Dementia Care Home

Oakdale Care Ltd

Radstone Walk, Leicester, Leicestershire, LE5 4UH

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds63
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-09-30

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The warmth of the staff comes through strongly in family accounts — people describe feeling genuinely welcomed whenever they visit, with an open-door approach that puts relatives at ease. Residents seem engaged and content during activities, with regular entertainment and outings keeping spirits up. For those living with dementia, families particularly value the respectful, compassionate approach staff take, even when facing the daily challenges this condition brings.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-09-30

  • Is this home safe?

    Good
    The home was rated Good for safety at its August 2023 inspection. The home is registered to provide nursing care, which means qualified nurses should be present around the clock. The inspection confirmed registration and leadership structures are in place. Beyond this, the published report does not record specific findings about staffing ratios, medicines management, falls rates, or incident-learning processes.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at its August 2023 inspection. The registered specialisms include dementia, mental health conditions, physical disabilities, and sensory impairment, indicating the home is expected to have skills and systems across a wide range of needs. The published report does not record specific findings about care plan quality, training content, GP access arrangements, or food provision.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its August 2023 inspection. This is the domain that most directly reflects how staff treat the people who live here day to day. The published report does not include any recorded observations of staff interactions, direct quotes from residents, or descriptions of how dignity and privacy are maintained in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at its August 2023 inspection. Responsiveness covers how well the home tailors its care to individual needs, including activities, daily routines, and end-of-life planning. The published report does not record specific findings about the activity programme, individual engagement, or how the home supports people with different specialisms to have a meaningful daily life.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at its August 2023 inspection. Two registered managers are named, Mrs Elena Virginia Martin and Mr Amaan Nadeem Sadiq, alongside a nominated individual, Mrs Neemat Nadeem Sadiq. This structure indicates formal governance arrangements are in place. The published report does not record specific findings about how the management team operates day to day, how staff are supported, or how the home responds to concerns and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports younger adults under 65 alongside older residents, caring for people with sensory impairments, physical disabilities and mental health conditions. Families with loved ones living with dementia speak positively about the patient, understanding approach here. Staff seem to grasp the importance of treating each person with dignity, though some concerns have been raised about monitoring the specific needs of residents who can't ask for help themselves. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

This home achieved a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection report contains very limited specific detail, observations, or direct testimony, so most scores sit in the 50-60 range reflecting a genuine Good but one where the evidence available to families is thin.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The warmth of the staff comes through strongly in family accounts — people describe feeling genuinely welcomed whenever they visit, with an open-door approach that puts relatives at ease. Residents seem engaged and content during activities, with regular entertainment and outings keeping spirits up. For those living with dementia, families particularly value the respectful, compassionate approach staff take, even when facing the daily challenges this condition brings.

Lens 02

What inspectors have recorded

Staff are consistently described as approachable and caring, with families feeling they can raise concerns directly. However, some families have reported serious lapses in basic care monitoring — particularly around ensuring residents have access to drinks and recognising signs of illness that need medical attention. These concerning incidents sit uncomfortably alongside the many positive experiences other families describe.

Lens 03

How it sits against good practice

This is a home where your experience might depend significantly on which staff are on duty and how well they understand your loved one's particular needs.

DCC Recommendation

Worth a visit

Oakdale Care Limited on Radstone Walk, Leicester was rated Good across all five inspection domains following a visit on 30 August 2023. The home is registered for 63 beds and carries specialisms in dementia, mental health conditions, physical disabilities, and sensory impairment, as well as caring for both younger and older adults. Two registered managers are named, which points to a structured leadership arrangement. A consistent Good rating across every domain is a genuine positive and places this home in the better-performing tier nationally. The main limitation for families reading this report is that the published findings contain very little specific detail. There are no recorded observations of staff interactions, no direct quotes from residents or relatives, and no descriptions of daily life inside the home. A Good rating tells you the inspectors found no significant concerns, but it does not tell you whether your mum will feel at home here. Before deciding, visit at a mealtime if possible, ask to see the actual staffing rota for a recent week (noting permanent versus agency names, especially on nights), and ask the manager to describe specifically how the dementia unit is designed and staffed after 8pm.

The three questions to ask when you visit

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In Their Own Words

How Oakdale Care Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Oakdale Care Ltd says about itself

Welcoming Leicester home where families find both comfort and concern

Dedicated nursing home Support in Leicester

Families choosing Oakdale Care Limited in Leicester often speak warmly about the welcoming atmosphere and genuine kindness they encounter here. This established care home in the East Midlands supports people with various needs, from dementia to physical disabilities. While many families have built trusting relationships with staff over years, some have raised serious concerns about clinical care standards that deserve careful consideration.

Care & specialisms

Who they care for

    The home supports younger adults under 65 alongside older residents, caring for people with sensory impairments, physical disabilities and mental health conditions.

    How they describe their dementia care

    Families with loved ones living with dementia speak positively about the patient, understanding approach here. Staff seem to grasp the importance of treating each person with dignity, though some concerns have been raised about monitoring the specific needs of residents who can't ask for help themselves.

    “This is a home where your experience might depend significantly on which staff are on duty and how well they understand your loved one's particular needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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    Digital Photoframe

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