Dementia Care Home

Delves Court Care Home

2 Walstead Road, Walsall, West Midlands, WS5 4NZ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”50%

of reviewers answered yes

Good to know

  • Registered beds64
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-04-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership55
  • Resident happiness50
Section 02

What inspectors found

Inspected 2023-04-25

  • Is this home safe?

    Not yet rated
    The April 2023 inspection rated the home as Requires Improvement overall, but the individual domain ratings from that inspection are recorded as not yet rated in the available data. The February 2025 assessment gave a rating of Good for Safe, but the detailed findings behind that rating were not available for this analysis. The home is registered for 64 beds and specialises in dementia care, nursing care, and care for adults of all ages. No specific information about falls management, medicines handling, infection control, or night staffing ratios could be verified from the published material.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The February 2025 assessment rated Effective as Good, but the detailed inspection narrative was not available for this analysis. No specific evidence about care plan quality, dementia training content, GP access arrangements, or food quality could be verified. The home is registered to provide nursing care as well as personal care, which implies a clinical oversight structure is in place, but the inspection evidence to confirm how well this functions was not accessible.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The February 2025 assessment rated Caring as Good, but no specific observations about staff warmth, dignity in practice, or resident experience were available in the published material reviewed here. Staff warmth is the strongest driver of positive family reviews in our dataset, mentioned in 57.3% of positive Google reviews across 5,409 UK care homes. Without the full inspection narrative, it is not possible to confirm whether inspectors directly observed warm and unhurried care or whether the rating reflects compliance with standards more broadly.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The February 2025 assessment rated Responsive as Good. No specific detail about activity programmes, one-to-one engagement, or how individual preferences are accommodated was available in the published material. The home's dementia specialism registration suggests it is expected to offer tailored provision, but the inspection evidence to confirm this was not accessible for this analysis.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The February 2025 assessment rated Well-led as Good, an improvement on the Requires Improvement rating from April 2023. The home has a named registered manager (Ms Elaine Christine Banks) and a nominated individual (Mrs Nicola Jane Barnes), indicating a defined leadership structure. No specific detail about management culture, staff empowerment, complaint handling, or governance processes was available in the published material reviewed here.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team supports residents living with dementia as well as younger adults who need residential care. They offer both permanent placements and shorter respite stays. The home accepts residents with different stages of dementia. Families should discuss specific care approaches and staff training during their visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Delves Court Care Home carries a current overall rating of Requires Improvement, based on an inspection from April 2023, though a more recent assessment in February 2025 has rated all five domains as Good. Because the detailed report for that 2025 assessment was not available for this analysis, scores reflect the limited evidence we could verify and should be treated with caution.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Delves Court Care Home in Walsall holds a current overall rating of Requires Improvement, awarded at an inspection in April 2023. However, a more recent assessment carried out in February 2025 and published in March 2025 rated all five domains as Good, representing a significant improvement from the previous position. Because the full narrative report for that 2025 assessment was not available at the time of writing, this Family View cannot verify the specific evidence behind those improved ratings. The main uncertainty here is the gap between what the rating says and what we can confirm. A Good rating across all domains in 2025 is encouraging, but you should visit in person, ask to see the current staffing rotas, and request a copy of the most recent inspection report direct from the home. Pay particular attention to night staffing numbers for 64 beds, the volume of agency staff used, and how staff respond to residents living with dementia in communal areas. All of the evidence checklist items above remain unverified and should be explored directly with the manager.

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In Their Own Words

How Delves Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Delves Court Care Home says about itself

Respite and specialist dementia care in Walsall with mixed feedback

Dedicated nursing home Support in Walsall

Delves Court Care Home in Walsall provides residential care with a focus on dementia support. The home cares for adults both under and over 65, offering respite stays alongside longer-term placements. Families considering this home should visit and ask detailed questions about care standards and staffing.

Care & specialisms

Who they care for

    The team supports residents living with dementia as well as younger adults who need residential care. They offer both permanent placements and shorter respite stays.

    How they describe their dementia care

    The home accepts residents with different stages of dementia. Families should discuss specific care approaches and staff training during their visit.

    “Take time to visit and speak with current residents' families if possible.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

    The Clock That Knows What Day It Is

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