Westlands Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds25
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-08-20
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe feeling genuinely supported through what can be an overwhelming transition. The staff's warmth and attentiveness shine through in daily interactions, with a cheerful approach that helps residents settle into their new surroundings.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2019-08-20
Is this home safe?
Is the care effective?
The home received a Good rating for Effective at its July 2019 inspection. This domain covers training, care planning, healthcare access, and nutrition. The home lists dementia as a specialism, which implies staff training in this area is expected. No specific detail about care plan content, GP access arrangements, medication reviews, or food quality is included in the published summary. The July 2023 monitoring review did not flag concerns in this area.Is this home caring?
Westlands Care Home received a Good rating for Caring at its July 2019 inspection. This domain covers staff warmth, dignity, privacy, and respect for independence. The published summary does not include specific inspector observations, resident quotes, or relative feedback about how staff interact with the people who live there. Staff warmth and compassion are the two most important themes in family satisfaction data, together accounting for the majority of what families say drives their confidence in a home. The July 2023 monitoring review did not raise concerns in this area.Is the home responsive?
The home received a Good rating for Responsive at its July 2019 inspection. This domain covers activities, individual engagement, and how well the home adapts to each person's needs and preferences. The home lists dementia, physical disabilities, and sensory impairment as specialisms, which suggests a need for tailored rather than generic activity provision. No specific activities, timetables, or examples of individual engagement are described in the published summary. End-of-life planning is also covered under this domain and is not mentioned in the published findings.Is the home well-led?
Westlands Care Home received a Good rating for Well-led at its July 2019 inspection, having previously held a Requires Improvement rating in this domain. A named registered manager, Mrs Alison Jayne Govier, and a nominated individual, Mr Nigel Alexander Mallinson, are identified in the registration record. The improvement from Requires Improvement to Good in leadership is significant, as it suggests governance weaknesses were identified and addressed. The published summary does not describe the manager's visibility, staff culture, or governance systems in specific terms. The July 2023 monitoring review found no evidence requiring reassessment.
Source: CQC inspection report →
What the evidence base says
The home supports residents with dementia, physical disabilities and sensory impairments. Their experience with these different care needs means they can adapt their approach for each person. For those living with dementia, the team brings understanding to the unique challenges families face. Their specialist knowledge helps create an environment where residents feel secure and valued. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Westlands Care Home improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains very little specific detail, so most scores reflect the rating level rather than direct observed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe feeling genuinely supported through what can be an overwhelming transition. The staff's warmth and attentiveness shine through in daily interactions, with a cheerful approach that helps residents settle into their new surroundings.
What inspectors have recorded
The team's responsiveness to individual needs has brought comfort to several families. Staff demonstrate consistent kindness, and the owner takes time to know residents personally, showing genuine commitment to their wellbeing.
How it sits against good practice
Choosing care involves weighing many factors — visiting Westlands could help you understand if it feels right for your family.
Worth a visit
Westlands Care Home, at 17-19 Reed Vale, Teignmouth, was rated Good across all five inspection domains at its last inspection in July 2019. This represents an improvement from a previous rating of Requires Improvement, which is an encouraging sign that the home identified its weaknesses and addressed them. The named registered manager, Mrs Alison Jayne Govier, was in post at the time of inspection. The main uncertainty here is that the published inspection summary contains very little specific detail about what inspectors actually saw, heard, or recorded. Good ratings tell you a threshold has been met, but they do not tell you what staff say to your parent in the morning, what the dining room smells like, or whether anyone sits with residents who become distressed. The inspection was also carried out in 2019, more than five years ago. A monitoring review in July 2023 found no evidence requiring reassessment, but that review was desk-based rather than an on-site visit. Ask to visit at different times of day, speak to staff who are actually on the floor, and use the checklist questions above to build your own picture.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Westlands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness and experience meet in coastal Teignmouth
Residential home in Teignmouth: True Peace of Mind
When families face the difficult choice of residential care, finding somewhere that genuinely understands individual needs matters deeply. Westlands Care Home in Teignmouth offers experienced support for older adults, including those living with dementia or managing physical disabilities. The home welcomes residents with sensory impairments too, bringing specialist knowledge to their daily care.
Who they care for
The home supports residents with dementia, physical disabilities and sensory impairments. Their experience with these different care needs means they can adapt their approach for each person.
For those living with dementia, the team brings understanding to the unique challenges families face. Their specialist knowledge helps create an environment where residents feel secure and valued.
“Choosing care involves weighing many factors — visiting Westlands could help you understand if it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Westlands Care Home improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains very little specific detail, so most scores reflect the rating level rather than direct observed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe feeling genuinely supported through what can be an overwhelming transition. The staff's warmth and attentiveness shine through in daily interactions, with a cheerful approach that helps residents settle into their new surroundings.
What inspectors have recorded
The team's responsiveness to individual needs has brought comfort to several families. Staff demonstrate consistent kindness, and the owner takes time to know residents personally, showing genuine commitment to their wellbeing.
How it sits against good practice
Choosing care involves weighing many factors — visiting Westlands could help you understand if it feels right for your family.
Worth a visit
Westlands Care Home, at 17-19 Reed Vale, Teignmouth, was rated Good across all five inspection domains at its last inspection in July 2019. This represents an improvement from a previous rating of Requires Improvement, which is an encouraging sign that the home identified its weaknesses and addressed them. The named registered manager, Mrs Alison Jayne Govier, was in post at the time of inspection. The main uncertainty here is that the published inspection summary contains very little specific detail about what inspectors actually saw, heard, or recorded. Good ratings tell you a threshold has been met, but they do not tell you what staff say to your parent in the morning, what the dining room smells like, or whether anyone sits with residents who become distressed. The inspection was also carried out in 2019, more than five years ago. A monitoring review in July 2023 found no evidence requiring reassessment, but that review was desk-based rather than an on-site visit. Ask to visit at different times of day, speak to staff who are actually on the floor, and use the checklist questions above to build your own picture.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Westlands Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Westlands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness and experience meet in coastal Teignmouth
Residential home in Teignmouth: True Peace of Mind
When families face the difficult choice of residential care, finding somewhere that genuinely understands individual needs matters deeply. Westlands Care Home in Teignmouth offers experienced support for older adults, including those living with dementia or managing physical disabilities. The home welcomes residents with sensory impairments too, bringing specialist knowledge to their daily care.
Who they care for
The home supports residents with dementia, physical disabilities and sensory impairments. Their experience with these different care needs means they can adapt their approach for each person.
For those living with dementia, the team brings understanding to the unique challenges families face. Their specialist knowledge helps create an environment where residents feel secure and valued.
Management & ethos
The team's responsiveness to individual needs has brought comfort to several families. Staff demonstrate consistent kindness, and the owner takes time to know residents personally, showing genuine commitment to their wellbeing.
“Choosing care involves weighing many factors — visiting Westlands could help you understand if it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
