Copperfields Care Home in Cross Green, Leeds – Exemplar Health Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2021-08-19
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families visiting Copperfields often comment on the genuine engagement they see between staff and residents. There's a sense of calm organisation throughout the home, with clean, comfortable spaces where people can relax. The atmosphere feels structured without being rigid, letting residents maintain their dignity while receiving the support they need.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement68
- Food quality68
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2021-08-19
Is this home safe?
Is the care effective?
Copperfields received a Good rating for Effective at its April 2025 inspection. This domain covers training, care planning, nutrition, and access to healthcare including GPs and medication management. The home lists dementia as a specialism, which means inspectors would have considered whether staff training and care planning are appropriate for people living with dementia. No specific training content, care plan examples, or healthcare access details are described in the published report text.Is this home caring?
Copperfields received a Good rating for Caring at its April 2025 inspection. This domain is where inspectors assess whether staff treat residents with warmth, dignity, and respect, whether people are addressed by their preferred names, whether they are given time and not rushed, and whether privacy is maintained. The published report contains no specific observations from this domain, no quotes from residents or relatives, and no descriptions of what inspectors actually saw when they observed staff interactions.Is the home responsive?
Copperfields received a Good rating for Responsive at its April 2025 inspection. This domain covers activities, individual engagement, how the home responds to complaints, and end-of-life care. The home supports people with dementia, mental health conditions, and physical disabilities, which means the activity programme should be tailored to a wide range of needs and abilities. No specific activities, individual engagement practices, or complaint-handling examples are described in the published report.Is the home well-led?
Copperfields received a Good rating for Well-led at its April 2025 inspection. The home is run by Copperfields Health Care Limited, with a named registered manager and a nominated individual. A Good Well-led rating means inspectors were satisfied with the governance structure, management culture, and accountability systems. No specific examples of how the manager leads the team, how staff are supported to raise concerns, or how the home responds to incidents and complaints are included in the published text.
Source: CQC inspection report →
What the evidence base says
The team supports residents dealing with dementia, mental health conditions and physical disabilities. They work with both younger adults under 65 and older residents, adapting their approach to meet very different needs within the same community. For residents living with dementia, the staff focus on maintaining daily routines that feel familiar and safe. The structured environment helps reduce confusion while still allowing flexibility for individual preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Copperfields received a Good rating across all five domains at its April 2025 inspection, which is a positive finding, but the published report text provides very little specific detail or direct observation to support higher scores. Scores reflect confirmed Good ratings rather than rich inspection evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families visiting Copperfields often comment on the genuine engagement they see between staff and residents. There's a sense of calm organisation throughout the home, with clean, comfortable spaces where people can relax. The atmosphere feels structured without being rigid, letting residents maintain their dignity while receiving the support they need.
What inspectors have recorded
The manager at Copperfields keeps an open door, making time to listen when families have questions or concerns. While the home is still developing its systems and finding consistency across all staff shifts, there's clear effort to build strong communication channels between the care team and relatives.
How it sits against good practice
As Copperfields continues to develop, they're working to build the kind of consistency that gives families confidence in difficult times.
Worth a visit
Copperfields, on Cross Green Lane in Leeds, was rated Good across all five inspection domains at its most recent assessment in April 2025, with the report published in June 2025. This is a positive overall finding for a 30-bed nursing home caring for people with dementia, mental health conditions, and physical disabilities. The home has a named registered manager and a nominated individual, which indicates a defined governance structure. A Good rating in all domains means inspectors were satisfied with safety, staffing, training, care quality, activities, and leadership. The main limitation of this report is that the published text is extremely brief and contains almost no specific observations, resident testimony, or inspector descriptions of what they actually saw. This means the Good ratings cannot be verified against detailed evidence in the way families would want. Before visiting, prepare a list of specific questions: ask to see last week's actual staffing rota for day and night shifts, ask how many permanent staff work on the dementia unit, ask what dementia-specific training staff have completed and when, and ask how families are kept informed if their parent's condition changes. These are things to observe and ask directly rather than things this report can confirm.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Copperfields Care Home in Cross Green, Leeds – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Yorkshire care home finding its rhythm while supporting complex needs
Nursing home in Leeds: True Peace of Mind
Copperfields in Leeds brings together experienced staff who understand the challenges of supporting residents with dementia, mental health conditions and physical disabilities. This Yorkshire care home welcomes adults both under and over 65, creating a mixed community where different generations share daily life. As a newer facility still establishing its routines, the home shows real commitment to getting things right for each resident.
Who they care for
The team supports residents dealing with dementia, mental health conditions and physical disabilities. They work with both younger adults under 65 and older residents, adapting their approach to meet very different needs within the same community.
For residents living with dementia, the staff focus on maintaining daily routines that feel familiar and safe. The structured environment helps reduce confusion while still allowing flexibility for individual preferences.
“As Copperfields continues to develop, they're working to build the kind of consistency that gives families confidence in difficult times.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Copperfields received a Good rating across all five domains at its April 2025 inspection, which is a positive finding, but the published report text provides very little specific detail or direct observation to support higher scores. Scores reflect confirmed Good ratings rather than rich inspection evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families visiting Copperfields often comment on the genuine engagement they see between staff and residents. There's a sense of calm organisation throughout the home, with clean, comfortable spaces where people can relax. The atmosphere feels structured without being rigid, letting residents maintain their dignity while receiving the support they need.
What inspectors have recorded
The manager at Copperfields keeps an open door, making time to listen when families have questions or concerns. While the home is still developing its systems and finding consistency across all staff shifts, there's clear effort to build strong communication channels between the care team and relatives.
How it sits against good practice
As Copperfields continues to develop, they're working to build the kind of consistency that gives families confidence in difficult times.
Worth a visit
Copperfields, on Cross Green Lane in Leeds, was rated Good across all five inspection domains at its most recent assessment in April 2025, with the report published in June 2025. This is a positive overall finding for a 30-bed nursing home caring for people with dementia, mental health conditions, and physical disabilities. The home has a named registered manager and a nominated individual, which indicates a defined governance structure. A Good rating in all domains means inspectors were satisfied with safety, staffing, training, care quality, activities, and leadership. The main limitation of this report is that the published text is extremely brief and contains almost no specific observations, resident testimony, or inspector descriptions of what they actually saw. This means the Good ratings cannot be verified against detailed evidence in the way families would want. Before visiting, prepare a list of specific questions: ask to see last week's actual staffing rota for day and night shifts, ask how many permanent staff work on the dementia unit, ask what dementia-specific training staff have completed and when, and ask how families are kept informed if their parent's condition changes. These are things to observe and ask directly rather than things this report can confirm.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Copperfields Care Home in Cross Green, Leeds – Exemplar Health Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Copperfields Care Home in Cross Green, Leeds – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Yorkshire care home finding its rhythm while supporting complex needs
Nursing home in Leeds: True Peace of Mind
Copperfields in Leeds brings together experienced staff who understand the challenges of supporting residents with dementia, mental health conditions and physical disabilities. This Yorkshire care home welcomes adults both under and over 65, creating a mixed community where different generations share daily life. As a newer facility still establishing its routines, the home shows real commitment to getting things right for each resident.
Who they care for
The team supports residents dealing with dementia, mental health conditions and physical disabilities. They work with both younger adults under 65 and older residents, adapting their approach to meet very different needs within the same community.
For residents living with dementia, the staff focus on maintaining daily routines that feel familiar and safe. The structured environment helps reduce confusion while still allowing flexibility for individual preferences.
Management & ethos
The manager at Copperfields keeps an open door, making time to listen when families have questions or concerns. While the home is still developing its systems and finding consistency across all staff shifts, there's clear effort to build strong communication channels between the care team and relatives.
“As Copperfields continues to develop, they're working to build the kind of consistency that gives families confidence in difficult times.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
