Dementia Care Home

Astral Lodge Residential Care Home

33-35 Ailsa Road, Westcliff On Sea, Essex, SS0 8BJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds14
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-11-06

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families often mention how welcoming they find the atmosphere here. Residents seem to settle well after the initial transition, with many appearing more content as they adjust to their new surroundings. The staff focus on creating moments of connection and joy through organised activities and celebrations.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness65
  • Activities & engagement55
  • Food quality55
  • Healthcare65
  • Management & leadership70
  • Resident happiness65
Section 02

What inspectors found

Inspected 2018-11-06

  • Is this home safe?

    Good
    Astral Lodge was rated Good for Safe at the February 2022 inspection. This indicates that medicines management, staffing arrangements, and risk management met the required standard at the time. The published summary does not include specific inspector observations, staffing ratios, or details about how falls or incidents are recorded and reviewed. The home has a dementia specialism, which means safe environments, consistent staffing, and responsive night cover are particularly important. No concerns were raised in this domain.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effective at the February 2022 inspection. This domain covers care planning, staff training, nutrition, and access to healthcare professionals such as GPs. The published summary does not describe the content of care plans, how frequently they are reviewed, what dementia-specific training staff have completed, or how the home works with GPs and other health professionals. No shortfalls were identified in this domain. The home lists dementia as a specialism, so the quality of training and care planning in this area is especially relevant.
    Verified by inspector
  • Is this home caring?

    Good
    Astral Lodge was rated Good for Caring at the February 2022 inspection. This domain covers staff warmth, dignity, respect, and support for independence. The published summary does not include any inspector observations of staff interactions, resident quotes about how they feel treated, or examples of how the home promotes privacy and dignity in practice. No concerns were raised. For a dementia-specific home, the quality of moment-to-moment interaction, including tone of voice, use of preferred names, and unhurried pace, is central to this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive at the February 2022 inspection. This domain covers activities, individual engagement, and how well the home responds to each person's needs and preferences. The published summary does not describe what activities are offered, how they are tailored to individuals, whether one-to-one engagement is available for people who cannot join group activities, or how end-of-life preferences are recorded and honoured. No concerns were identified. At 14 beds, the home is small enough that genuinely individual care is possible, but the inspection provides no evidence either way.
    Verified by inspector
  • Is the home well-led?

    Good
    Astral Lodge was rated Good for Well-led at the February 2022 inspection. A named registered manager, Mrs Jane Shingirai Zinhu, is recorded as holding that role. The home is run by Mrs Aunjali Johar and Mr Navneet Singh Johar as owners. The published summary does not describe how the manager supports staff, how feedback from residents and families is gathered or acted upon, how the home investigates incidents, or how the culture within the team is maintained. No governance concerns were identified at the time of inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supports adults over 65. Most residents live with dementia, which shapes the care approach and daily routines. The team shows understanding of dementia's challenges, helping residents through difficult transitions. They provide organised activities aimed at maintaining wellbeing and engagement for those living with the condition. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Astral Lodge holds a Good rating across all five inspection domains, but the published report contains very limited specific detail, so scores reflect a confirmed baseline of adequacy rather than strong, evidenced practice in any particular area.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families often mention how welcoming they find the atmosphere here. Residents seem to settle well after the initial transition, with many appearing more content as they adjust to their new surroundings. The staff focus on creating moments of connection and joy through organised activities and celebrations.

Lens 02

What inspectors have recorded

The management team stays accessible to families, keeping communication channels open about resident welfare. Staff demonstrate consistent kindness in their daily interactions, though some families have raised concerns about care standards that deserve careful consideration before making any decisions.

Lens 03

How it sits against good practice

Every care journey is unique, and what matters most is finding the right fit for your loved one's specific needs.

DCC Recommendation

Worth a visit

Astral Lodge Residential Home, a small 14-bed home in Westcliff-on-Sea specialising in dementia care for older adults, was rated Good across all five inspection domains at its last inspection in February 2022. A named registered manager was in post, and the home met the required standard in safety, effectiveness, caring, responsiveness, and leadership. The Good rating across every domain is a positive and consistent baseline. However, the published inspection summary is unusually brief and contains almost no specific observations, resident or relative quotes, or detailed examples of practice. This means you cannot rely on the published findings alone to judge whether this home is right for your parent. When you visit, ask to see last week's actual staffing rota (including night shifts and any agency names), ask how dementia training is delivered and how recently staff completed it, and spend time in communal areas at mealtimes to observe the pace and warmth of interactions for yourself.

The three questions to ask when you visit

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In Their Own Words

How Astral Lodge Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Astral Lodge Residential Care Home says about itself

Where kindness meets experience in Westcliff's residential care

Astral Lodge Residential Home – Expert Care in Westcliff On Sea

When dementia changes everything, finding the right support becomes crucial. Astral Lodge Residential Home in Westcliff On Sea offers residential care with a focus on warmth and engagement. The team here understands that moving into care is a big adjustment, and they work to help residents settle into their new routines.

Care & specialisms

Who they care for

    The home specialises in dementia care and supports adults over 65. Most residents live with dementia, which shapes the care approach and daily routines.

    How they describe their dementia care

    The team shows understanding of dementia's challenges, helping residents through difficult transitions. They provide organised activities aimed at maintaining wellbeing and engagement for those living with the condition.

    “Every care journey is unique, and what matters most is finding the right fit for your loved one's specific needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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