Dementia Care Home

Willett Lodge Nursing Home Worthing

4 Chaucer Road, Worthing, Sussex, BN11 4PB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-09-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership68
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-09-08

  • Is this home safe?

    Not yet rated
    Willett Lodge was rated Good for safety at the December 2024 inspection. The home is registered as a nursing home, meaning a registered nurse must be available, which is a baseline safety requirement. No specific findings about staffing ratios, falls management, medication safety, infection control, or incident learning are included in the published report. The previous Requires Improvement rating means safety had been a concern at an earlier point, and the improvement to Good is a positive signal, but the lack of published detail makes it impossible to verify the specifics of what changed.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Willett Lodge was rated Good for the Effective domain at the December 2024 inspection. This domain covers care planning, staff training, healthcare access, nutrition, and whether care meets people's assessed needs. No specific findings are available in the published report about care plan content, how frequently plans are reviewed, what dementia training staff have completed, how GP access is arranged, or how food quality and choice are managed for the 20 people who live here.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Willett Lodge was rated Good for Caring at the December 2024 inspection. This domain reflects whether staff are kind, whether people are treated with dignity and respect, and whether residents have their independence supported. No specific inspector observations about staff interactions, use of preferred names, response to distress, or unhurried pace of care are included in the published findings. No resident or family quotes from the inspection are available.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Willett Lodge was rated Good for Responsive at the December 2024 inspection. This domain covers whether the home tailors care to individual preferences, whether activities are meaningful, and whether people's complaints and end-of-life wishes are taken seriously. No specific information about the activity programme, one-to-one engagement, how individual preferences are recorded, or end-of-life care planning is available in the published report.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Willett Lodge was rated Good for Well-led at the December 2024 inspection. The home is managed by Miss Felicia Simona Burghele as registered manager, with Mr Asim Chaudhary as nominated individual. The previous Requires Improvement overall rating had fallen from an earlier Good, which means there was a period of decline followed by a recovery. The current Good rating for Well-led suggests the management team has stabilised the home, but no specific detail about management visibility, staff culture, governance processes, or how the home learns from incidents is included in the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Willett Lodge has experience caring for people with dementia, as well as providing general residential care for older adults. They also support younger adults under 65 who need care. For residents living with dementia, the staff work to establish familiar routines and learn what matters most to each person. This personalised approach helps create a sense of stability and comfort during what can be a challenging time. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Willett Lodge was rated Good across all five domains at its most recent inspection in December 2024, which is a positive recovery from the earlier Requires Improvement rating. However, the published report contains very little specific detail, which means the scores reflect the overall rating rather than rich, verifiable evidence across individual themes.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Willett Lodge on Chaucer Road in Worthing is a small 20-bed nursing home registered to care for people living with dementia, as well as adults over and under 65. At its most recent inspection in December 2024, it was rated Good across all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful recovery from a previous Requires Improvement rating, and it is the most recent picture of this home. The registered manager is Miss Felicia Simona Burghele, with Mr Asim Chaudhary as the nominated individual. The important caveat is that the published report contains almost no specific detail about what inspectors actually saw, heard, or read. Every score in this Family View is based on the overall domain ratings rather than verified observations, resident quotes, or staff testimony. That is not unusual for a short-format inspection report, but it means you should treat this as a starting point, not a full picture. Before making any decision, visit the home in person, ask to see last week's staffing rota (not a template), ask what dementia-specific training staff have completed and when, and find out how many staff are on duty overnight. A Good rating tells you the home met the standard at one point in time; your visit will tell you what it feels like to live there.

The three questions to ask when you visit

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In Their Own Words

How Willett Lodge Nursing Home Worthing describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Willett Lodge Nursing Home Worthing says about itself

Thoughtful dementia care in the heart of Worthing

Compassionate Care in Worthing at Willett Lodge

Choosing the right care home means finding somewhere that truly understands your loved one's needs. Willett Lodge in Worthing provides specialist support for people living with dementia, alongside general care for adults over 65. The home focuses on getting to know each resident as an individual, taking time to understand their preferences and daily routines.

Care & specialisms

Who they care for

    The team at Willett Lodge has experience caring for people with dementia, as well as providing general residential care for older adults. They also support younger adults under 65 who need care.

    How they describe their dementia care

    For residents living with dementia, the staff work to establish familiar routines and learn what matters most to each person. This personalised approach helps create a sense of stability and comfort during what can be a challenging time.

    “If you'd like to learn more about their approach to care, arranging a visit can help you get a real feel for the place.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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