Dementia Care Home

Quarry Mount

83 Bath Road, Swindon, Wiltshire, SN1 4AX

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds26
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2018-07-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about how their relatives have settled in well here, with staff who are naturally warm and approachable. There's plenty going on too — regular entertainment and activities that people actually want to join in with, plus lovely gardens to enjoy when the weather's nice.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2018-07-20

  • Is this home safe?

    Good
    The Safe domain was rated Good at the April 2018 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to incidents. A July 2023 data review found no evidence to change this rating. The published summary does not include specific staffing ratios, agency use figures, or examples of incident learning.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the April 2018 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well the home translates knowledge into practice. Dementia is listed as a specialism, which implies staff should hold relevant dementia training. No specific training completion rates, care plan review schedules, or healthcare monitoring examples are included in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the April 2018 inspection. This domain covers staff warmth, dignity, respect, privacy, and independence. The rating indicates inspectors were satisfied with the culture of care. No direct inspector observations of staff interactions, preferred name use, or responses to distress are included in the published summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the April 2018 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life care. No specific detail about the activity programme, one-to-one engagement, or how individual preferences are acted on is included in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the April 2018 inspection, representing an improvement from the previous Requires Improvement rating. The registered manager is named in the registration record. The July 2023 data review found no reason to change the Good rating. No specific information about the manager's tenure, staff culture, governance processes, or how the home handles complaints is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes both younger adults under 65 and older residents, providing specialist support for dementia and physical disabilities. They offer respite care alongside permanent placements. The dementia care here focuses on creating a secure, supportive environment where people can move around safely. Staff understand the importance of maintaining routines while adapting to each person's changing needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Quarry Mount improved from Requires Improvement to Good across all five domains, which is a meaningful step in the right direction. However, the inspection report published in July 2018 contains very limited specific detail, so most scores reflect a confirmed Good rating rather than rich, directly observed evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about how their relatives have settled in well here, with staff who are naturally warm and approachable. There's plenty going on too — regular entertainment and activities that people actually want to join in with, plus lovely gardens to enjoy when the weather's nice.

Lens 02

What inspectors have recorded

What stands out is how the team responds when families need them most — they've been known to arrange emergency respite care at short notice and work closely with hospitals and local authorities to make transitions smoother. Staff take time to understand what each person needs, whether that's specialised dementia support or help with physical disabilities.

Lens 03

How it sits against good practice

Sometimes the best recommendation is simply knowing that people feel comfortable and well-cared for in their daily lives.

DCC Recommendation

Worth a visit

Quarry Mount, at 83 Bath Road in Swindon, was rated Good across all five inspection domains at its last inspection in April 2018. This was a clear improvement from a previous rating of Requires Improvement, and inspectors found no reason to reassess that Good rating when they reviewed available data in July 2023. The home supports 26 people, including those living with dementia and physical disabilities, across both under-65 and over-65 age groups. The main limitation here is that the published inspection summary contains very little specific detail. There are no direct inspector observations, no resident or family quotes, and no figures on staffing, food, activities, or night cover. A Good rating confirmed across five domains is a solid foundation, but it dates from 2018 and the supporting evidence simply is not visible in the published report. Before making a decision, visit in person and ask the manager concrete questions: how many permanent staff are on the dementia unit after 8pm, what the activity programme looks like for someone who cannot join group sessions, and how the home keeps families informed when something changes.

The three questions to ask when you visit

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In Their Own Words

How Quarry Mount describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Quarry Mount says about itself

Where friendly faces make daily life feel comfortable and secure

Residential home in Swindon: True Peace of Mind

Finding the right balance between independence and support becomes so much easier when you're somewhere that just feels right. Quarry Mount in Swindon creates that comfortable atmosphere families hope for, with staff who seem to understand what matters most. Whether someone needs specialist dementia care or support with physical disabilities, this home has built its reputation on making people feel genuinely welcome.

Care & specialisms

Who they care for

    The home welcomes both younger adults under 65 and older residents, providing specialist support for dementia and physical disabilities. They offer respite care alongside permanent placements.

    How they describe their dementia care

    The dementia care here focuses on creating a secure, supportive environment where people can move around safely. Staff understand the importance of maintaining routines while adapting to each person's changing needs.

    “Sometimes the best recommendation is simply knowing that people feel comfortable and well-cared for in their daily lives.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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