Clarendon Mews
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds47
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2021-08-21
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about walking in to find their relatives engaged in Easter egg hunts or Mother's Day celebrations, surrounded by staff who know their preferences and routines. The atmosphere strikes visitors as both respectful and relaxed, with residents appearing notably happier and more settled than during those difficult early days.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare60
- Management & leadership45
- Resident happiness55
What inspectors found
Inspected 2021-08-21
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the July 2021 inspection. No specific findings are recorded in the available published text about care plan quality, dementia training, GP access, food provision, or health monitoring. The improvement from Inadequate to Good suggests that concerns in this area from the previous inspection were addressed. The monitoring review in July 2023 did not trigger a reassessment.Is this home caring?
The Caring domain was rated Good at the July 2021 inspection. The published report does not record specific inspector observations about staff interactions, use of preferred names, responses to distress, or the pace of care. No quotes from residents or relatives are included in the available findings. The improvement from Inadequate to Good in this domain suggests that concerns about dignity or respect from the previous inspection were resolved.Is the home responsive?
The Responsive domain was rated Good at the July 2021 inspection. The published findings do not include specific detail about the activities programme, one-to-one engagement, individual care preferences, or end-of-life planning. No examples of tailored activities or individual responses to residents' histories or preferences are recorded in the available text. The improvement from Inadequate to Good suggests that concerns about responsiveness from the previous inspection were addressed.Is the home well-led?
The Well-led domain was rated Requires Improvement at the July 2021 inspection, and this rating has not changed. The published report does not detail the specific governance failures or leadership concerns that led to this rating. The home has two registered managers listed, Mrs Tara Ann Louise Tyers and Miss Amanda Umukoro, alongside a nominated individual. The monitoring review in July 2023 found no evidence requiring a full reassessment, but the Requires Improvement rating remains in place.
Source: CQC inspection report →
What the evidence base says
Clarendon Mews provides residential care for adults over 65 and those under 65 who need support, with particular expertise in dementia care. The team understands how to support residents living with dementia, creating routines and environments that help reduce anxiety and confusion. Families report seeing their relatives become calmer and more engaged after settling in. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clarendon Mews has made a real recovery from its previous Inadequate rating, with four of five domains now rated Good. However, the Well-led domain remains Requires Improvement and the inspection report contains very limited detail across all areas, which means many important questions for families simply cannot be answered from the published findings alone.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about walking in to find their relatives engaged in Easter egg hunts or Mother's Day celebrations, surrounded by staff who know their preferences and routines. The atmosphere strikes visitors as both respectful and relaxed, with residents appearing notably happier and more settled than during those difficult early days.
What inspectors have recorded
The owners and management team make themselves available to families, responding quickly to questions and accommodating special requests. Staff consistently demonstrate the kind of patient, attentive care that helps residents feel secure, with families noting real improvements in their relatives' wellbeing after moving in.
How it sits against good practice
Sometimes the best recommendation comes from watching your loved one rediscover their smile.
Worth a visit
Clarendon Mews Care Home on Grasmere Street, Leicester, was rated Good overall at its inspection in July 2021, having previously been rated Inadequate. That improvement across four domains, Safe, Effective, Caring, and Responsive, is significant and worth recognising. The Well-led domain, however, remains at Requires Improvement, which means the inspection found that leadership and governance were not yet consistently strong enough to meet the standard. The published inspection report contains very little specific detail about what inspectors actually observed, making it hard to give you a confident picture of day-to-day life for your parent. A further monitoring review took place in July 2023 and found no reason to change the ratings, which is a cautious reassurance. Before you visit, prepare specific questions about management stability, staffing continuity, and what has changed since the Inadequate rating. The Well-led concern is the single most important thing to probe, because leadership quality is one of the strongest predictors of whether a home's improvement holds.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clarendon Mews measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clarendon Mews describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where settled smiles replace worried frowns in Leicester
Clarendon Mews Care Home – Expert Care in Leicester
When families visit Clarendon Mews Care Home in Leicester, they often find themselves surprised by the transformation in their loved ones. This East Midlands home has built its reputation on turning anxious transitions into settled contentment. The recently renovated building provides more than just care — it creates an environment where residents genuinely thrive.
Who they care for
Clarendon Mews provides residential care for adults over 65 and those under 65 who need support, with particular expertise in dementia care.
The team understands how to support residents living with dementia, creating routines and environments that help reduce anxiety and confusion. Families report seeing their relatives become calmer and more engaged after settling in.
“Sometimes the best recommendation comes from watching your loved one rediscover their smile.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clarendon Mews has made a real recovery from its previous Inadequate rating, with four of five domains now rated Good. However, the Well-led domain remains Requires Improvement and the inspection report contains very limited detail across all areas, which means many important questions for families simply cannot be answered from the published findings alone.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about walking in to find their relatives engaged in Easter egg hunts or Mother's Day celebrations, surrounded by staff who know their preferences and routines. The atmosphere strikes visitors as both respectful and relaxed, with residents appearing notably happier and more settled than during those difficult early days.
What inspectors have recorded
The owners and management team make themselves available to families, responding quickly to questions and accommodating special requests. Staff consistently demonstrate the kind of patient, attentive care that helps residents feel secure, with families noting real improvements in their relatives' wellbeing after moving in.
How it sits against good practice
Sometimes the best recommendation comes from watching your loved one rediscover their smile.
Worth a visit
Clarendon Mews Care Home on Grasmere Street, Leicester, was rated Good overall at its inspection in July 2021, having previously been rated Inadequate. That improvement across four domains, Safe, Effective, Caring, and Responsive, is significant and worth recognising. The Well-led domain, however, remains at Requires Improvement, which means the inspection found that leadership and governance were not yet consistently strong enough to meet the standard. The published inspection report contains very little specific detail about what inspectors actually observed, making it hard to give you a confident picture of day-to-day life for your parent. A further monitoring review took place in July 2023 and found no reason to change the ratings, which is a cautious reassurance. Before you visit, prepare specific questions about management stability, staffing continuity, and what has changed since the Inadequate rating. The Well-led concern is the single most important thing to probe, because leadership quality is one of the strongest predictors of whether a home's improvement holds.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clarendon Mews measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clarendon Mews describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where settled smiles replace worried frowns in Leicester
Clarendon Mews Care Home – Expert Care in Leicester
When families visit Clarendon Mews Care Home in Leicester, they often find themselves surprised by the transformation in their loved ones. This East Midlands home has built its reputation on turning anxious transitions into settled contentment. The recently renovated building provides more than just care — it creates an environment where residents genuinely thrive.
Who they care for
Clarendon Mews provides residential care for adults over 65 and those under 65 who need support, with particular expertise in dementia care.
The team understands how to support residents living with dementia, creating routines and environments that help reduce anxiety and confusion. Families report seeing their relatives become calmer and more engaged after settling in.
Management & ethos
The owners and management team make themselves available to families, responding quickly to questions and accommodating special requests. Staff consistently demonstrate the kind of patient, attentive care that helps residents feel secure, with families noting real improvements in their relatives' wellbeing after moving in.
The home & environment
The home underwent recent renovations that families appreciate — everything feels fresh, clean, and well-maintained. Regular activities keep the calendar full, from seasonal celebrations to everyday social events that bring genuine smiles to residents' faces.
“Sometimes the best recommendation comes from watching your loved one rediscover their smile.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
