Dean Wood Manor
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds50
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-08-05
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People talk about how quickly their relatives settled in here, even when arriving at short notice for respite care. The staff seem to have a knack for making new residents feel comfortable, handling their belongings with care and creating that sense of belonging from day one.
The eight family priority themes
- Staff warmth65
- Compassion & dignity65
- Cleanliness65
- Activities & engagement60
- Food quality55
- Healthcare65
- Management & leadership70
- Resident happiness60
What inspectors found
Inspected 2022-08-05
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2022 inspection. This domain covers care planning, staff training, GP and health professional access, nutrition, and hydration. The published summary does not include detail about how often care plans are reviewed, whether families are involved in reviews, what dementia training staff have completed, or how food quality and choice are managed. A Good rating indicates that the standard was met, but the evidence behind it is not publicly available in this summary.Is this home caring?
The Caring domain was rated Good at the June 2022 inspection. This domain covers staff warmth, dignity, respect, privacy, and whether residents are supported to maintain independence. No direct quotes from residents or relatives are included in the published summary, and no specific inspector observations about staff interactions are recorded. The Good rating indicates that inspectors were satisfied with what they saw, but the absence of detail makes it impossible to verify the specific behaviours that led to that conclusion.Is the home responsive?
The Responsive domain was rated Good at the June 2022 inspection. This domain covers activities, individual engagement, how the home responds to complaints, and end-of-life care planning. The home's registration covers dementia, mental health conditions, physical disabilities, and sensory impairment, which means the activity programme needs to be genuinely varied and individually tailored rather than group-only. The published summary does not include any detail about what activities are offered, how they are tailored, or how end-of-life care is planned.Is the home well-led?
The Well-led domain was rated Good at the June 2022 inspection, improving from a previous Requires Improvement rating. The nominated individual is Mrs Anna Louise Quilliam and the provider is DHCH14 Limited. The published summary does not include detail about manager tenure, staff culture, how incidents are reviewed, or how the home communicates with families. The improvement in this domain from Requires Improvement to Good is the most meaningful signal in the published findings, as it suggests the leadership issues identified previously have been addressed.
Source: CQC inspection report →
What the evidence base says
The home provides specialist nursing for adults with dementia and mental health conditions, as well as those with physical disabilities. They care for both younger adults under 65 and older residents. Staff here understand that dementia affects everyone differently, bringing real expertise to managing the condition's more challenging moments. Families particularly value how the team handles the complex, changing needs that come with advanced dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Dean Wood Manor scores 68 out of 100. The home achieved a Good rating across all five domains after previously requiring improvement, which is a meaningful step forward, but the published inspection text contains very little specific detail, so most scores reflect a positive but unverified picture rather than confirmed, observed practice.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
People talk about how quickly their relatives settled in here, even when arriving at short notice for respite care. The staff seem to have a knack for making new residents feel comfortable, handling their belongings with care and creating that sense of belonging from day one.
What inspectors have recorded
What stands out is how staff respond when things get difficult. Families describe nurses who stay calm and patient even when residents' behavior becomes challenging or unpredictable. The team keeps relatives in the loop too, making sure family members can visit and stay connected throughout their loved one's stay.
How it sits against good practice
It's worth noting the visiting pod has steep access that might be tricky for some visitors, though there are ways around this.
Worth a visit
Dean Wood Manor, on Spring Road in Wigan, was rated Good across all five inspection domains when inspectors visited on 30 June 2022. This is a notable improvement from its previous rating of Requires Improvement, and a July 2023 review of available information found no reason to change the rating. The home is registered for up to 50 beds and supports a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The main limitation for any family reading this is that the published inspection summary contains very little specific detail: no direct quotes from residents or relatives, no named observations of staff interactions, and no specifics on staffing ratios, food, activities, or the physical environment. A Good rating is genuinely encouraging, particularly given the improvement trajectory, but it tells you that standards were met rather than showing you what daily life looks like. Before making a decision, visit in person, ask to see the actual staffing rota from last week (not a template), and if your parent has dementia, ask specifically how many staff on the unit have completed dementia-specific training.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Dean Wood Manor measures up against the other homes you’re considering. Free account.
In Their Own Words
How Dean Wood Manor describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia nursing meets genuine understanding in Wigan
Dean Wood Manor – Expert Care in Wigan
Finding the right support for complex dementia or mental health needs can feel overwhelming. Dean Wood Manor in Wigan brings together specialist nursing expertise with the kind of patient, flexible approach that makes all the difference. Families describe how staff here really understand the unpredictable nature of these conditions.
Who they care for
The home provides specialist nursing for adults with dementia and mental health conditions, as well as those with physical disabilities. They care for both younger adults under 65 and older residents.
Staff here understand that dementia affects everyone differently, bringing real expertise to managing the condition's more challenging moments. Families particularly value how the team handles the complex, changing needs that come with advanced dementia.
“It's worth noting the visiting pod has steep access that might be tricky for some visitors, though there are ways around this.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Dean Wood Manor scores 68 out of 100. The home achieved a Good rating across all five domains after previously requiring improvement, which is a meaningful step forward, but the published inspection text contains very little specific detail, so most scores reflect a positive but unverified picture rather than confirmed, observed practice.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
People talk about how quickly their relatives settled in here, even when arriving at short notice for respite care. The staff seem to have a knack for making new residents feel comfortable, handling their belongings with care and creating that sense of belonging from day one.
What inspectors have recorded
What stands out is how staff respond when things get difficult. Families describe nurses who stay calm and patient even when residents' behavior becomes challenging or unpredictable. The team keeps relatives in the loop too, making sure family members can visit and stay connected throughout their loved one's stay.
How it sits against good practice
It's worth noting the visiting pod has steep access that might be tricky for some visitors, though there are ways around this.
Worth a visit
Dean Wood Manor, on Spring Road in Wigan, was rated Good across all five inspection domains when inspectors visited on 30 June 2022. This is a notable improvement from its previous rating of Requires Improvement, and a July 2023 review of available information found no reason to change the rating. The home is registered for up to 50 beds and supports a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The main limitation for any family reading this is that the published inspection summary contains very little specific detail: no direct quotes from residents or relatives, no named observations of staff interactions, and no specifics on staffing ratios, food, activities, or the physical environment. A Good rating is genuinely encouraging, particularly given the improvement trajectory, but it tells you that standards were met rather than showing you what daily life looks like. Before making a decision, visit in person, ask to see the actual staffing rota from last week (not a template), and if your parent has dementia, ask specifically how many staff on the unit have completed dementia-specific training.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Dean Wood Manor measures up against the other homes you’re considering. Free account.
In Their Own Words
How Dean Wood Manor describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia nursing meets genuine understanding in Wigan
Dean Wood Manor – Expert Care in Wigan
Finding the right support for complex dementia or mental health needs can feel overwhelming. Dean Wood Manor in Wigan brings together specialist nursing expertise with the kind of patient, flexible approach that makes all the difference. Families describe how staff here really understand the unpredictable nature of these conditions.
Who they care for
The home provides specialist nursing for adults with dementia and mental health conditions, as well as those with physical disabilities. They care for both younger adults under 65 and older residents.
Staff here understand that dementia affects everyone differently, bringing real expertise to managing the condition's more challenging moments. Families particularly value how the team handles the complex, changing needs that come with advanced dementia.
Management & ethos
What stands out is how staff respond when things get difficult. Families describe nurses who stay calm and patient even when residents' behavior becomes challenging or unpredictable. The team keeps relatives in the loop too, making sure family members can visit and stay connected throughout their loved one's stay.
“It's worth noting the visiting pod has steep access that might be tricky for some visitors, though there are ways around this.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
