Dementia Care Home

Carrington Court Care Home

190 Darby Lane, Wigan, Greater Manchester, WN2 3DU

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds48
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2019-04-30

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the friendly atmosphere that greets them at the door. Staff seem to know what matters — they're approachable when you need them, responsive to requests, and create an environment where both residents and visitors feel comfortable.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-04-30

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2021 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific inspector observations, staffing ratios, or examples of safe practice are reproduced in the published summary. The rating was confirmed as unchanged following the July 2023 desk review. No concerns were flagged at either point.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. This domain covers care planning, staff training, healthcare access including GP and specialist referrals, nutrition, and hydration. No specific examples of care plan content, training programmes, or healthcare arrangements are described in the published summary. The rating has not been reassessed on site since that date.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2021 inspection. This domain covers staff warmth, dignity, respect, and whether your parent is supported to remain as independent as possible. No inspector observations of staff interactions, no resident quotes, and no relative feedback are reproduced in the published summary. The Good rating indicates inspectors were satisfied with what they saw, but the detail behind that judgement is not publicly available.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2021 inspection. This domain covers activities, individual engagement, how the home responds to complaints, and end-of-life care planning. No specific activity programmes, examples of individual engagement, or complaint outcomes are described in the published summary. The rating has not been revisited on site since February 2021.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2021 inspection. A named registered manager, Mrs Rebecca Sara Asprey, is in post, and a nominated individual, Ms Anna Gretchen Selby, is also recorded. This indicates a formal leadership structure is in place. The Well-led domain covers governance, staff culture, accountability, and how the home uses feedback to improve. No specific governance examples or staff culture observations are reproduced in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults of all ages, including those under 65 with physical disabilities or early-onset conditions. They have experience supporting people with dementia alongside those with physical care needs. For those living with dementia, the team shows patience with difficult moments and works to understand each person's individual needs. The open visiting policy means families can stay closely involved throughout the journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Carrington Court holds a Good rating across all five inspection domains, which is a positive baseline, but the published report contains very limited specific detail, so scores reflect a confirmed Good standard rather than outstanding observed practice.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the friendly atmosphere that greets them at the door. Staff seem to know what matters — they're approachable when you need them, responsive to requests, and create an environment where both residents and visitors feel comfortable.

Lens 02

What inspectors have recorded

What stands out is how staff adapt their approach to each person's needs. Families mention that even when caring for someone with challenging behaviours, the team finds ways to connect and provide thoughtful support.

Lens 03

How it sits against good practice

Sometimes the right care home is the one where staff genuinely want to help, and families feel that here.

DCC Recommendation

Worth a visit

Carrington Court, on Darby Lane in Wigan, was rated Good across all five inspection domains at its last inspection in February 2021. The home is registered for 48 beds and specialises in dementia, nursing care, physical disabilities, and adults both over and under 65. A named registered manager is in post, which is an encouraging sign of leadership continuity. The overall Good rating was confirmed as still standing following a desk-based review in July 2023. The main uncertainty here is the age and depth of the published evidence. The last on-site inspection was in February 2021, now more than four years ago, and the published summary contains very little specific detail about what inspectors actually observed. A Good rating tells you the home met the standard at that point in time, but it cannot tell you what day-to-day life is like now. When you visit, ask to see the staffing rota for last week (counting permanent versus agency staff, especially on nights), ask to see actual activity records from the past month, and spend time in a communal area watching how staff interact with the people who live there.

The three questions to ask when you visit

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In Their Own Words

How Carrington Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Carrington Court Care Home says about itself

Where kindness meets capability for complex care needs

Carrington Court – Expert Care in Wigan

When someone you love needs specialist support, finding the right place feels overwhelming. Carrington Court in Wigan understands this, offering skilled care for people with dementia, physical disabilities, and younger adults who need support. Families describe a place where staff genuinely care, where cleanliness matters, and where visiting feels natural and easy.

Care & specialisms

Who they care for

    The home cares for adults of all ages, including those under 65 with physical disabilities or early-onset conditions. They have experience supporting people with dementia alongside those with physical care needs.

    How they describe their dementia care

    For those living with dementia, the team shows patience with difficult moments and works to understand each person's individual needs. The open visiting policy means families can stay closely involved throughout the journey.

    “Sometimes the right care home is the one where staff genuinely want to help, and families feel that here.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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