White Acre Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds18
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-08-22
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STAGE 4 — RESEARCHING CARE HOMES
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth65
- Compassion & dignity68
- Cleanliness62
- Activities & engagement55
- Food quality50
- Healthcare52
- Management & leadership70
- Resident happiness60
What inspectors found
Inspected 2019-08-22
Is this home safe?
Is the care effective?
Effective was the only domain rated Requires Improvement at the January 2021 inspection. This domain covers training, care plans, how well healthcare needs are met, and whether staff have the knowledge to support people with complex conditions including dementia and learning disabilities. The published summary does not specify which aspect of Effective fell below standard. A monitoring review in July 2023 found no evidence to change the overall Good rating, but it is not clear whether the Effective rating has itself improved.Is this home caring?
Caring was rated Good at the January 2021 inspection. This domain covers staff warmth, dignity, respect, and whether people are treated as individuals rather than as a group. The published findings do not include specific inspector observations, resident quotes, or relative testimony to illustrate what Good caring looked like in practice at this home. The home's small size, 18 beds, can in principle support closer relationships between staff and the people who live there.Is the home responsive?
Responsive was rated Good at the January 2021 inspection. This domain covers whether care is tailored to individual needs, whether there is a meaningful activities programme, and whether the home responds well to complaints and changing needs including end-of-life care. The published findings do not include specific examples of activities, individual care adjustments, or complaint handling at this home. The home's broad range of specialisms, covering dementia, learning disabilities, mental health, physical disabilities, and sensory impairments, means responsiveness to individual need is especially complex to deliver.Is the home well-led?
Well-led was rated Good at the January 2021 inspection. The home is operated by Genesis Homes (Essex) Limited and has two registered managers named on record. Having two registered managers at a small 18-bed home indicates that leadership accountability is clearly assigned. The published findings do not include specific detail about governance systems, staff supervision, quality audits, or how the home acts on feedback. The July 2023 monitoring review found no evidence requiring a reassessment of the rating.
Source: CQC inspection report →
What the evidence base says
The team here works with residents who have sensory impairments, physical disabilities, and mental health conditions. They care for both younger adults under 65 and older residents, tailoring their approach to different life stages and needs. For those living with dementia, the home provides specialist care designed to support residents through the progression of their condition. Staff understand the unique challenges dementia brings to daily life. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Whiteacres scores in the mid-range because the overall Good rating is supported by positive findings in safety, caring, responsiveness, and leadership, but Effective was rated Requires Improvement and the inspection report provides very limited specific detail across most themes. The score reflects genuine uncertainty rather than poor care.
Homes in East Midlands typically score 68–82.Worth a visit
Whiteacres Residential Care Home, at 40 Whitehill Road, Ellistown, was rated Good overall at its last full inspection in January 2021, with Good ratings in Safe, Caring, Responsive, and Well-led. The home is small, with 18 beds, and supports a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities. Two registered managers are named, suggesting stable leadership at a local level. In July 2023 the official monitoring review found no evidence requiring a change to that rating. The main uncertainty here is the Effective domain, which was rated Requires Improvement at the January 2021 inspection. This covers training, care plans, and healthcare access, areas that matter directly to your parent's day-to-day wellbeing. The published report provides very limited specific detail across all domains, so the Good ratings tell you the direction of travel without explaining the evidence behind them. On a visit, ask the manager what the Requires Improvement finding in Effective related to, what has changed since 2021, and request to see a sample care plan to judge for yourself how much individual detail it contains.
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In Their Own Words
How White Acre Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex care needs in Ellistown
Dedicated residential home Support in Ellistown
When you're looking for specialist residential care in Ellistown, finding somewhere equipped to handle complex needs matters. Whiteacres Residential Care Home in the East Midlands provides support for people with various conditions, from dementia to learning disabilities.
Who they care for
The team here works with residents who have sensory impairments, physical disabilities, and mental health conditions. They care for both younger adults under 65 and older residents, tailoring their approach to different life stages and needs.
For those living with dementia, the home provides specialist care designed to support residents through the progression of their condition. Staff understand the unique challenges dementia brings to daily life.
“If you'd like to learn more about their specialist services, getting in touch directly would give you the clearest picture of what they offer.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Whiteacres scores in the mid-range because the overall Good rating is supported by positive findings in safety, caring, responsiveness, and leadership, but Effective was rated Requires Improvement and the inspection report provides very limited specific detail across most themes. The score reflects genuine uncertainty rather than poor care.
Homes in East Midlands typically score 68–82.Worth a visit
Whiteacres Residential Care Home, at 40 Whitehill Road, Ellistown, was rated Good overall at its last full inspection in January 2021, with Good ratings in Safe, Caring, Responsive, and Well-led. The home is small, with 18 beds, and supports a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities. Two registered managers are named, suggesting stable leadership at a local level. In July 2023 the official monitoring review found no evidence requiring a change to that rating. The main uncertainty here is the Effective domain, which was rated Requires Improvement at the January 2021 inspection. This covers training, care plans, and healthcare access, areas that matter directly to your parent's day-to-day wellbeing. The published report provides very limited specific detail across all domains, so the Good ratings tell you the direction of travel without explaining the evidence behind them. On a visit, ask the manager what the Requires Improvement finding in Effective related to, what has changed since 2021, and request to see a sample care plan to judge for yourself how much individual detail it contains.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how White Acre Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How White Acre Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex care needs in Ellistown
Dedicated residential home Support in Ellistown
When you're looking for specialist residential care in Ellistown, finding somewhere equipped to handle complex needs matters. Whiteacres Residential Care Home in the East Midlands provides support for people with various conditions, from dementia to learning disabilities.
Who they care for
The team here works with residents who have sensory impairments, physical disabilities, and mental health conditions. They care for both younger adults under 65 and older residents, tailoring their approach to different life stages and needs.
For those living with dementia, the home provides specialist care designed to support residents through the progression of their condition. Staff understand the unique challenges dementia brings to daily life.
“If you'd like to learn more about their specialist services, getting in touch directly would give you the clearest picture of what they offer.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
