Dementia Care Home

Woodlands Nursing Home

23 Silverdale Road, Burgess Hill, Sussex, RH15 0ED

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
81/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff85 / 100

Staff warmth score

“Well Looked After”80%

of reviewers answered yes

Good to know

  • Registered beds33
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2017-07-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth85
  • Compassion & dignity90
  • Cleanliness70
  • Activities & engagement80
  • Food quality65
  • Healthcare70
  • Management & leadership85
  • Resident happiness80
Section 02

What inspectors found

Inspected 2017-07-15

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2021 inspection. This means inspectors were satisfied that risks to residents were identified and managed, that medicines were handled correctly, and that staffing was adequate at the time of the visit. The published summary does not include specific detail about staffing ratios, night cover, or falls management. The rating was not changed at the July 2023 monitoring review.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. This domain covers training, care planning, healthcare access, and food. A Good rating means inspectors found these areas to be satisfactory and meeting expected standards. The home lists dementia, physical disabilities, and sensory impairment as specialisms, which implies relevant training and care planning approaches are in place. The published text does not describe specific training content, GP access arrangements, or food quality observations.
    Verified by inspector
  • Is this home caring?

    Outstanding
    The Caring domain was rated Outstanding at the February 2021 inspection. This is the highest possible rating and requires inspectors to find clear, specific evidence of kind, dignified, and respectful treatment rather than simply the absence of poor practice. The rating covers staff warmth, privacy, independence, and whether the people living in the home feel genuinely valued. The published summary does not include the specific observations or quotes that underpinned this rating, but the Outstanding designation itself carries significant weight.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding at the February 2021 inspection. This domain covers activities, individuality, engagement, and end-of-life care. An Outstanding rating here means inspectors found the home was actively tailoring its approach to the individual needs and preferences of the people living there, not just offering a standard programme. The home cares for people with dementia, physical disabilities, and sensory impairment, which means responsiveness to very different and sometimes complex needs is particularly important. The published text does not describe specific activities or end-of-life planning arrangements.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    The Well-led domain was rated Outstanding at the February 2021 inspection. This covers management visibility, governance, culture, staff empowerment, and learning from incidents. An Outstanding rating means inspectors found a leadership team that was not only compliant but actively driving improvement. The registered manager is named as Mrs Tintu Kuriakose and the nominated individual as Mr Ian Campbell Lyle. The rating was not changed at the July 2023 monitoring review, suggesting no significant concerns had emerged in the intervening period.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Woodlands provides nursing care for people with dementia, physical disabilities, and sensory impairments. They care for both younger adults under 65 and older residents, which means they're set up to support people with varying needs. For those living with dementia, finding somewhere that can provide consistent care as needs change over time is crucial. The home has experience supporting residents with dementia through different stages of their journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

81/ 100

DCC Family Score

Woodlands Nursing Home earned an Outstanding overall rating, with inspectors singling out caring, responsiveness, and leadership for the highest praise. Scores for cleanliness and food are held at a moderate level because the published inspection text does not contain specific observations in those areas.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Woodlands Nursing Home, at 23 Silverdale Road, Burgess Hill, was rated Outstanding overall at its inspection in February 2021. Inspectors awarded Outstanding ratings in three of five domains: Caring, Responsive, and Well-led. Safe and Effective were both rated Good. This is a strong result. Outstanding ratings in Caring and Responsive are uncommon and require inspectors to find specific, consistent evidence of kind, person-centred practice, not just the absence of problems. The registration was reviewed in July 2023 and the rating was not changed. The main limitation for any family researching this home is that the published inspection text is brief and does not contain direct quotes, specific staffing numbers, descriptions of daily activities, or observations about food and cleanliness. The ratings are encouraging, but they are now several years old and the full detail behind them is not publicly available. On a visit, ask the manager to show you last week's actual staffing rota, including nights, and ask how many of those shifts were covered by agency staff. Observe whether staff address your parent by their preferred name and whether they move at an unhurried pace. These are the things the inspection rated Outstanding, so they should be visible on any ordinary day.

The three questions to ask when you visit

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In Their Own Words

How Woodlands Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Woodlands Nursing Home says about itself

Six years of consistent care through life's final chapter

Woodlands Nursing Home – Your Trusted nursing home

When you're looking for long-term nursing care, what matters most is finding somewhere that feels right for the long haul. Woodlands Nursing Home in Burgess Hill has been providing sustained care for residents with complex needs, including those living with dementia and physical disabilities. For families facing these difficult decisions, it's worth knowing that some residents have made this their home for many years.

Care & specialisms

Who they care for

    Woodlands provides nursing care for people with dementia, physical disabilities, and sensory impairments. They care for both younger adults under 65 and older residents, which means they're set up to support people with varying needs.

    How they describe their dementia care

    For those living with dementia, finding somewhere that can provide consistent care as needs change over time is crucial. The home has experience supporting residents with dementia through different stages of their journey.

    “Every family's situation is unique, and what works for one person might not suit another. Taking time to visit and see how things feel firsthand is always worthwhile.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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