Dementia Care Home

Walberton Place Care Home – Country Court

Yapton Lane, Arundel, Sussex, BN18 0AS

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
38/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff30 / 100

Staff warmth score

“Well Looked After”25%

of reviewers answered yes

Good to know

  • Registered beds80
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2024-02-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth30
  • Compassion & dignity30
  • Cleanliness35
  • Activities & engagement25
  • Food quality30
  • Healthcare30
  • Management & leadership25
  • Resident happiness25
Section 02

What inspectors found

Inspected 2024-02-09

  • Is this home safe?

    Not yet rated
    The home received an overall Inadequate rating at its February 2024 inspection. Individual domain ratings from that inspection are not published in the report text available for this analysis, so it is not possible to confirm whether safety was the primary area of concern. An Inadequate overall rating frequently reflects serious concerns in the Safe domain, but this cannot be confirmed from the available evidence. The inspection report header notes a further assessment was conducted in July 2024, which may have reviewed safety arrangements. You should ask the home what specific safety concerns were identified and what has changed.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Individual domain ratings are not available in the report text provided, so this analysis cannot confirm what inspectors found about training, care plans, healthcare access, or food quality. An Inadequate overall rating at a home specialising in dementia care raises particular questions about whether staff have the right skills and knowledge to support people living with dementia. The July 2024 follow-up assessment listed in the report header may have reviewed effectiveness, but its findings are not available here. You should ask the home directly about dementia training, care plan quality, and GP access arrangements.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Individual domain ratings are not available in the report text provided, so this analysis cannot confirm what inspectors observed about staff warmth, dignity, or the way your parent's preferences and independence would be respected. An Inadequate overall rating does not automatically mean staff are unkind, but it does mean inspectors found serious concerns about how the home was being run, and those concerns can affect the culture of care. The follow-up inspection in July 2024 may have assessed caring practice, but findings are not available here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Individual domain ratings are not available in the report text provided, so this analysis cannot confirm what inspectors found about activities, individual engagement, or how the home responds to the specific needs of people living with dementia. For a home of 80 beds with a dementia specialism, the quality and individualisation of activities are particularly important. The July 2024 follow-up assessment may have reviewed responsiveness, but its outcome is not available here. You should ask the home directly what a typical day looks like for a resident with moderate to advanced dementia.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The home was rated Inadequate overall at its February 2024 inspection, having declined from Requires Improvement. This trajectory, deteriorating across consecutive inspections, is a significant concern. An Inadequate rating frequently reflects serious concerns about leadership, governance, and accountability. The home is operated by Country Court Care Homes 2 Limited and has a registered manager in post. A follow-up assessment was conducted in July 2024, and the report header suggests this produced improved domain ratings, but the findings of that inspection are not available in the text provided here.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specializes in caring for adults over 65, including those living with dementia, and also supports adults under 65 who need residential care. Dementia care forms part of the home's core services, with specialized support available for residents living with various stages of the condition. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

38/ 100

DCC Family Score

This home received an overall Inadequate rating at its February 2024 inspection, having declined from Requires Improvement. The inspection report provided does not contain domain-level findings, quotes, or observational detail, so scores reflect the serious concerns implied by an Inadequate rating rather than specific verified evidence.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Walberton Place Care Home, on Yapton Lane in Arundel, was rated Inadequate at its most recent inspection in February 2024. This represents a decline from its previous rating of Requires Improvement. An Inadequate rating is the lowest possible rating and means inspectors found serious concerns about the way the home was being run. The home specialises in dementia care and has 80 beds. It is operated by Country Court Care Homes 2 Limited. The inspection report text available for this analysis does not contain domain-level findings, direct observations, resident or relative quotes, or specific evidence to explain what went wrong. This is a significant gap: it means this report cannot tell you whether the concerns relate to safety, staffing, care quality, leadership, or all of these. Before visiting, contact the home and ask directly what actions have been taken since the February 2024 inspection to address the inspectors' concerns. Also check whether a more recent inspection has since been published, as a follow-up inspection is standard practice after an Inadequate rating. The most recent assessment listed in the report header suggests a further inspection took place in July 2024, so ask the home for the outcome of that visit and verify it against the published record.

The three questions to ask when you visit

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In Their Own Words

How Walberton Place Care Home – Country Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Walberton Place Care Home – Country Court says about itself

Peaceful village setting where new leadership aims to rebuild trust

Walberton Place Care Home – Expert Care in Arundel

Set in the quiet village of Walberton near Arundel, this care home occupies a well-maintained modern building that makes a strong first impression on visitors. The home provides care for adults over 65, including those living with dementia, as well as younger adults who need support. Recent changes in management bring fresh energy to address past challenges.

Care & specialisms

Who they care for

    The home specializes in caring for adults over 65, including those living with dementia, and also supports adults under 65 who need residential care.

    How they describe their dementia care

    Dementia care forms part of the home's core services, with specialized support available for residents living with various stages of the condition.

    “With new management in place, the home is working to match its appealing surroundings with the quality of care families deserve.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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