.Is the home well-led?
The Well-led domain was rated Outstanding at the December 2020 inspection. This covers the quality of management, governance, staff culture, and the home's ability to learn and improve. An Outstanding rating in this domain requires inspectors to have found a stable, visible leadership team, robust systems for monitoring quality, and a culture in which staff feel able to raise concerns. The registered manager and nominated individual are both named in the registration record. The published summary does not include specific examples of governance activity, manager visibility, or staff culture observations.
Source: CQC inspection report →
What the evidence base says
The Grove specialises in supporting people over 65 who are living with sensory impairments, dementia or mental health conditions. With nursing care available on-site, residents don't need to move elsewhere when their needs change. The home welcomes people living with dementia as part of their specialist care provision. Their integrated nursing team means dementia support continues seamlessly as conditions progress. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Grove Residential Home scores strongly on management and activities, both rated Outstanding at inspection, and reasonably well across caring and safety domains. Scores for food, healthcare, and cleanliness reflect the absence of specific detail in the published inspection report rather than any identified concern.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe finding the same cheerful faces whenever they visit, creating a consistent atmosphere that helps residents feel settled. The welcoming environment seems to come naturally to the staff here.
What inspectors have recorded
Staff here seem to understand what matters most during difficult times. When residents reach the end of their lives, the team makes space for families to be close, allowing round-the-clock visits and providing gentle support through those precious final days.
How it sits against good practice
It's worth arranging a visit to see whether The Grove's particular blend of consistent staffing and integrated nursing feels right for your family.
Worth a visit
The Grove Residential Home, at 88 High Street, Bristol, was rated Outstanding overall at its last full inspection in December 2020, having improved from its previous Good rating. Inspectors awarded Outstanding in both Responsive and Well-led domains, meaning they found clear, specific evidence of genuinely individualised activities and strong, accountable leadership. Safe, Effective, and Caring were each rated Good. A monitoring review in July 2023 found no reason to change the rating. The main limitation here is that the published inspection summary is brief, and does not include specific observations, resident quotes, or detail on food, night staffing, or dementia environment. The Outstanding rating is a meaningful signal of quality, but it dates from late 2020 and a further full inspection is overdue. When you visit, ask to see last week's actual staffing rota (not the template), speak to the manager about how many permanent staff are on the dementia unit after 8pm, and ask directly what a typical day looks like for someone who cannot join group activities.
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In Their Own Words
How The Grove Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cheerful staff create a genuinely welcoming atmosphere
Dedicated residential home Support in Bristol
When families visit The Grove Residential Home in Bristol, they often notice how the staff's warmth fills the place. This care home supports people with sensory impairments, dementia and mental health conditions, with nursing care available right there when residents need it.
Who they care for
The Grove specialises in supporting people over 65 who are living with sensory impairments, dementia or mental health conditions. With nursing care available on-site, residents don't need to move elsewhere when their needs change.
The home welcomes people living with dementia as part of their specialist care provision. Their integrated nursing team means dementia support continues seamlessly as conditions progress.
“It's worth arranging a visit to see whether The Grove's particular blend of consistent staffing and integrated nursing feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Grove Residential Home scores strongly on management and activities, both rated Outstanding at inspection, and reasonably well across caring and safety domains. Scores for food, healthcare, and cleanliness reflect the absence of specific detail in the published inspection report rather than any identified concern.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe finding the same cheerful faces whenever they visit, creating a consistent atmosphere that helps residents feel settled. The welcoming environment seems to come naturally to the staff here.
What inspectors have recorded
Staff here seem to understand what matters most during difficult times. When residents reach the end of their lives, the team makes space for families to be close, allowing round-the-clock visits and providing gentle support through those precious final days.
How it sits against good practice
It's worth arranging a visit to see whether The Grove's particular blend of consistent staffing and integrated nursing feels right for your family.
Worth a visit
The Grove Residential Home, at 88 High Street, Bristol, was rated Outstanding overall at its last full inspection in December 2020, having improved from its previous Good rating. Inspectors awarded Outstanding in both Responsive and Well-led domains, meaning they found clear, specific evidence of genuinely individualised activities and strong, accountable leadership. Safe, Effective, and Caring were each rated Good. A monitoring review in July 2023 found no reason to change the rating. The main limitation here is that the published inspection summary is brief, and does not include specific observations, resident quotes, or detail on food, night staffing, or dementia environment. The Outstanding rating is a meaningful signal of quality, but it dates from late 2020 and a further full inspection is overdue. When you visit, ask to see last week's actual staffing rota (not the template), speak to the manager about how many permanent staff are on the dementia unit after 8pm, and ask directly what a typical day looks like for someone who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Grove Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Grove Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cheerful staff create a genuinely welcoming atmosphere
Dedicated residential home Support in Bristol
When families visit The Grove Residential Home in Bristol, they often notice how the staff's warmth fills the place. This care home supports people with sensory impairments, dementia and mental health conditions, with nursing care available right there when residents need it.
Who they care for
The Grove specialises in supporting people over 65 who are living with sensory impairments, dementia or mental health conditions. With nursing care available on-site, residents don't need to move elsewhere when their needs change.
The home welcomes people living with dementia as part of their specialist care provision. Their integrated nursing team means dementia support continues seamlessly as conditions progress.
Management & ethos
Staff here seem to understand what matters most during difficult times. When residents reach the end of their lives, the team makes space for families to be close, allowing round-the-clock visits and providing gentle support through those precious final days.
The home & environment
The home has its own kitchen where meals are prepared fresh, something families appreciate when they see the care that goes into mealtimes. The building itself is kept clean and comfortable, with facilities that families have compared to hotel standards.
“It's worth arranging a visit to see whether The Grove's particular blend of consistent staffing and integrated nursing feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
