Paisley Lodge Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2020-02-26
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe watching their loved ones engage in proper conversations again, taking part in activities that bring out their personality. The atmosphere feels relaxed and sociable, with staff who work well together as a team. There's a sense that carers here see beyond the diagnosis to the person underneath.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2020-02-26
Is this home safe?
Is the care effective?
The inspection awarded a Good rating in Effective, covering training, care planning, healthcare access, nutrition, and hydration. The published summary does not include specific detail on dementia training content, care plan quality, GP access frequency, or how food choices are managed for residents with different needs. The rating itself confirms that inspectors found these areas met the required standard.Is this home caring?
The inspection awarded a Good rating in Caring, which covers staff warmth, dignity, respect, and how well staff support independence. This domain improved from Requires Improvement at the previous inspection. The published text does not include direct observations of staff interactions, resident testimony, or specific examples of how dignity is maintained in day-to-day care.Is the home responsive?
The inspection awarded a Good rating in Responsive, covering activities, engagement, individuality, complaints handling, and end-of-life care. The published summary does not detail what activities are offered, how they are tailored to individual residents, or how end-of-life planning is approached. The rating confirms inspectors were satisfied, but no specifics are available.Is the home well-led?
The inspection awarded a Good rating in Well-led, covering management culture, governance, staff support, and accountability. The registered manager is Mr Craig Alexander Chatburn, and the nominated individual is Mr Hayden Knight. The previous inspection found this area required improvement, making the move to Good a notable change. No specific detail about management visibility, staff feedback mechanisms, or governance systems is included in the available published text.
Source: CQC inspection report →
What the evidence base says
The home welcomes both younger adults under 65 and older residents, with particular experience in dementia care. They're set up to support people at different stages of life who need residential care. Staff here understand that dementia care means finding ways to connect that work for each individual. They focus on meaningful activities and conversations that help residents feel valued and understood, giving families insight into their loved one's daily experiences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Paisley Lodge has improved from Requires Improvement to a full Good rating across all five domains, which is a meaningful and positive step. However, because the published inspection report contains very little specific observational detail, most scores sit in the 65-75 range rather than higher, reflecting confirmed improvement without the granular evidence that would push scores toward 90.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe watching their loved ones engage in proper conversations again, taking part in activities that bring out their personality. The atmosphere feels relaxed and sociable, with staff who work well together as a team. There's a sense that carers here see beyond the diagnosis to the person underneath.
What inspectors have recorded
What stands out is how staff stay connected to residents and families over time. Some team members have even attended funerals, sharing in the grief of families they've come to know. While there have been concerns about communication during difficult moments, the overall picture is of a care team that forms real bonds with those they look after.
How it sits against good practice
Getting a feel for how a care home handles both the everyday moments and the difficult times matters when making your choice.
Worth a visit
Paisley Lodge in Leeds was assessed in April 2024 and rated Good across all five inspection domains, with the report published in July 2024. This is a genuine improvement from a previous Requires Improvement rating, which matters because it shows the home identified problems and addressed them. The home has 43 beds, supports people with dementia, and has a named registered manager in post. These are positive foundations. The main limitation for any family reading this report is that the publicly available text contains very little specific detail: no direct observations of staff interactions, no resident or family quotes, and no specifics on staffing ratios, activities, or food. A Good rating is meaningful, but you should visit in person and ask the manager to show you last week's actual staffing rota, the activity records for the past month, and how the team would support your parent if they became distressed. The improvement trajectory is encouraging; the task now is to verify that the day-to-day experience matches the rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Paisley Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care with genuine connection in a Yorkshire setting
Compassionate Care in Leeds at Paisley Lodge
When dementia changes how someone experiences the world, finding carers who truly understand makes all the difference. Paisley Lodge in Leeds brings together staff who know how to reach residents where they are, creating moments of connection through conversation and activity. The team here shows the kind of emotional investment that turns professional care into something more personal.
Who they care for
The home welcomes both younger adults under 65 and older residents, with particular experience in dementia care. They're set up to support people at different stages of life who need residential care.
Staff here understand that dementia care means finding ways to connect that work for each individual. They focus on meaningful activities and conversations that help residents feel valued and understood, giving families insight into their loved one's daily experiences.
“Getting a feel for how a care home handles both the everyday moments and the difficult times matters when making your choice.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Paisley Lodge has improved from Requires Improvement to a full Good rating across all five domains, which is a meaningful and positive step. However, because the published inspection report contains very little specific observational detail, most scores sit in the 65-75 range rather than higher, reflecting confirmed improvement without the granular evidence that would push scores toward 90.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe watching their loved ones engage in proper conversations again, taking part in activities that bring out their personality. The atmosphere feels relaxed and sociable, with staff who work well together as a team. There's a sense that carers here see beyond the diagnosis to the person underneath.
What inspectors have recorded
What stands out is how staff stay connected to residents and families over time. Some team members have even attended funerals, sharing in the grief of families they've come to know. While there have been concerns about communication during difficult moments, the overall picture is of a care team that forms real bonds with those they look after.
How it sits against good practice
Getting a feel for how a care home handles both the everyday moments and the difficult times matters when making your choice.
Worth a visit
Paisley Lodge in Leeds was assessed in April 2024 and rated Good across all five inspection domains, with the report published in July 2024. This is a genuine improvement from a previous Requires Improvement rating, which matters because it shows the home identified problems and addressed them. The home has 43 beds, supports people with dementia, and has a named registered manager in post. These are positive foundations. The main limitation for any family reading this report is that the publicly available text contains very little specific detail: no direct observations of staff interactions, no resident or family quotes, and no specifics on staffing ratios, activities, or food. A Good rating is meaningful, but you should visit in person and ask the manager to show you last week's actual staffing rota, the activity records for the past month, and how the team would support your parent if they became distressed. The improvement trajectory is encouraging; the task now is to verify that the day-to-day experience matches the rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Paisley Lodge Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Paisley Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care with genuine connection in a Yorkshire setting
Compassionate Care in Leeds at Paisley Lodge
When dementia changes how someone experiences the world, finding carers who truly understand makes all the difference. Paisley Lodge in Leeds brings together staff who know how to reach residents where they are, creating moments of connection through conversation and activity. The team here shows the kind of emotional investment that turns professional care into something more personal.
Who they care for
The home welcomes both younger adults under 65 and older residents, with particular experience in dementia care. They're set up to support people at different stages of life who need residential care.
Staff here understand that dementia care means finding ways to connect that work for each individual. They focus on meaningful activities and conversations that help residents feel valued and understood, giving families insight into their loved one's daily experiences.
Management & ethos
What stands out is how staff stay connected to residents and families over time. Some team members have even attended funerals, sharing in the grief of families they've come to know. While there have been concerns about communication during difficult moments, the overall picture is of a care team that forms real bonds with those they look after.
“Getting a feel for how a care home handles both the everyday moments and the difficult times matters when making your choice.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
