Dementia Care Home

Victoria Court care home, Ilkeston

Nesfield Road, Ilkeston, Derbyshire, DE7 8AY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-04-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership55
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-04-07

  • Is this home safe?

    Good
    Victoria Court was rated Good for Safety at its February 2018 inspection. This means inspectors were satisfied that safeguarding systems, medicines management, and staffing levels met required standards at the time. No specific observations, incidents, or examples are included in the published inspection summary. The home's registration remains active and no concerns have triggered a re-inspection since. However, the absence of a more recent full inspection means the current safety picture cannot be independently verified.
    Verified by inspector
  • Is the care effective?

    Good
    Victoria Court was rated Good for Effective at its February 2018 inspection. This domain covers training, care planning, health monitoring, and nutrition. The published summary confirms the rating but contains no specific detail about dementia training content, how often care plans are reviewed, GP access arrangements, or food provision. Dementia is listed as a registered specialism, which means the service was expected to demonstrate dementia-specific competence at the time of registration and inspection.
    Verified by inspector
  • Is this home caring?

    Good
    Victoria Court was rated Good for Caring at its February 2018 inspection. This is the domain that most directly reflects whether staff are kind, whether dignity is respected, and whether residents are treated as individuals. The published summary confirms the rating but contains no resident quotes, no family testimony, and no inspector observations about specific interactions. There is no detail available about how staff address residents, whether personal care is conducted with privacy, or how staff respond when someone with dementia is distressed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Victoria Court was rated Good for Responsive at its February 2018 inspection. This domain covers activities, individual engagement, and how well the home adapts to each person's changing needs. No detail is available about the activities programme, whether one-to-one engagement is offered, or how the home supports residents in later stages of dementia who cannot join group activities. Responsive also covers end-of-life planning, about which no information is available.
    Verified by inspector
  • Is the home well-led?

    Good
    Victoria Court was rated Good for Well-led at its February 2018 inspection. The home has a named Registered Manager (Mrs Lisa Jane Cox) and a Nominated Individual (Mr Daniel Ryan) on record. The home is operated by Anchor Hanover Group, one of the larger not-for-profit care providers in the UK. No detail is available about management visibility, staff culture, complaint handling, or how the home responds to feedback. The July 2023 data review found no evidence requiring a rating change, but this is not a substitute for a full inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supports both older adults over 65 and younger adults who need residential care. They also offer respite stays for families who need temporary support. As a home specialising in dementia care, Victoria Court provides support for people at different stages of their dementia journey. The team works with residents living with various types of dementia, creating an environment designed to support their specific needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Victoria Court holds a Good rating across all five inspection domains, but the inspection took place in February 2018 — over six years ago — meaning there is very little specific detail available to confirm what daily life looks like for your parent today.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Victoria Court in Ilkeston is registered with Anchor Hanover Group and was rated Good across all five inspection domains following an inspection in February 2018. Dementia is listed as a specialism alongside care for adults over and under 65. The home has 40 beds and has a named Registered Manager on record. A review of available data in July 2023 found no evidence to change the rating at that point. The critical limitation here is that the last full inspection took place more than six years ago. The published report contains no specific observations, no resident or family quotes, and no detail about what daily life actually looks like at Victoria Court today. A Good rating from 2018 tells you the home met standards then — it cannot tell you about current staffing, activity provision, food, dementia care practice, or how the home has responded to any changes in leadership or occupancy since. Before making a decision, visit in person, ask to see the current staff rota including night shifts, ask how many permanent staff work on the dementia unit, and request sight of a recent care plan to understand how individual preferences are captured and reviewed.

The three questions to ask when you visit

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In Their Own Words

How Victoria Court care home, Ilkeston describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Victoria Court care home, Ilkeston says about itself

Dementia care and respite stays in Ilkeston for older adults

Residential home in Ilkeston: True Peace of Mind

Victoria Court in Ilkeston provides residential care for people living with dementia and older adults who need support. The home offers both permanent residency and shorter respite stays, giving families flexible options when considering care. Located in the East Midlands, the home welcomes adults over 65 as well as younger adults who need residential support.

Care & specialisms

Who they care for

    The home specialises in dementia care and supports both older adults over 65 and younger adults who need residential care. They also offer respite stays for families who need temporary support.

    How they describe their dementia care

    As a home specialising in dementia care, Victoria Court provides support for people at different stages of their dementia journey. The team works with residents living with various types of dementia, creating an environment designed to support their specific needs.

    “To get a feel for daily life at Victoria Court and learn more about their approach to dementia care, arranging a visit can help answer your questions.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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