Garswood House Care Home – Minster Care Group
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds53
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-12-05
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families who've visited say the home feels clean and well-kept from the moment you walk through the door. Staff seem to genuinely care about each other as well as residents, which can make all the difference.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-12-05
Is this home safe?
Is the care effective?
Garswood House was rated Good for effectiveness at its last inspection. This domain covers training, care planning, healthcare access, and nutrition. The published report does not describe specific findings in any of these areas. The Good rating indicates inspectors were satisfied with how the home translates knowledge into practice, but no detail is available to confirm what that looked like on the ground.Is this home caring?
Garswood House was rated Good for caring at its last inspection. This domain covers staff warmth, dignity, respect, and how well staff support people's independence. The published report does not include direct observations of staff interactions, quotes from residents or relatives, or specific examples of dignified care. The Good rating indicates inspectors did not find concerns in this area.Is the home responsive?
Garswood House was rated Good for responsiveness at its last inspection. This domain covers activities, individual engagement, and how well the home responds to people's personal preferences and changing needs. The published report does not describe the activity programme, individual engagement for people with advanced dementia, or how the home handles complaints. The Good rating suggests no significant concerns were identified.Is the home well-led?
Garswood House was rated Good for being well-led at its last inspection. A registered manager (Mrs Rita Anita Higson) and a nominated individual (Mr Paul Nicholls) are named in the registration record, which indicates formal accountability is in place. The published report does not describe the manager's visibility, staff culture, governance processes, or how the home handles feedback and complaints. The Good rating indicates inspectors were satisfied with leadership at the time of inspection.
Source: CQC inspection report →
What the evidence base says
The home cares for adults of all ages, including those under 65 who need residential support. They also welcome people living with dementia. While Garswood House supports people with dementia, families might want to ask about specific approaches and activities when they visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Garswood House holds a Good rating across all five domains, but the inspection report published in February 2021 contains very little specific detail, meaning scores reflect the rating itself rather than observed evidence. Families should treat this score as a starting point and gather their own information on a visit.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families who've visited say the home feels clean and well-kept from the moment you walk through the door. Staff seem to genuinely care about each other as well as residents, which can make all the difference.
What inspectors have recorded
How it sits against good practice
If you're looking for respite care or thinking about longer-term options, why not arrange a visit to see if it feels right?
Worth a visit
Garswood House Residential Care Home in Wigan was rated Good across all five inspection domains at its last published inspection, with findings reviewed in July 2023 and no evidence found to change that rating. The home is run by Croftwood Care UK Limited, has a named registered manager and nominated individual, and caters for up to 53 people including those living with dementia and adults both over and under 65. The significant limitation here is that the published inspection report contains almost no specific detail about what inspectors actually saw, heard, or recorded. Every score in this Family View is based on the headline rating rather than observed evidence, which means the uncertainty is high. Before choosing this home for your parent, visit in person, ask to see staffing rotas for the past two weeks, observe a mealtime, and ask the manager directly about dementia training, night staffing numbers, and how often care plans are reviewed with family involvement.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Garswood House Care Home – Minster Care Group measures up against the other homes you’re considering. Free account.
In Their Own Words
How Garswood House Care Home – Minster Care Group describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Clean, caring respite breaks for families in Wigan
Nursing home,residential home in Wigan: True Peace of Mind
When families need a break from caring responsibilities, finding somewhere trustworthy matters. Garswood House Residential Care Home in Wigan provides respite care alongside longer-term support for people over 65 and younger adults with care needs. The home welcomes people living with dementia too.
Who they care for
The home cares for adults of all ages, including those under 65 who need residential support. They also welcome people living with dementia.
While Garswood House supports people with dementia, families might want to ask about specific approaches and activities when they visit.
“If you're looking for respite care or thinking about longer-term options, why not arrange a visit to see if it feels right?”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Garswood House holds a Good rating across all five domains, but the inspection report published in February 2021 contains very little specific detail, meaning scores reflect the rating itself rather than observed evidence. Families should treat this score as a starting point and gather their own information on a visit.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families who've visited say the home feels clean and well-kept from the moment you walk through the door. Staff seem to genuinely care about each other as well as residents, which can make all the difference.
What inspectors have recorded
How it sits against good practice
If you're looking for respite care or thinking about longer-term options, why not arrange a visit to see if it feels right?
Worth a visit
Garswood House Residential Care Home in Wigan was rated Good across all five inspection domains at its last published inspection, with findings reviewed in July 2023 and no evidence found to change that rating. The home is run by Croftwood Care UK Limited, has a named registered manager and nominated individual, and caters for up to 53 people including those living with dementia and adults both over and under 65. The significant limitation here is that the published inspection report contains almost no specific detail about what inspectors actually saw, heard, or recorded. Every score in this Family View is based on the headline rating rather than observed evidence, which means the uncertainty is high. Before choosing this home for your parent, visit in person, ask to see staffing rotas for the past two weeks, observe a mealtime, and ask the manager directly about dementia training, night staffing numbers, and how often care plans are reviewed with family involvement.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Garswood House Care Home – Minster Care Group measures up against the other homes you’re considering. Free account.
In Their Own Words
How Garswood House Care Home – Minster Care Group describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Clean, caring respite breaks for families in Wigan
Nursing home,residential home in Wigan: True Peace of Mind
When families need a break from caring responsibilities, finding somewhere trustworthy matters. Garswood House Residential Care Home in Wigan provides respite care alongside longer-term support for people over 65 and younger adults with care needs. The home welcomes people living with dementia too.
Who they care for
The home cares for adults of all ages, including those under 65 who need residential support. They also welcome people living with dementia.
While Garswood House supports people with dementia, families might want to ask about specific approaches and activities when they visit.
“If you're looking for respite care or thinking about longer-term options, why not arrange a visit to see if it feels right?”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
