Douglas Bank Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Physical disabilities, Sensory impairment
- Last inspected2023-07-15
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families have found staff who take time to help new residents settle in, showing patience during the transition period. There are organised activities where relatives can join in, and several people have noticed their loved ones participating more socially after moving in.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare60
- Management & leadership45
- Resident happiness55
What inspectors found
Inspected 2023-07-15
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2024 assessment. This domain covers training, care planning, healthcare access, nutrition, and how well the home meets the needs of people with conditions such as dementia. No specific findings are available in the published report text. A Good rating indicates inspectors were broadly satisfied, but no quotes, observations, or records are cited.Is this home caring?
The Caring domain was rated Good at the March 2024 assessment. This domain measures how staff treat the people in their care, including warmth, dignity, privacy, and respect for independence. No inspector observations, resident accounts, or family testimony are available in the published report text. The Good rating indicates inspectors did not identify concerns in this area, but no specific evidence is documented.Is the home responsive?
The Responsive domain was rated Good at the March 2024 assessment. This domain covers how well the home adapts to individual needs, including activities, engagement, end-of-life care, and handling complaints. No specific findings about activity provision, individual engagement, or complaint records are available in the published report text.Is the home well-led?
The Well-led domain was rated Requires Improvement at the March 2024 assessment. This is the domain that declined from the previous Good rating and brought the overall rating down. The home is run by Tudor Bank Limited, with a registered manager and a nominated individual named in the registration record. No specific findings about what went wrong in leadership or governance are available in the published report text. The Requires Improvement rating indicates inspectors identified shortfalls that needed to be addressed.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for people with sensory impairments, physical disabilities and eating disorders. They care for both younger adults under 65 and older residents. The nursing team has experience supporting people with dementia, including those who may have additional physical health needs or sensory impairments. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Douglas Bank Nursing Home scores 62 out of 100, reflecting a home where most day-to-day care domains were rated Good at the latest assessment but leadership and governance fell short, pulling the overall rating to Requires Improvement. The absence of domain-level detail in the published inspection text means many areas cannot be independently verified, so this score carries significant uncertainty.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Some families have found staff who take time to help new residents settle in, showing patience during the transition period. There are organised activities where relatives can join in, and several people have noticed their loved ones participating more socially after moving in.
What inspectors have recorded
Experiences with care quality have been mixed. While some families speak warmly about individual staff members who've shown real kindness and attention to their relatives' needs, others have raised concerns about safety and communication that the home will need to address.
How it sits against good practice
If you're considering Douglas Bank, it's worth visiting to discuss their approach to the specific care your loved one needs.
Worth a visit
Douglas Bank Nursing Home was assessed in March 2024 and rated Requires Improvement overall, a decline from its previous Good rating. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good, suggesting that day-to-day care, staff conduct, and health management broadly met the standard. The Well-led domain was rated Requires Improvement, indicating that leadership and governance did not meet the required standard at the time of the assessment. The main uncertainty for any family considering this home is that the published inspection summary contains very little specific detail. There are no inspector observations, no resident or family quotes, and no domain-specific findings available in the text provided, which means it is not possible to verify what is actually happening in practice on the unit. Before visiting, prepare specific questions about night staffing ratios, agency staff use, how incidents are reviewed, and what governance improvements have been made since the March 2024 inspection. Ask the manager what has changed in Well-led since the inspection and request evidence of that improvement.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Douglas Bank Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Douglas Bank Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Nursing care for complex needs including dementia and physical disabilities
Compassionate Care in Wigan at Douglas Bank Nursing Home
When someone needs specialist nursing support for conditions like dementia, physical disabilities or sensory impairments, finding the right environment matters. Douglas Bank Nursing Home in Wigan provides round-the-clock nursing care for adults with complex health needs. The home supports residents under and over 65, including those with eating disorders.
Who they care for
The home provides specialist support for people with sensory impairments, physical disabilities and eating disorders. They care for both younger adults under 65 and older residents.
The nursing team has experience supporting people with dementia, including those who may have additional physical health needs or sensory impairments.
“If you're considering Douglas Bank, it's worth visiting to discuss their approach to the specific care your loved one needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Douglas Bank Nursing Home scores 62 out of 100, reflecting a home where most day-to-day care domains were rated Good at the latest assessment but leadership and governance fell short, pulling the overall rating to Requires Improvement. The absence of domain-level detail in the published inspection text means many areas cannot be independently verified, so this score carries significant uncertainty.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Some families have found staff who take time to help new residents settle in, showing patience during the transition period. There are organised activities where relatives can join in, and several people have noticed their loved ones participating more socially after moving in.
What inspectors have recorded
Experiences with care quality have been mixed. While some families speak warmly about individual staff members who've shown real kindness and attention to their relatives' needs, others have raised concerns about safety and communication that the home will need to address.
How it sits against good practice
If you're considering Douglas Bank, it's worth visiting to discuss their approach to the specific care your loved one needs.
Worth a visit
Douglas Bank Nursing Home was assessed in March 2024 and rated Requires Improvement overall, a decline from its previous Good rating. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good, suggesting that day-to-day care, staff conduct, and health management broadly met the standard. The Well-led domain was rated Requires Improvement, indicating that leadership and governance did not meet the required standard at the time of the assessment. The main uncertainty for any family considering this home is that the published inspection summary contains very little specific detail. There are no inspector observations, no resident or family quotes, and no domain-specific findings available in the text provided, which means it is not possible to verify what is actually happening in practice on the unit. Before visiting, prepare specific questions about night staffing ratios, agency staff use, how incidents are reviewed, and what governance improvements have been made since the March 2024 inspection. Ask the manager what has changed in Well-led since the inspection and request evidence of that improvement.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Douglas Bank Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Douglas Bank Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Nursing care for complex needs including dementia and physical disabilities
Compassionate Care in Wigan at Douglas Bank Nursing Home
When someone needs specialist nursing support for conditions like dementia, physical disabilities or sensory impairments, finding the right environment matters. Douglas Bank Nursing Home in Wigan provides round-the-clock nursing care for adults with complex health needs. The home supports residents under and over 65, including those with eating disorders.
Who they care for
The home provides specialist support for people with sensory impairments, physical disabilities and eating disorders. They care for both younger adults under 65 and older residents.
The nursing team has experience supporting people with dementia, including those who may have additional physical health needs or sensory impairments.
Management & ethos
Experiences with care quality have been mixed. While some families speak warmly about individual staff members who've shown real kindness and attention to their relatives' needs, others have raised concerns about safety and communication that the home will need to address.
“If you're considering Douglas Bank, it's worth visiting to discuss their approach to the specific care your loved one needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
