Dementia Care Home

The Manor House care home, Harrogate

The Manor House, Harrogate, Yorkshire, HG1 2NE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds87
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-04-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-04-03

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2022 inspection. No specific concerns about staffing levels, medicines management, falls, or infection control were recorded in the published text. The home supports adults over and under 65, including people with dementia, across 87 beds. A monitoring review in July 2023 found no new information requiring reassessment of this rating. No further detail is available from the published findings.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2022 inspection. This domain covers care planning, staff training, healthcare access, and nutrition. No specific examples of care plan content, dementia training programmes, GP access arrangements, or food quality are recorded in the published text. Dementia is a listed specialism for the home. A July 2023 monitoring review found no reason to change the rating.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2022 inspection. This domain covers staff warmth, dignity, respect, privacy, and independence. No inspector observations of staff interactions, no direct quotes from residents or relatives, and no specific examples such as use of preferred names or unrushed care are recorded in the published text. The rating indicates inspectors found no significant concerns in this area.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2022 inspection. This domain covers activities, individual engagement, responsiveness to changing needs, and end-of-life planning. No specific activities, individual engagement examples, activity timetables, or end-of-life planning detail are recorded in the published text. With 87 beds and a dementia specialism, the range and individualisation of activities is particularly important.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2022 inspection. The report names Mrs Stephanie Fraser Foulds as registered manager and Mr Daniel Ryan as nominated individual, indicating named accountability is in place. The home is operated by Anchor Hanover Group, a large national provider. No detail on management visibility, staff culture, incident governance, or how staff are supported to raise concerns is recorded in the published text. A monitoring review in July 2023 found no reason to change the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here specialises in dementia care alongside general support for older adults. They also provide care for younger adults who need residential support. The home's dementia care approach focuses on creating familiar, comfortable spaces where residents can feel secure. Staff work to understand each person's unique needs and preferences, adapting their support as those needs change over time. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

The Manor House Harrogate holds a Good rating across all five inspection domains, but the published report contains almost no specific observational detail, quotes, or direct evidence. The score of 62 reflects the positive overall rating tempered by the near-total absence of specific findings that families can rely on.

Homes in Yorkshire & Humberside typically score 68–82.
DCC Recommendation

Worth a visit

The Manor House Harrogate, run by Anchor Hanover Group, was rated Good across all five inspection domains at its last full inspection in January 2022. A monitoring review in July 2023 found no evidence requiring a change to that rating. Named leadership is in place, and the home is registered for dementia care alongside other adult residential specialisms across 87 beds. The significant limitation here is that the published inspection text contains almost no specific detail: no inspector observations, no resident or relative quotes, and no concrete examples of what Good looks like inside this particular home. A Good rating tells you inspectors found no serious concerns; it does not tell you what daily life actually feels like for your parent. Before making a decision, visit in person and ask to see last week's actual staffing rota (counting permanent versus agency names on night shifts), ask how often care plans are reviewed and whether families are invited, and observe how staff interact with residents who appear unsettled. The inspection findings alone are not sufficient to answer those questions.

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In Their Own Words

How The Manor House care home, Harrogate describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Manor House care home, Harrogate says about itself

Caring for people with dementia in a thoughtfully restored Yorkshire setting

Dedicated residential home Support in Harrogate

The Manor House Harrogate offers specialist dementia care in a building that's been carefully brought back to life. This Harrogate care home provides support for adults both under and over 65, creating a welcoming environment for residents at different stages of their care journey. The home's thoughtful renovation has preserved its character while creating modern spaces for comfortable living.

Care & specialisms

Who they care for

    The team here specialises in dementia care alongside general support for older adults. They also provide care for younger adults who need residential support.

    How they describe their dementia care

    The home's dementia care approach focuses on creating familiar, comfortable spaces where residents can feel secure. Staff work to understand each person's unique needs and preferences, adapting their support as those needs change over time.

    “If you're considering The Manor House for someone you love, arranging a visit will help you get a real feel for the place and meet the team who'd be caring for them.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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