Ambleside Bank
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2024-01-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes families is how their loved ones settle in here. They talk about visiting and finding their relatives visibly relaxed, expressing satisfaction with their daily life. The atmosphere seems to help people feel at ease, with residents taking part in outings and memory-focused activities that keep them engaged.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2024-01-25
Is this home safe?
Is the care effective?
The inspection rated this domain Good. The home holds a dementia specialism and is registered to care for adults over and under 65. No specific information was published about care plan content, GP access, medication management, dementia training, or nutritional practice. A Good rating in this domain indicates the inspector was satisfied with the home's effectiveness at the time of assessment.Is this home caring?
The inspection rated this domain Good. No direct observations of staff interactions, use of preferred names, response to distress, or commentary on dignity and privacy were included in the published text. No quotes from residents or relatives were recorded in the available findings. A Good rating indicates the inspector found no concerns in this area during the inspection.Is the home responsive?
The inspection rated this domain Good. The home is registered with a dementia specialism and provides care for a mixed age group of adults. No specific detail about the activities programme, individual engagement, end-of-life planning, or how the home responds to changing needs was included in the published findings. A Good rating suggests the inspector was satisfied with the home's responsiveness at the point of inspection.Is the home well-led?
The inspection rated this domain Good. A named registered manager, Miss Kay Marie Rigby, is recorded as in post, and Dr Niraj Bhupendra Brahmabhatt is listed as nominated individual for the provider, Century Healthcare Limited. No specific detail about management visibility, staff culture, governance systems, or how the home handles complaints and learning was included in the published text.
Source: CQC inspection report →
What the evidence base says
Ambleside Bank provides care for adults both under and over 65, including those living with dementia. The home's location makes it convenient for regular family visits. For residents living with dementia, the team provides memory-focused activities designed to maintain interest and wellbeing. Families have noticed how these activities help keep their loved ones engaged. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ambleside Bank Care Home received a Good rating across all five inspection domains in January 2024, which is a positive foundation. However, the published inspection text contains very little specific detail, so the scores reflect confirmed ratings rather than rich observational evidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
What strikes families is how their loved ones settle in here. They talk about visiting and finding their relatives visibly relaxed, expressing satisfaction with their daily life. The atmosphere seems to help people feel at ease, with residents taking part in outings and memory-focused activities that keep them engaged.
What inspectors have recorded
The team here seems to understand the importance of keeping families connected. Carers build genuine working relationships with both residents and their relatives, staying in touch about any health changes. Their friendly, supportive approach helps create an environment where families feel involved and informed.
How it sits against good practice
Sometimes the best measure of a care home is simply whether the people who live there seem content — and whether their families feel that connection continues.
Worth a visit
Ambleside Bank Care Home, on High Street off Ince Green Lane in Wigan, was rated Good across all five inspection domains at its most recent inspection on 10 January 2024. The home is registered for 40 beds and holds a dementia specialism, covering adults both over and under 65. A named registered manager, Miss Kay Marie Rigby, is recorded as in post, and there is a nominated individual overseeing governance at provider level. A consistent Good rating across every domain is a positive baseline and places this home in a stronger position than many. The main limitation here is that the published inspection text contains very little specific observational detail. There are no direct quotes from residents or relatives, no descriptions of staff interactions observed by the inspector, and no specific evidence about food, activities, night staffing, or dementia care practice. A Good rating confirms the home met the standard at the time of inspection, but it does not tell you what daily life looks and feels like for your parent. Before you make a decision, visit in person, ask to see last week's actual staffing rota, and spend time in a communal area at a mealtime to see how staff engage with the people who live there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ambleside Bank measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ambleside Bank describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families see their loved ones truly relaxed and engaged
Ambleside Bank Care Home – Expert Care in Wigan
When you visit someone you love in care, you notice the little things — whether they're relaxed, whether they seem themselves. Families visiting Ambleside Bank Care Home in Wigan often comment on exactly this: seeing their relatives genuinely content, taking part in activities they enjoy, and building real relationships with the carers who support them.
Who they care for
Ambleside Bank provides care for adults both under and over 65, including those living with dementia. The home's location makes it convenient for regular family visits.
For residents living with dementia, the team provides memory-focused activities designed to maintain interest and wellbeing. Families have noticed how these activities help keep their loved ones engaged.
“Sometimes the best measure of a care home is simply whether the people who live there seem content — and whether their families feel that connection continues.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ambleside Bank Care Home received a Good rating across all five inspection domains in January 2024, which is a positive foundation. However, the published inspection text contains very little specific detail, so the scores reflect confirmed ratings rather than rich observational evidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
What strikes families is how their loved ones settle in here. They talk about visiting and finding their relatives visibly relaxed, expressing satisfaction with their daily life. The atmosphere seems to help people feel at ease, with residents taking part in outings and memory-focused activities that keep them engaged.
What inspectors have recorded
The team here seems to understand the importance of keeping families connected. Carers build genuine working relationships with both residents and their relatives, staying in touch about any health changes. Their friendly, supportive approach helps create an environment where families feel involved and informed.
How it sits against good practice
Sometimes the best measure of a care home is simply whether the people who live there seem content — and whether their families feel that connection continues.
Worth a visit
Ambleside Bank Care Home, on High Street off Ince Green Lane in Wigan, was rated Good across all five inspection domains at its most recent inspection on 10 January 2024. The home is registered for 40 beds and holds a dementia specialism, covering adults both over and under 65. A named registered manager, Miss Kay Marie Rigby, is recorded as in post, and there is a nominated individual overseeing governance at provider level. A consistent Good rating across every domain is a positive baseline and places this home in a stronger position than many. The main limitation here is that the published inspection text contains very little specific observational detail. There are no direct quotes from residents or relatives, no descriptions of staff interactions observed by the inspector, and no specific evidence about food, activities, night staffing, or dementia care practice. A Good rating confirms the home met the standard at the time of inspection, but it does not tell you what daily life looks and feels like for your parent. Before you make a decision, visit in person, ask to see last week's actual staffing rota, and spend time in a communal area at a mealtime to see how staff engage with the people who live there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ambleside Bank measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ambleside Bank describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families see their loved ones truly relaxed and engaged
Ambleside Bank Care Home – Expert Care in Wigan
When you visit someone you love in care, you notice the little things — whether they're relaxed, whether they seem themselves. Families visiting Ambleside Bank Care Home in Wigan often comment on exactly this: seeing their relatives genuinely content, taking part in activities they enjoy, and building real relationships with the carers who support them.
Who they care for
Ambleside Bank provides care for adults both under and over 65, including those living with dementia. The home's location makes it convenient for regular family visits.
For residents living with dementia, the team provides memory-focused activities designed to maintain interest and wellbeing. Families have noticed how these activities help keep their loved ones engaged.
Management & ethos
The team here seems to understand the importance of keeping families connected. Carers build genuine working relationships with both residents and their relatives, staying in touch about any health changes. Their friendly, supportive approach helps create an environment where families feel involved and informed.
“Sometimes the best measure of a care home is simply whether the people who live there seem content — and whether their families feel that connection continues.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
