Cotswolds Rise Care Home – Hartford Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds66
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2025-03-28
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families often find the staff friendly and approachable during visits. Several relatives have noticed their loved ones settling well and appearing happier, particularly those who can engage independently with daily life in the home.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2025-03-28 Report published 2025-03-28
Is this home safe?
Is the care effective?
The home received a Good rating for Effective at the March 2025 inspection. This domain covers training, care plans, healthcare access, and food quality. Dementia care is a listed specialism, which implies some level of specific training and environmental adaptation. The published text does not describe the content or currency of dementia training, how often care plans are reviewed, or what GP access looks like. No concerns about food quality or dietary management are recorded.Is this home caring?
Cotswolds Rise was rated Good for Caring, covering staff warmth, dignity, respect, and independence. The published report does not include specific inspector observations of staff interactions, examples of how preferred names are used, or accounts of how staff respond to distress or agitation. No concerns in this domain are noted. The absence of negative findings in a Good Caring rating is meaningful, but specific evidence of what good caring looks like at this home is not available in the published text.Is the home responsive?
The home was rated Good for Responsive, covering activities, engagement, individuality, and end-of-life care. Dementia and sensory impairment are listed as specialisms, which implies some tailoring of activity programmes. The published text does not describe the specific activity offer, how activities are adapted for people with advanced dementia or sensory needs, or what happens for people who cannot participate in group settings. No concerns in this domain are noted.Is the home well-led?
Cotswolds Rise was rated Good for Well-led at the March 2025 inspection. A named registered manager, Miss Gemma Elizabeth Brown, is confirmed in post, alongside a nominated individual, Mrs Lisa White, from the provider Hartford Care (9) Ltd. The published text does not describe the manager's tenure, visibility on the floor, or the governance processes used to learn from incidents. No concerns about leadership, culture, or accountability are noted in the available findings.
Source: CQC inspection report →
What the evidence base says
The home supports adults both under and over 65, including people with sensory impairments and physical disabilities. Dementia care is also provided. Dementia care is offered at this home. If your parent is living with dementia, it is worth asking the team during your visit about how they support people at different stages, including those who may find group activities difficult or who communicate differently than they used to. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cotswolds Rise received a Good rating across all five inspection domains in March 2025, which places it in the positive but evidence-limited band. The inspection confirmed broad compliance and positive culture, but the published report provides few specific observations, direct quotes, or granular detail to push scores higher.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families often find the staff friendly and approachable during visits. Several relatives have noticed their loved ones settling well and appearing happier, particularly those who can engage independently with daily life in the home.
What inspectors have recorded
How it sits against good practice
A visit will help you understand whether Cotswolds Rise matches what your family member needs.
Worth a visit
Cotswolds Rise Residential Care Home, in Upper Mill, Swindon, was rated Good across all five inspection domains at its most recent assessment in March 2025, with the report published in May 2025. The home supports up to 66 people, including those living with dementia, physical disabilities, and sensory impairments, and is run by Hartford Care (9) Ltd with a named registered manager in post. A consistent Good rating across every domain is a positive foundation and suggests no significant concerns were identified during the inspection. The main limitation of this report is the level of published detail. The inspection findings available do not include specific inspector observations, direct quotes from people living at the home or their families, or granular data on staffing ratios, activity programmes, or mealtime experience. This means the Good ratings are confirmed but not yet brought to life with the kind of specific evidence that would give you full confidence. On your visit, ask to see last week's actual staffing rota (not the template), observe how staff interact with your parent during the tour, and ask specifically what the home does for people with dementia who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cotswolds Rise Care Home – Hartford Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cotswolds Rise Care Home – Hartford Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional care home with activities for independent residents
Dedicated residential home Support in Swindon
Cotswolds Rise Residential Care Home in Swindon provides residential care in an attractive setting with well-maintained grounds. The home welcomes adults of all ages, including those under 65, and offers a range of activities for residents who enjoy participating in social events. Families considering this home should carefully assess whether it matches their loved one's specific care needs.
Who they care for
The home supports adults both under and over 65, including people with sensory impairments and physical disabilities. Dementia care is also provided.
Dementia care is offered at this home. If your parent is living with dementia, it is worth asking the team during your visit about how they support people at different stages, including those who may find group activities difficult or who communicate differently than they used to.
“A visit will help you understand whether Cotswolds Rise matches what your family member needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cotswolds Rise received a Good rating across all five inspection domains in March 2025, which places it in the positive but evidence-limited band. The inspection confirmed broad compliance and positive culture, but the published report provides few specific observations, direct quotes, or granular detail to push scores higher.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families often find the staff friendly and approachable during visits. Several relatives have noticed their loved ones settling well and appearing happier, particularly those who can engage independently with daily life in the home.
What inspectors have recorded
How it sits against good practice
A visit will help you understand whether Cotswolds Rise matches what your family member needs.
Worth a visit
Cotswolds Rise Residential Care Home, in Upper Mill, Swindon, was rated Good across all five inspection domains at its most recent assessment in March 2025, with the report published in May 2025. The home supports up to 66 people, including those living with dementia, physical disabilities, and sensory impairments, and is run by Hartford Care (9) Ltd with a named registered manager in post. A consistent Good rating across every domain is a positive foundation and suggests no significant concerns were identified during the inspection. The main limitation of this report is the level of published detail. The inspection findings available do not include specific inspector observations, direct quotes from people living at the home or their families, or granular data on staffing ratios, activity programmes, or mealtime experience. This means the Good ratings are confirmed but not yet brought to life with the kind of specific evidence that would give you full confidence. On your visit, ask to see last week's actual staffing rota (not the template), observe how staff interact with your parent during the tour, and ask specifically what the home does for people with dementia who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cotswolds Rise Care Home – Hartford Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cotswolds Rise Care Home – Hartford Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional care home with activities for independent residents
Dedicated residential home Support in Swindon
Cotswolds Rise Residential Care Home in Swindon provides residential care in an attractive setting with well-maintained grounds. The home welcomes adults of all ages, including those under 65, and offers a range of activities for residents who enjoy participating in social events. Families considering this home should carefully assess whether it matches their loved one's specific care needs.
Who they care for
The home supports adults both under and over 65, including people with sensory impairments and physical disabilities. Dementia care is also provided.
Dementia care is offered at this home. If your parent is living with dementia, it is worth asking the team during your visit about how they support people at different stages, including those who may find group activities difficult or who communicate differently than they used to.
The home & environment
The building and grounds create a pleasant environment that visitors frequently comment on. There's a variety of activities including bingo, entertainment programmes and organised trips that suit residents who can participate actively.
“A visit will help you understand whether Cotswolds Rise matches what your family member needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
