Dementia Care Home

Alveston Leys Care Home – Bupa

Kissing Tree Lane, Stratford Upon Avon, Warwickshire, CV37 7QN

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-05-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a warmth that starts early in the morning and carries through each day. Whether residents are there for end-of-life care or making their permanent home, people notice how staff remember the little things that matter to each person. The structured activities — from farm visits to visiting performers — give residents something to look forward to, while quieter moments are treated with equal importance.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement62
  • Food quality58
  • Healthcare68
  • Management & leadership45
  • Resident happiness65
Section 02

What inspectors found

Inspected 2023-05-05

  • Is this home safe?

    Good
    The Safe domain was rated Good at the April 2023 inspection, an improvement from the previous rating. The published summary does not provide specific detail on staffing numbers, night cover, medicines management, or falls recording at this home. The home is registered for nursing care across 60 beds, which means a qualified nurse should be on duty at all times, though the inspection does not confirm shift-by-shift arrangements. No specific safety concerns were highlighted in the published findings.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the April 2023 inspection. The published summary does not include specific detail on care plan quality, GP access, dementia training content, or food quality. The home holds specialist registration for dementia, physical disabilities, and sensory impairment, which indicates a formal commitment to meeting complex needs. No specific concerns were raised in the published findings for this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the April 2023 inspection. The published summary does not include direct observations of staff interactions, quotes from residents or relatives, or specific examples of dignity and respect in practice. The Good rating indicates inspectors were satisfied with the standard of care observed. No concerns were raised in the published findings for this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the April 2023 inspection. The published summary does not include detail on the activities programme, individual engagement plans, or how the home adapts care to changing needs. The home's specialist registration for dementia and sensory impairment indicates it is expected to provide tailored responses to complex needs. No specific concerns were raised in the published findings for this domain.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    The Well-Led domain was rated Requires Improvement at the April 2023 inspection, the only domain not to achieve a Good rating. This means inspectors identified specific concerns about leadership or governance that had not been resolved. The registered manager is named as Mrs Sian Elizabeth Howse, and the nominated individual is Mr Donald Day. The published summary does not detail what the specific Well-Led concerns were. The home is operated by Bupa Care Homes (ANS) Limited.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, including those with physical disabilities, sensory impairments, and dementia. Wheelchair accessibility is built into daily life here, with thoughtful support for mobility needs. For residents living with dementia, the combination of structured activities and familiar routines helps create a sense of stability. The peaceful environment and consistent staff presence provide the reassurance many families seek. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Alveston Leys Care Home scores 68 out of 100. Four of the five inspection domains were rated Good, which is a genuine improvement from the previous Requires Improvement rating, but the Well-Led domain remains Requires Improvement, which tempers the overall picture for families considering this home.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a warmth that starts early in the morning and carries through each day. Whether residents are there for end-of-life care or making their permanent home, people notice how staff remember the little things that matter to each person. The structured activities — from farm visits to visiting performers — give residents something to look forward to, while quieter moments are treated with equal importance.

Lens 02

What inspectors have recorded

Staff here seem genuinely content in their work, and families pick up on that positive atmosphere. The team's approach to end-of-life care shows particular sensitivity, helping families feel supported while ensuring their loved ones remain comfortable and dignified. Communication appears consistent, with staff taking time to connect with both residents and their families.

Lens 03

How it sits against good practice

Sometimes the right care home reveals itself through the smallest details — a contented atmosphere, a beautiful garden, or simply knowing your loved one is comfortable.

DCC Recommendation

Worth a visit

Alveston Leys Care Home in Stratford-upon-Avon was rated Good overall at its most recent inspection in April 2023, an improvement from its previous Requires Improvement rating. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good. The home is a 60-bed nursing home with specialist registration for dementia, physical disabilities, and sensory impairment, operated by Bupa Care Homes (ANS) Limited. The main concern to investigate is the Well-Led domain, which remains rated Requires Improvement despite the overall improvement in the home's rating. Leadership stability is one of the strongest predictors of care quality over time, and a Requires Improvement rating in this domain means inspectors identified specific concerns about governance or management that had not yet been fully resolved. Before choosing this home, ask the manager directly what the Well-Led concerns were, what has been done since the inspection, and how long the current registered manager has been in post.

The three questions to ask when you visit

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In Their Own Words

How Alveston Leys Care Home – Bupa describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Alveston Leys Care Home – Bupa says about itself

Where kindness shapes every moment of care in Stratford

Nursing home in Stratford Upon Avon: True Peace of Mind

When families face the heartbreak of saying goodbye, they need somewhere that understands what matters most. Alveston Leys Care Home in Stratford Upon Avon has become that place for many families, offering dignified support through life's final chapter while creating genuine moments of joy for residents who call it home. The West Midlands location combines accessible care with the charm of its surroundings.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, including those with physical disabilities, sensory impairments, and dementia. Wheelchair accessibility is built into daily life here, with thoughtful support for mobility needs.

    How they describe their dementia care

    For residents living with dementia, the combination of structured activities and familiar routines helps create a sense of stability. The peaceful environment and consistent staff presence provide the reassurance many families seek.

    “Sometimes the right care home reveals itself through the smallest details — a contented atmosphere, a beautiful garden, or simply knowing your loved one is comfortable.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

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    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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