Centrum Care Homes – Croft Lodge
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds24
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2022-08-12
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes families is how the team here really sees each person as an individual. They take time to understand what matters to each resident, marking personal milestones and adapting their approach to suit different needs.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2022-08-12
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering staff training, care planning, healthcare access, nutrition, and dementia-specific practice. Dementia, physical disabilities, and sensory impairment are all listed specialisms, so inspectors would have considered whether training and care plans reflected these needs. No specific findings, training records, or care plan examples were published in the available report text.Is this home caring?
The Caring domain was rated Good, covering staff warmth, dignity, respect, and whether residents are supported to maintain independence. This is the domain families weight most heavily in our review data. No specific inspector observations, resident quotes, or staff interactions were published in the available report text, so it is not possible to verify what the inspection actually found beyond the rating itself.Is the home responsive?
The Responsive domain was rated Good, covering activities, engagement, individuality, and end-of-life care. The home cares for people with a range of needs including dementia, physical disabilities, and sensory impairment, which means activities and individual programming need to be genuinely varied. No details about specific activities, one-to-one engagement, or end-of-life planning were published in the available report text.Is the home well-led?
The Well-led domain was rated Good, and the home has a named registered manager and a nominated individual. The improvement from Requires Improvement to Good across the whole service suggests that leadership has driven meaningful change since the previous inspection. No specific details about management culture, staff feedback processes, governance systems, or how the home learns from incidents were published in the available report text.
Source: CQC inspection report →
What the evidence base says
Croft Lodge cares for adults of all ages with dementia, physical disabilities and sensory impairments. The team has experience supporting both younger adults under 65 and older residents with complex needs. For people living with dementia, the calm environment and individual-focused approach helps create consistency and routine. Staff understand how to adapt their communication and support as needs change. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Croft Lodge has improved from Requires Improvement to a full Good rating across all five domains, which is a meaningful step forward. However, the published inspection report contains very little specific detail, so most scores reflect the rating itself rather than direct inspector observations or resident testimony.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
What strikes families is how the team here really sees each person as an individual. They take time to understand what matters to each resident, marking personal milestones and adapting their approach to suit different needs.
What inspectors have recorded
The care team shows real professionalism in how they handle both everyday support and more difficult moments. Families particularly value how staff coordinate their approach during challenging times, making sure everyone — residents and relatives — feels supported.
How it sits against good practice
Sometimes the right home is one where professionalism and kindness work hand in hand.
Worth a visit
Croft Lodge, a 24-bed residential care home in Teignmouth, was rated Good across all five inspection domains at its inspection in July 2022. This is a significant improvement from its previous Requires Improvement rating, and it covers safety, effectiveness, caring, responsiveness, and leadership. The home cares for adults over and under 65 with dementia, physical disabilities, and sensory impairments, and has a named registered manager and nominated individual in place. The main caution here is that the published report text contains very little specific detail, so it is not possible to verify what inspectors actually saw, heard, or read during the visit. A Good rating is genuinely positive, but it tells you the home passed; it does not tell you what daily life feels like for your parent. When you visit, ask to see last week's actual staffing rota (not a template), find out how many staff are on overnight, and ask for a recent example of how the team responded when a resident became distressed. These questions will give you a clearer picture than the rating alone can provide.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Centrum Care Homes – Croft Lodge measures up against the other homes you’re considering. Free account.
In Their Own Words
How Centrum Care Homes – Croft Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine compassion in Teignmouth
Croft Lodge – Your Trusted residential home
When you're looking for somewhere that truly understands complex care needs, Croft Lodge in Teignmouth offers something reassuring. This home specialises in supporting people with dementia, physical disabilities and sensory impairments, creating a calm environment where individual needs come first.
Who they care for
Croft Lodge cares for adults of all ages with dementia, physical disabilities and sensory impairments. The team has experience supporting both younger adults under 65 and older residents with complex needs.
For people living with dementia, the calm environment and individual-focused approach helps create consistency and routine. Staff understand how to adapt their communication and support as needs change.
“Sometimes the right home is one where professionalism and kindness work hand in hand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Croft Lodge has improved from Requires Improvement to a full Good rating across all five domains, which is a meaningful step forward. However, the published inspection report contains very little specific detail, so most scores reflect the rating itself rather than direct inspector observations or resident testimony.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
What strikes families is how the team here really sees each person as an individual. They take time to understand what matters to each resident, marking personal milestones and adapting their approach to suit different needs.
What inspectors have recorded
The care team shows real professionalism in how they handle both everyday support and more difficult moments. Families particularly value how staff coordinate their approach during challenging times, making sure everyone — residents and relatives — feels supported.
How it sits against good practice
Sometimes the right home is one where professionalism and kindness work hand in hand.
Worth a visit
Croft Lodge, a 24-bed residential care home in Teignmouth, was rated Good across all five inspection domains at its inspection in July 2022. This is a significant improvement from its previous Requires Improvement rating, and it covers safety, effectiveness, caring, responsiveness, and leadership. The home cares for adults over and under 65 with dementia, physical disabilities, and sensory impairments, and has a named registered manager and nominated individual in place. The main caution here is that the published report text contains very little specific detail, so it is not possible to verify what inspectors actually saw, heard, or read during the visit. A Good rating is genuinely positive, but it tells you the home passed; it does not tell you what daily life feels like for your parent. When you visit, ask to see last week's actual staffing rota (not a template), find out how many staff are on overnight, and ask for a recent example of how the team responded when a resident became distressed. These questions will give you a clearer picture than the rating alone can provide.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Centrum Care Homes – Croft Lodge measures up against the other homes you’re considering. Free account.
In Their Own Words
How Centrum Care Homes – Croft Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine compassion in Teignmouth
Croft Lodge – Your Trusted residential home
When you're looking for somewhere that truly understands complex care needs, Croft Lodge in Teignmouth offers something reassuring. This home specialises in supporting people with dementia, physical disabilities and sensory impairments, creating a calm environment where individual needs come first.
Who they care for
Croft Lodge cares for adults of all ages with dementia, physical disabilities and sensory impairments. The team has experience supporting both younger adults under 65 and older residents with complex needs.
For people living with dementia, the calm environment and individual-focused approach helps create consistency and routine. Staff understand how to adapt their communication and support as needs change.
Management & ethos
The care team shows real professionalism in how they handle both everyday support and more difficult moments. Families particularly value how staff coordinate their approach during challenging times, making sure everyone — residents and relatives — feels supported.
The home & environment
The home maintains a quiet, orderly atmosphere that works well for people who might find busy environments overwhelming. It's the kind of peaceful setting that helps residents feel settled and secure.
“Sometimes the right home is one where professionalism and kindness work hand in hand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
