Dementia Care Home

Ashgate House

Ashgate Road, Chesterfield, Derbyshire, S42 7JE

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds47
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
  • Last inspected2023-03-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-03-08

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2023 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific detail about staffing numbers, agency use, or falls management is included in the published summary. The improvement from a previous Inadequate rating suggests that earlier safety concerns have been addressed. The home supports adults with dementia and mental health conditions, which means safe, consistent staffing matters especially here.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This domain covers staff training, care planning, healthcare access, and nutrition. Dementia is listed as a registered specialism for the home, which means inspectors would expect dementia-specific training and care planning to be in place. No specific detail about training content, how often care plans are reviewed, or how GP access is arranged is included in the published summary. The Good rating indicates these areas met the required standard at the time of inspection.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain covers how staff interact with residents, whether dignity and privacy are respected, and whether people feel treated as individuals. No inspector observations, resident quotes, or relative comments are included in the published summary for this home. A Good rating in Caring is among the most meaningful outcomes for families, but without specific examples it is difficult to describe what daily interactions look like here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers whether the home provides activities tailored to individuals, responds to complaints, supports people at the end of life, and treats residents as individuals with their own histories and preferences. No specific information about the activities programme, individual engagement, or end-of-life planning is included in the published summary. The home supports people with dementia and mental health conditions, for whom meaningful daily activity is particularly important.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. A named registered manager, Ms Sharron Louise Roberts, and a nominated individual, Mr Brian Rosenburg, are both recorded as being in post. The home's improvement from a previous Inadequate rating to Good across all domains is a strong indicator that leadership has been effective in identifying and addressing problems. No specific detail about management culture, staff empowerment, governance processes, or how the home handles complaints is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Ashgate House has experience caring for adults under 65 with complex needs, as well as older residents. They provide specialised support for people living with mental health conditions alongside their dementia care services. The home welcomes residents living with dementia, with staff who understand the importance of getting to know each person's life story and interests. This helps them create meaningful connections through personalised activities and conversations. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Ashgate House Care Home scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a significant improvement from a previous Inadequate rating. The published inspection report contains limited specific detail, so several scores are based on general positive findings rather than direct observations or resident testimony.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Ashgate House Care Home, on Ashgate Road in Chesterfield, was rated Good across all five inspection domains at its last inspection in January 2023. This is a meaningful result because the home had previously held an Inadequate rating, meaning inspectors found serious concerns at an earlier visit and the home worked to resolve them. A return to Good across every domain is a positive sign of recovery and management accountability. The main limitation for families reading this report is that the published summary contains very little specific detail about day-to-day life in the home. There are no recorded observations, resident or relative quotes, or specific examples of care practice to draw on. This means the score here reflects the rating outcome rather than rich evidence of what it actually feels like to live at Ashgate House. Before making a decision, visit the home in person, ask to see last week's staffing rota, speak to a resident or family member if possible, and ask the manager directly about night staffing numbers, agency staff use, and how dementia care is delivered on the unit.

The three questions to ask when you visit

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In Their Own Words

How Ashgate House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashgate House says about itself

Specialised mental health and dementia support in Chesterfield

Ashgate House Care Home – Expert Care in Chesterfield

Finding the right care for complex needs takes careful consideration. Ashgate House Care Home in Chesterfield provides support for adults of all ages, including those living with dementia and mental health conditions. The home offers 24-hour nursing care in the East Midlands region.

Care & specialisms

Who they care for

    The team at Ashgate House has experience caring for adults under 65 with complex needs, as well as older residents. They provide specialised support for people living with mental health conditions alongside their dementia care services.

    How they describe their dementia care

    The home welcomes residents living with dementia, with staff who understand the importance of getting to know each person's life story and interests. This helps them create meaningful connections through personalised activities and conversations.

    “Visiting in person can help you get a feel for whether Ashgate House might suit your loved one's specific needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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