Dementia Care Home

Warmere Court – Shaw healthcare

Downview Way, Arundel, Sussex, BN18 0HN

Nursing homes, Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-08-30

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness60
  • Activities & engagement52
  • Food quality52
  • Healthcare60
  • Management & leadership42
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-08-30

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the January 2024 inspection. This indicates inspectors found no significant concerns about safeguarding, staffing levels, medicines management, or infection control at the time of the visit. The home is registered as both a nursing and residential home, meaning there should be qualified nurses on site. No specific incidents, falls data, or medicine errors are described in the published summary.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the January 2024 inspection. This covers training, care planning, healthcare access, nutrition, and how well the home applies its knowledge of each person's needs. The home specialises in dementia care for adults both over and under 65, which requires specific staff competencies. No detail about dementia training content, GP visiting frequency, medication reviews, or care plan quality is provided in the published summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the January 2024 inspection. This domain assesses whether staff are kind, whether people are treated with dignity and respect, and whether individuals retain as much independence as possible. The published summary provides no direct observations, resident quotes, or relative feedback to substantiate the rating. The absence of detail makes it difficult to evaluate the quality of relationships between staff and the people living there.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the January 2024 inspection. This covers whether the home provides activities that are meaningful to individuals, whether it responds to changing needs, and whether end-of-life care is well planned. The home's dementia specialism implies it should have tailored approaches for people at different stages of the condition. No activity examples, individual engagement observations, or end-of-life planning details are described in the published summary.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Requires Improvement at the January 2024 inspection — the only domain to fall below Good and the reason the overall rating declined from the previous Good. The published summary does not describe what specific failures inspectors found. The home has a registered manager (Mrs Irene Joyce Pudduck) and a nominated individual (Mr Liam Francis Scanlon) from Shaw Healthcare Limited. The nature of the leadership or governance shortcomings, and what remedial action has been taken, is not publicly available in the report text provided.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes adults under 65 as well as older residents, with specialist support for people living with dementia. For those with dementia, the team provides thoughtful care that maintains dignity while ensuring safety and wellbeing. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Warmere Court scores in the mid-range, reflecting that four care domains were rated Good at the January 2024 inspection but leadership was found to Require Improvement — a combination that indicates reasonable day-to-day care but unresolved governance concerns that families should probe directly.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Warmere Court in Arundel was inspected in January 2024 and published its report in March 2024. Four of the five domains — Safe, Effective, Caring, and Responsive — were rated Good. This is a meaningful baseline: inspectors found the home to be broadly safe, adequately staffed and trained, and caring in its approach to the people living there. The home is registered for 40 beds and specialises in dementia care for both older and younger adults, run by Shaw Healthcare Limited. The important caveat is that Well-led was rated Requires Improvement — a decline from a previous Good overall rating — and the published report summary provides almost no detail about what inspectors actually saw, heard, or recorded. This means families are left with domain ratings but very little supporting evidence to evaluate the home's quality with confidence. On a visit, ask the registered manager, Mrs Irene Joyce Pudduck, specifically what the leadership shortcomings were and what has changed since January 2024. Ask for evidence of completed action plans. Also ask what the current staffing model looks like overnight, how incidents and complaints are logged and reviewed, and when your parent's care plan would next be formally reviewed with your involvement.

The three questions to ask when you visit

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In Their Own Words

How Warmere Court – Shaw healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Warmere Court – Shaw healthcare says about itself

Where kindness meets professional care in West Sussex

Dedicated nursing home,residential home Support in Arundel

Finding somewhere that feels genuinely welcoming can make all the difference when choosing care. Warmere Court in Arundel brings together skilled support with real warmth, creating a place where people feel comfortable and well looked after. The home provides specialist care for adults of all ages, including those living with dementia.

Care & specialisms

Who they care for

    The home welcomes adults under 65 as well as older residents, with specialist support for people living with dementia.

    How they describe their dementia care

    For those with dementia, the team provides thoughtful care that maintains dignity while ensuring safety and wellbeing.

    “It's worth arranging a visit to get a feel for the atmosphere here yourself.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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