Clifton Lodge
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds35
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
- Last inspected2019-03-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families consistently notice how happy their loved ones seem here. The atmosphere strikes visitors as notably different from other local homes — there's a genuine warmth that comes through in how staff interact with residents. People describe feeling reassured from their first visit, with the caring approach evident throughout the home.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement68
- Food quality68
- Healthcare74
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2019-03-13
Is this home safe?
Is the care effective?
Inspectors rated this domain Good at the October 2024 assessment. The Good Effective rating covers training, care planning, nutrition, and healthcare access. The home lists dementia as a specialism and is run by Essex Partnership University NHS Foundation Trust, a mental health NHS trust, which suggests some clinical infrastructure. No specific detail about dementia training content, care plan review processes, food quality, or GP access arrangements is included in the published summary.Is this home caring?
Inspectors rated this domain Good at the October 2024 assessment. The Good Caring rating covers staff warmth, dignity, respect, privacy, and promoting independence. No specific observations about staff interactions, preferred name use, unhurried pace, or response to distress are included in the published summary. No direct quotes from residents or relatives recorded during the inspection are available in the published text.Is the home responsive?
Inspectors rated this domain Good at the October 2024 assessment. The Good Responsive rating covers activities, engagement, individuality, and end-of-life care. The home is registered for both dementia and mental health conditions, making tailored individual engagement particularly important. No specific detail about the activities programme, one-to-one engagement, or end-of-life planning is included in the published summary.Is the home well-led?
Inspectors rated this domain Good at the October 2024 assessment. A named registered manager, Mrs Philippa Jane Crocket, and a nominated individual, Mr Paul Scott, are confirmed in post. The home is operated by Essex Partnership University NHS Foundation Trust, which provides NHS governance infrastructure. No specific detail about management visibility, staff culture, incident learning, or family communication systems is included in the published summary.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including those living with dementia and mental health conditions. This breadth of experience means they're equipped to support residents with varying and changing needs. For residents living with dementia, the combination of attentive staff and a clean, well-maintained environment provides important stability. The team's compassionate approach helps create the calm, supportive atmosphere that makes such a difference. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
All five inspection domains were rated Good at the October 2024 assessment, which is a positive baseline. However, the published report contains very limited specific detail, so scores reflect the Good ratings rather than rich observational evidence.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families consistently notice how happy their loved ones seem here. The atmosphere strikes visitors as notably different from other local homes — there's a genuine warmth that comes through in how staff interact with residents. People describe feeling reassured from their first visit, with the caring approach evident throughout the home.
What inspectors have recorded
Staff here are known for their attentive, compassionate approach. Families describe them as polite and genuinely caring, creating an environment where residents feel properly looked after. The consistency of this feedback suggests a team that understands what good care really means.
How it sits against good practice
Sometimes you just know when a place feels right — and that's what families keep saying about Clifton Lodge.
Worth a visit
Clifton Lodge, on Balmoral Road in Westcliff on Sea, was assessed in October 2024 and the report was published in February 2025. Inspectors rated the home Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home is run by Essex Partnership University NHS Foundation Trust, a named registered manager is in post, and the home is registered to care for people over and under 65, including those living with dementia and mental health conditions. The main limitation of this report is that the published summary contains very little specific observational detail. All five Good ratings are encouraging, but they cannot tell you what staff interactions actually look like day to day, whether the activities programme works for someone with advanced dementia, or how the home manages nights. When you visit, ask to see last week's actual staffing rota and count permanent versus agency staff, especially on evening and night shifts. Ask specifically what one-to-one engagement looks like for someone who cannot join group activities, and ask how the team would keep you informed if your parent had a difficult day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clifton Lodge measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clifton Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where compassionate care meets spotless standards in Westcliff
Clifton Lodge – Your Trusted nursing home
When families describe a care home as transforming a difficult time into something bearable, it speaks volumes. Clifton Lodge in Westcliff On Sea has built its reputation on combining genuine compassion with meticulous attention to cleanliness and comfort. The home welcomes residents with various needs, including those under 65 and people living with dementia or mental health conditions.
Who they care for
The home cares for adults both under and over 65, including those living with dementia and mental health conditions. This breadth of experience means they're equipped to support residents with varying and changing needs.
For residents living with dementia, the combination of attentive staff and a clean, well-maintained environment provides important stability. The team's compassionate approach helps create the calm, supportive atmosphere that makes such a difference.
“Sometimes you just know when a place feels right — and that's what families keep saying about Clifton Lodge.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
All five inspection domains were rated Good at the October 2024 assessment, which is a positive baseline. However, the published report contains very limited specific detail, so scores reflect the Good ratings rather than rich observational evidence.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families consistently notice how happy their loved ones seem here. The atmosphere strikes visitors as notably different from other local homes — there's a genuine warmth that comes through in how staff interact with residents. People describe feeling reassured from their first visit, with the caring approach evident throughout the home.
What inspectors have recorded
Staff here are known for their attentive, compassionate approach. Families describe them as polite and genuinely caring, creating an environment where residents feel properly looked after. The consistency of this feedback suggests a team that understands what good care really means.
How it sits against good practice
Sometimes you just know when a place feels right — and that's what families keep saying about Clifton Lodge.
Worth a visit
Clifton Lodge, on Balmoral Road in Westcliff on Sea, was assessed in October 2024 and the report was published in February 2025. Inspectors rated the home Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home is run by Essex Partnership University NHS Foundation Trust, a named registered manager is in post, and the home is registered to care for people over and under 65, including those living with dementia and mental health conditions. The main limitation of this report is that the published summary contains very little specific observational detail. All five Good ratings are encouraging, but they cannot tell you what staff interactions actually look like day to day, whether the activities programme works for someone with advanced dementia, or how the home manages nights. When you visit, ask to see last week's actual staffing rota and count permanent versus agency staff, especially on evening and night shifts. Ask specifically what one-to-one engagement looks like for someone who cannot join group activities, and ask how the team would keep you informed if your parent had a difficult day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clifton Lodge measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clifton Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where compassionate care meets spotless standards in Westcliff
Clifton Lodge – Your Trusted nursing home
When families describe a care home as transforming a difficult time into something bearable, it speaks volumes. Clifton Lodge in Westcliff On Sea has built its reputation on combining genuine compassion with meticulous attention to cleanliness and comfort. The home welcomes residents with various needs, including those under 65 and people living with dementia or mental health conditions.
Who they care for
The home cares for adults both under and over 65, including those living with dementia and mental health conditions. This breadth of experience means they're equipped to support residents with varying and changing needs.
For residents living with dementia, the combination of attentive staff and a clean, well-maintained environment provides important stability. The team's compassionate approach helps create the calm, supportive atmosphere that makes such a difference.
Management & ethos
Staff here are known for their attentive, compassionate approach. Families describe them as polite and genuinely caring, creating an environment where residents feel properly looked after. The consistency of this feedback suggests a team that understands what good care really means.
The home & environment
The cleanliness standards catch everyone's attention. Visitors describe the home as spotless and impeccably maintained, with that fresh, well-cared-for feeling you hope to find. The food gets particular praise too — families mention how much their relatives enjoy mealtimes here.
“Sometimes you just know when a place feels right — and that's what families keep saying about Clifton Lodge.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
