The Oaks Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds42
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-09-21
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People describe finding their relatives content and settled here, with one family member noting how their loved one now has mostly good days after moving in. The peaceful environment, with gentle background music, helps create a calm atmosphere throughout the home.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2019-09-21
Is this home safe?
Is the care effective?
The home received a Good rating for Effective at its August 2019 inspection. This domain covers training, care planning, healthcare access, and nutrition. The published report does not record specific detail about how care plans were written, how often they were reviewed, or what dementia training staff had completed. The home lists dementia as a specialism, which implies some tailored training and care planning should be in place. No detail about GP access arrangements or nutrition monitoring is available in the published findings.Is this home caring?
The home received a Good rating for Caring at its August 2019 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. The published report does not include any direct observations of staff interactions, quotes from residents or relatives about how they felt treated, or examples of how dignity was maintained in practice. A Good rating in this domain suggests inspectors were satisfied with what they observed, but the absence of specific detail limits what can be said with confidence.Is the home responsive?
The home received a Good rating for Responsive at its August 2019 inspection. This domain covers activities, engagement, individuality, and end-of-life care. The published report does not describe any specific activities, name an activities coordinator, or give examples of how individual interests were incorporated into daily life. For a home with a dementia specialism caring for up to 42 people, the range and quality of activity provision is a significant factor in your parent's quality of life. The absence of published detail means this is an area to investigate directly.Is the home well-led?
The home received a Good rating for Well-led at its August 2019 inspection. The home is run by Nottingham City Council, with a named registered manager and a named nominated individual recorded in the inspection findings. A monitoring review in July 2023 found no evidence requiring a reassessment of the rating. The published report does not include specific observations about the management culture, staff feedback mechanisms, or how the home learns from incidents and complaints. The formal management structure is clear, but the quality of day-to-day leadership cannot be assessed from the available published information.
Source: CQC inspection report →
What the evidence base says
The home cares for adults across different age groups, including those under 65 who need residential support. They also provide specialist dementia care alongside their general residential services. For residents living with dementia, the home offers specialist support as part of their care approach. The calm environment and familiar routines help those with dementia feel more settled in their daily life. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Oaks Residential Home holds a Good rating across all five inspection domains, which is a positive foundation. However, the published inspection report contains very limited specific detail, so most scores reflect a general Good compliance baseline rather than rich, observed evidence of quality.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People describe finding their relatives content and settled here, with one family member noting how their loved one now has mostly good days after moving in. The peaceful environment, with gentle background music, helps create a calm atmosphere throughout the home.
What inspectors have recorded
How it sits against good practice
Getting to know The Oaks properly means seeing it for yourself and meeting the team who work there.
Worth a visit
The Oaks Residential Home, on Campbell Street in Nottingham, was rated Good across all five inspection domains at its last inspection in August 2019. The home is run by Nottingham City Council, cares for up to 42 people, and includes dementia as a registered specialism. A subsequent monitoring review in July 2023 found no reason to change the rating, suggesting the home has maintained a broadly stable standard over that period. The most important thing to know is that this report is now over five years old. Good ratings from 2019 tell you where the home was, not necessarily where it is today. The published findings contain very little specific detail about staff interactions, activities, food, or night staffing, so you cannot rely on them to answer the questions that matter most. When you visit, ask to see the staffing rota for last week, count the permanent versus agency names on night shifts, observe whether staff move without hurry during your time there, and ask how dementia training is delivered and how recently staff completed it.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Oaks Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Oaks Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cleanliness and comfort meet friendly faces in Nottingham
Dedicated residential home Support in Nottingham
Families visiting The Oaks Residential Home in Nottingham often comment on how fresh and welcoming the environment feels from the moment they step inside. This residential home provides care for adults both under and over 65, with specialist support for those living with dementia. The comfortable surroundings and approachable staff help create an atmosphere where residents can settle into their new routines.
Who they care for
The home cares for adults across different age groups, including those under 65 who need residential support. They also provide specialist dementia care alongside their general residential services.
For residents living with dementia, the home offers specialist support as part of their care approach. The calm environment and familiar routines help those with dementia feel more settled in their daily life.
“Getting to know The Oaks properly means seeing it for yourself and meeting the team who work there.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Oaks Residential Home holds a Good rating across all five inspection domains, which is a positive foundation. However, the published inspection report contains very limited specific detail, so most scores reflect a general Good compliance baseline rather than rich, observed evidence of quality.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People describe finding their relatives content and settled here, with one family member noting how their loved one now has mostly good days after moving in. The peaceful environment, with gentle background music, helps create a calm atmosphere throughout the home.
What inspectors have recorded
How it sits against good practice
Getting to know The Oaks properly means seeing it for yourself and meeting the team who work there.
Worth a visit
The Oaks Residential Home, on Campbell Street in Nottingham, was rated Good across all five inspection domains at its last inspection in August 2019. The home is run by Nottingham City Council, cares for up to 42 people, and includes dementia as a registered specialism. A subsequent monitoring review in July 2023 found no reason to change the rating, suggesting the home has maintained a broadly stable standard over that period. The most important thing to know is that this report is now over five years old. Good ratings from 2019 tell you where the home was, not necessarily where it is today. The published findings contain very little specific detail about staff interactions, activities, food, or night staffing, so you cannot rely on them to answer the questions that matter most. When you visit, ask to see the staffing rota for last week, count the permanent versus agency names on night shifts, observe whether staff move without hurry during your time there, and ask how dementia training is delivered and how recently staff completed it.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Oaks Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Oaks Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cleanliness and comfort meet friendly faces in Nottingham
Dedicated residential home Support in Nottingham
Families visiting The Oaks Residential Home in Nottingham often comment on how fresh and welcoming the environment feels from the moment they step inside. This residential home provides care for adults both under and over 65, with specialist support for those living with dementia. The comfortable surroundings and approachable staff help create an atmosphere where residents can settle into their new routines.
Who they care for
The home cares for adults across different age groups, including those under 65 who need residential support. They also provide specialist dementia care alongside their general residential services.
For residents living with dementia, the home offers specialist support as part of their care approach. The calm environment and familiar routines help those with dementia feel more settled in their daily life.
The home & environment
The home maintains spotless premises that families consistently notice and appreciate. The décor creates a pleasant, comfortable environment, and the overall cleanliness extends throughout the building, leaving a fresh impression on visitors.
“Getting to know The Oaks properly means seeing it for yourself and meeting the team who work there.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
