Ancliffe Care Home – Minster Care Group
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-08-29
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STAGE 4 — RESEARCHING CARE HOMES
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe watching staff go about their work with real attention to individual residents. There's a sense that the team makes genuine effort in their daily care interactions, which gives relatives confidence in the care their loved ones receive.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2018-08-29
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2021 inspection. This domain covers whether staff have the right training, whether care plans are detailed and regularly reviewed, whether residents have good access to GPs and other health professionals, and whether food is nutritious and meets individual needs. The published inspection text provides no specific information about any of these areas for Ancliffe. Dementia is listed as a specialism, which implies a commitment to relevant training, but no training content, qualification levels, or GP access arrangements are described.Is this home caring?
The Caring domain was rated Good at the March 2021 inspection. This is the domain most directly concerned with how staff treat your parent: whether they are warm, whether they respect privacy and dignity, whether they use preferred names, and whether they move at the resident's pace rather than the home's pace. The published inspection text includes no specific observations, no resident quotes, and no relative feedback about staff interactions at Ancliffe. The Good rating is encouraging, but provides no concrete evidence to share with you here.Is the home responsive?
The Responsive domain was rated Good at the March 2021 inspection. Responsive covers whether the home offers meaningful, varied activities, whether it responds to individual preferences and complaints, whether it makes reasonable adjustments for people with different needs, and whether end-of-life care is planned in advance. The published inspection text contains no specific information about activities at Ancliffe, no mention of how complaints are handled, and no reference to end-of-life planning. The Good rating is a positive baseline, but the absence of detail is notable.Is the home well-led?
The Well-led domain was rated Good at the March 2021 inspection. The inspection records that the home is managed by a named registered manager, Mrs Joy Hogarth, with Mr Paul Nicholls listed as the nominated individual for the provider, Croftwood Care UK Limited. This indicates a clear accountability structure was in place. Beyond this, the published inspection text provides no specific information about management visibility, staff culture, how the home handles complaints, or how it acts on feedback from residents and families.
Source: CQC inspection report →
What the evidence base says
Ancliffe provides residential care for adults across different age groups, supporting both younger adults under 65 and older residents. The home also cares for people living with dementia. While dementia care is provided at Ancliffe, families considering the home for someone with dementia might want to ask about specific activities and approaches during their visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ancliffe Residential Care Home holds a Good rating across all five inspection domains, which is a solid foundation, but the published inspection text contains very little specific detail about day-to-day life. The score of 72 reflects the positive rating while being honest that the evidence base for many family priorities is thin.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe watching staff go about their work with real attention to individual residents. There's a sense that the team makes genuine effort in their daily care interactions, which gives relatives confidence in the care their loved ones receive.
What inspectors have recorded
The staff team appears committed to providing attentive care. Family members have observed how team members engage with residents during their visits, noting the genuine effort that goes into daily care tasks.
How it sits against good practice
Sometimes the most important thing is knowing your loved one is with people who genuinely care.
Worth a visit
Ancliffe Residential Care Home, on Warrington Road in Wigan, was rated Good across all five inspection domains at its last full inspection in March 2021. The home is registered to care for up to 40 people, including adults over and under 65, and has dementia listed as a specialism. A clear leadership structure is recorded, with a named registered manager and a nominated individual from the provider, Croftwood Care UK Limited. The main uncertainty here is that the published inspection text is very brief and contains almost no specific observations, resident quotes, or concrete examples of day-to-day care. A Good rating is a positive baseline, but it tells you relatively little on its own about what life is actually like for your parent. On your visit, ask to see last week's actual staffing rota (not a template), ask specifically how many staff are on the dementia unit overnight, and ask what a typical Tuesday looks like for a resident who finds group activities difficult. Observe whether staff use your parent's preferred name and whether interactions feel unhurried.
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In Their Own Words
How Ancliffe Care Home – Minster Care Group describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Staff who genuinely care about every resident in their charge
Ancliffe Residential Care Home – Expert Care in Wigan
When families visit Ancliffe Residential Care Home in Wigan, they notice something reassuring — staff members taking real time with residents, making genuine efforts in their daily interactions. This care home provides support for adults both under and over 65, including those living with dementia.
Who they care for
Ancliffe provides residential care for adults across different age groups, supporting both younger adults under 65 and older residents. The home also cares for people living with dementia.
While dementia care is provided at Ancliffe, families considering the home for someone with dementia might want to ask about specific activities and approaches during their visit.
“Sometimes the most important thing is knowing your loved one is with people who genuinely care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ancliffe Residential Care Home holds a Good rating across all five inspection domains, which is a solid foundation, but the published inspection text contains very little specific detail about day-to-day life. The score of 72 reflects the positive rating while being honest that the evidence base for many family priorities is thin.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe watching staff go about their work with real attention to individual residents. There's a sense that the team makes genuine effort in their daily care interactions, which gives relatives confidence in the care their loved ones receive.
What inspectors have recorded
The staff team appears committed to providing attentive care. Family members have observed how team members engage with residents during their visits, noting the genuine effort that goes into daily care tasks.
How it sits against good practice
Sometimes the most important thing is knowing your loved one is with people who genuinely care.
Worth a visit
Ancliffe Residential Care Home, on Warrington Road in Wigan, was rated Good across all five inspection domains at its last full inspection in March 2021. The home is registered to care for up to 40 people, including adults over and under 65, and has dementia listed as a specialism. A clear leadership structure is recorded, with a named registered manager and a nominated individual from the provider, Croftwood Care UK Limited. The main uncertainty here is that the published inspection text is very brief and contains almost no specific observations, resident quotes, or concrete examples of day-to-day care. A Good rating is a positive baseline, but it tells you relatively little on its own about what life is actually like for your parent. On your visit, ask to see last week's actual staffing rota (not a template), ask specifically how many staff are on the dementia unit overnight, and ask what a typical Tuesday looks like for a resident who finds group activities difficult. Observe whether staff use your parent's preferred name and whether interactions feel unhurried.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ancliffe Care Home – Minster Care Group measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ancliffe Care Home – Minster Care Group describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Staff who genuinely care about every resident in their charge
Ancliffe Residential Care Home – Expert Care in Wigan
When families visit Ancliffe Residential Care Home in Wigan, they notice something reassuring — staff members taking real time with residents, making genuine efforts in their daily interactions. This care home provides support for adults both under and over 65, including those living with dementia.
Who they care for
Ancliffe provides residential care for adults across different age groups, supporting both younger adults under 65 and older residents. The home also cares for people living with dementia.
While dementia care is provided at Ancliffe, families considering the home for someone with dementia might want to ask about specific activities and approaches during their visit.
Management & ethos
The staff team appears committed to providing attentive care. Family members have observed how team members engage with residents during their visits, noting the genuine effort that goes into daily care tasks.
“Sometimes the most important thing is knowing your loved one is with people who genuinely care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
