Downsview Care Centre
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds51
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2023-03-16
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2023-03-16
Is this home safe?
Is the care effective?
The Effective domain was rated Good. This covers training, care planning, nutrition, and access to healthcare including GPs and specialist services. The home lists dementia as one of its specialisms, so you would expect to see dementia-specific training and care planning in place. No specific detail about training content, care plan examples, or GP access arrangements is available in the published summary.Is this home caring?
The Caring domain was rated Good. Inspectors were satisfied with how staff treat the people who live at Downs View Care Centre. This domain covers staff warmth, dignity, respect, and how well the home supports independence. No direct quotes from residents or relatives, and no specific inspector observations about day-to-day interactions, are available in the published summary.Is the home responsive?
The Responsive domain was rated Good. This covers how well the home tailors care to individual needs, its activities programme, complaint handling, and end-of-life care planning. The home supports people with a range of needs including dementia, mental health conditions, and physical disabilities, which requires a genuinely personalised approach. No specific detail about activity types, individual engagement, or complaint outcomes is available in the published summary.Is the home well-led?
The Well-led domain was rated Good. This covers governance, management culture, accountability, and whether the home learns from things that go wrong. The nominated individual, Mrs Tracy Ann Ferrier, is named in the registration record, indicating clear personal accountability at senior level. Achieving a full Good rating after a previous Requires Improvement suggests the leadership team has made and sustained genuine changes. No detail about the manager's tenure, staff culture, or specific governance arrangements is available in the published summary.
Source: CQC inspection report →
What the evidence base says
The team at Downs View supports residents with dementia, mental health conditions and physical disabilities. They provide care for adults both under and over 65, adapting their approach to meet individual needs. The home welcomes people living with dementia as part of their wider care provision. Their team works to create a supportive environment for residents with memory-related conditions. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Downs View Care Centre scores 72 out of 100, reflecting a genuine and encouraging improvement from its previous Requires Improvement rating to a full Good across all five domains. However, the published inspection report contains very limited specific detail, so many scores are based on the confirmed ratings rather than direct inspector observations or resident testimony.
Homes in South West typically score 68–82.Worth a visit
Downs View Care Centre, in Badbury near Swindon, was rated Good across all five domains at its inspection on 1 March 2023. This is a significant step forward from a previous Requires Improvement rating, and the July 2023 monitoring review found no reason to change that outcome. The home cares for up to 51 people, including those living with dementia, mental health conditions, and physical disabilities, across a mixed-age group. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no direct quotes from residents or families, no inspector observations about daily life, and no specifics about staffing ratios, food, activities, or the physical environment. A Good rating is genuinely meaningful, particularly given the improvement from the previous inspection, but it tells you the floor rather than the ceiling. When you visit, ask to see last week's actual staffing rota (not the template), ask how many staff are on overnight for the dementia unit, and spend time watching how staff interact with residents in corridors and communal spaces rather than relying solely on a manager-led tour.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Downsview Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How Downsview Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Beautiful gardens and caring staff create a peaceful setting
Downs View Care Centre – Your Trusted residential home
Set in lovely grounds with views across the countryside, Downs View Care Centre in Swindon provides residential care for people with a range of needs. The home welcomes adults of all ages, including those living with dementia, mental health conditions and physical disabilities. Families describe the setting as particularly appealing, with gardens that residents can enjoy throughout the year.
Who they care for
The team at Downs View supports residents with dementia, mental health conditions and physical disabilities. They provide care for adults both under and over 65, adapting their approach to meet individual needs.
The home welcomes people living with dementia as part of their wider care provision. Their team works to create a supportive environment for residents with memory-related conditions.
“If you're considering Downs View for someone you love, arranging a visit will give you a real feel for the home and its peaceful surroundings.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Downs View Care Centre scores 72 out of 100, reflecting a genuine and encouraging improvement from its previous Requires Improvement rating to a full Good across all five domains. However, the published inspection report contains very limited specific detail, so many scores are based on the confirmed ratings rather than direct inspector observations or resident testimony.
Homes in South West typically score 68–82.Worth a visit
Downs View Care Centre, in Badbury near Swindon, was rated Good across all five domains at its inspection on 1 March 2023. This is a significant step forward from a previous Requires Improvement rating, and the July 2023 monitoring review found no reason to change that outcome. The home cares for up to 51 people, including those living with dementia, mental health conditions, and physical disabilities, across a mixed-age group. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no direct quotes from residents or families, no inspector observations about daily life, and no specifics about staffing ratios, food, activities, or the physical environment. A Good rating is genuinely meaningful, particularly given the improvement from the previous inspection, but it tells you the floor rather than the ceiling. When you visit, ask to see last week's actual staffing rota (not the template), ask how many staff are on overnight for the dementia unit, and spend time watching how staff interact with residents in corridors and communal spaces rather than relying solely on a manager-led tour.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Downsview Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How Downsview Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Beautiful gardens and caring staff create a peaceful setting
Downs View Care Centre – Your Trusted residential home
Set in lovely grounds with views across the countryside, Downs View Care Centre in Swindon provides residential care for people with a range of needs. The home welcomes adults of all ages, including those living with dementia, mental health conditions and physical disabilities. Families describe the setting as particularly appealing, with gardens that residents can enjoy throughout the year.
Who they care for
The team at Downs View supports residents with dementia, mental health conditions and physical disabilities. They provide care for adults both under and over 65, adapting their approach to meet individual needs.
The home welcomes people living with dementia as part of their wider care provision. Their team works to create a supportive environment for residents with memory-related conditions.
“If you're considering Downs View for someone you love, arranging a visit will give you a real feel for the home and its peaceful surroundings.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
