Woodlands House Care & Nursing Home – Country Court
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds72
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2021-08-06
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe staff as approachable and kind, with several families mentioning how willing the team is to stop and talk during visits. The day centre activities, including music sessions and themed events, seem to keep residents engaged.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2021-08-06
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the July 2021 inspection. The published report does not include specific narrative detail about training, care planning, healthcare access, or food quality for this domain. The home is registered for nursing care and for dementia, which implies an expectation of relevant staff training and health monitoring. No concerns were raised at the 2023 monitoring review.Is this home caring?
The Caring domain was rated Good at the July 2021 inspection. No specific inspector observations, resident quotes, or family testimony are available in the published report text. A Good rating in this domain requires inspectors to have seen evidence of respectful, dignified, and compassionate care. The 2023 monitoring review did not identify any evidence to suggest deterioration.Is the home responsive?
The Responsive domain was rated Good at the July 2021 inspection. The published report does not include specific detail about the activity programme, individual engagement, or how the home adapts to residents' changing needs and preferences. The home's dementia registration implies an expectation of tailored, person-centred responses. No concerns were flagged at the 2023 monitoring review.Is the home well-led?
The Well-led domain was rated Good at the July 2021 inspection. A named registered manager, Mr Edmund Kudjoe Yeboah, is recorded as being in post, and a nominated individual, Mrs Helen Louise Richmond, is also named. The home is operated by Country Court Care Homes 2 Limited. No specific detail about management visibility, staff culture, or governance systems is available in the published report text.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults under 65, those over 65, and people living with dementia. They run a day centre with various activities as part of their service offering. While dementia care is offered, some families have questioned whether staff have sufficient specialist training for managing complex dementia-related behaviours. This is something worth exploring in detail when considering the home. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Woodlands House was rated Good across all five inspection domains in July 2021, which is a positive foundation. However, the published report text contains very limited specific detail, observations, or direct testimony, so scores reflect confirmed Good ratings rather than rich, specific evidence.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors describe staff as approachable and kind, with several families mentioning how willing the team is to stop and talk during visits. The day centre activities, including music sessions and themed events, seem to keep residents engaged.
What inspectors have recorded
Some families have experienced challenges with communication, particularly around getting updates about their relatives. There have also been concerns raised about medication management and keeping track of residents' personal belongings, which prospective families should discuss directly with the home.
How it sits against good practice
Visiting Woodlands House and asking specific questions about their approach to your loved one's particular needs will help you decide if it's the right fit.
Worth a visit
Woodlands House at 118 Cavendish Road, London SW19 was rated Good across all five inspection domains at its last inspection in July 2021. A monitoring review carried out in July 2023 found no evidence to trigger a reassessment of that rating, which means the home has maintained a stable position over time. A 72-bed nursing home registered for dementia care and for adults under and over 65, it is run by Country Court Care Homes 2 Limited, with a named registered manager in post. The honest limitation here is that the published inspection report contains very little specific detail: no direct inspector observations, no resident or family quotes, and no domain-level narrative has been reproduced in the available text. A Good rating is genuinely meaningful, but it tells you the minimum standard was met, not what day-to-day life feels like for your parent. Before you visit, prepare a list of questions covering night staffing numbers, agency staff use, how care plans are written and reviewed, what the dementia-specific activity programme looks like, and how the team communicates with families when something changes. On the visit itself, watch how staff speak to residents in corridors and common areas: are they unhurried, do they use preferred names, and do they acknowledge the people they pass?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Woodlands House Care & Nursing Home – Country Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Woodlands House Care & Nursing Home – Country Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern London care home with engaging activities and welcoming staff
Woodlands House – Expert Care in London
When families visit Woodlands House in London, they often comment on the bright, modern spaces and friendly staff who take time to chat. The home cares for adults both under and over 65, including those living with dementia. While some families have found the atmosphere welcoming and the activities programme engaging, others have raised concerns about aspects of care that potential residents should explore carefully.
Who they care for
The home provides care for adults under 65, those over 65, and people living with dementia. They run a day centre with various activities as part of their service offering.
While dementia care is offered, some families have questioned whether staff have sufficient specialist training for managing complex dementia-related behaviours. This is something worth exploring in detail when considering the home.
“Visiting Woodlands House and asking specific questions about their approach to your loved one's particular needs will help you decide if it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Woodlands House was rated Good across all five inspection domains in July 2021, which is a positive foundation. However, the published report text contains very limited specific detail, observations, or direct testimony, so scores reflect confirmed Good ratings rather than rich, specific evidence.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors describe staff as approachable and kind, with several families mentioning how willing the team is to stop and talk during visits. The day centre activities, including music sessions and themed events, seem to keep residents engaged.
What inspectors have recorded
Some families have experienced challenges with communication, particularly around getting updates about their relatives. There have also been concerns raised about medication management and keeping track of residents' personal belongings, which prospective families should discuss directly with the home.
How it sits against good practice
Visiting Woodlands House and asking specific questions about their approach to your loved one's particular needs will help you decide if it's the right fit.
Worth a visit
Woodlands House at 118 Cavendish Road, London SW19 was rated Good across all five inspection domains at its last inspection in July 2021. A monitoring review carried out in July 2023 found no evidence to trigger a reassessment of that rating, which means the home has maintained a stable position over time. A 72-bed nursing home registered for dementia care and for adults under and over 65, it is run by Country Court Care Homes 2 Limited, with a named registered manager in post. The honest limitation here is that the published inspection report contains very little specific detail: no direct inspector observations, no resident or family quotes, and no domain-level narrative has been reproduced in the available text. A Good rating is genuinely meaningful, but it tells you the minimum standard was met, not what day-to-day life feels like for your parent. Before you visit, prepare a list of questions covering night staffing numbers, agency staff use, how care plans are written and reviewed, what the dementia-specific activity programme looks like, and how the team communicates with families when something changes. On the visit itself, watch how staff speak to residents in corridors and common areas: are they unhurried, do they use preferred names, and do they acknowledge the people they pass?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Woodlands House Care & Nursing Home – Country Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Woodlands House Care & Nursing Home – Country Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern London care home with engaging activities and welcoming staff
Woodlands House – Expert Care in London
When families visit Woodlands House in London, they often comment on the bright, modern spaces and friendly staff who take time to chat. The home cares for adults both under and over 65, including those living with dementia. While some families have found the atmosphere welcoming and the activities programme engaging, others have raised concerns about aspects of care that potential residents should explore carefully.
Who they care for
The home provides care for adults under 65, those over 65, and people living with dementia. They run a day centre with various activities as part of their service offering.
While dementia care is offered, some families have questioned whether staff have sufficient specialist training for managing complex dementia-related behaviours. This is something worth exploring in detail when considering the home.
Management & ethos
Some families have experienced challenges with communication, particularly around getting updates about their relatives. There have also been concerns raised about medication management and keeping track of residents' personal belongings, which prospective families should discuss directly with the home.
The home & environment
The home feels modern and light, with well-maintained spaces that families appreciate. The menu offers good variety, which residents appear to enjoy.
“Visiting Woodlands House and asking specific questions about their approach to your loved one's particular needs will help you decide if it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
