Elmbank
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds35
- SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities, Physical disabilities
- Last inspected2019-01-03
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe seeing their relatives looking well cared for — cleaner, better dressed, and more settled than before moving in. Staff take time to understand each person's individual needs and preferences, whether that's arranging community visits or helping someone make an anniversary phone call.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2019-01-03
Is this home safe?
Is the care effective?
Elmbank Care Home was rated Good for Effective at its November 2018 inspection. This domain covers staff training and competence, care planning, nutrition and hydration, healthcare access including GP involvement, and how well the home uses assessments to guide care. No specific findings are recorded in the published summary. The home lists dementia as a specialism, which implies a commitment to relevant training, but no detail about training content or frequency is available.Is this home caring?
Elmbank Care Home was rated Good for Caring at its November 2018 inspection. This domain covers staff warmth, dignity and respect, and how well staff support residents to maintain independence and make choices. No specific inspector observations, resident quotes, or relative testimony are available in the published summary. Staff warmth and compassion are the dimensions families care most about, making the absence of specific recorded detail a genuine gap.Is the home responsive?
Elmbank Care Home was rated Good for Responsive at its November 2018 inspection. This domain covers whether the home provides activities and engagement that are tailored to individuals, whether it responds to complaints, and whether end-of-life care is planned and compassionate. No specific findings about the activities programme, individual engagement, or end-of-life practice are available in the published summary.Is the home well-led?
Elmbank Care Home was rated Good for Well-led at its November 2018 inspection. The registered manager at the time of inspection was Ms Susan Margaret Erwin, with Mr Huw James recorded as the nominated individual. This domain covers whether leadership is visible and supportive, whether the home has effective governance, and whether staff feel able to raise concerns. No detail about management culture, staff feedback mechanisms, or governance processes is available beyond the rating and the named individuals.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for people living with dementia, learning disabilities and physical disabilities, caring for adults over 65. For those living with dementia, the team focuses on maintaining each person's sense of identity and independence. Families note how staff adapt their approach to match individual needs rather than following a one-size-fits-all routine. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elmbank Care Home was rated Good across all five inspection domains, which is a positive baseline. However, the inspection took place in November 2018, making the findings over six years old, so the score reflects that positive rating with significant uncertainty about current practice.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe seeing their relatives looking well cared for — cleaner, better dressed, and more settled than before moving in. Staff take time to understand each person's individual needs and preferences, whether that's arranging community visits or helping someone make an anniversary phone call.
What inspectors have recorded
What stands out is how the team keeps families informed and involved. Regular updates, honest conversations about care decisions, and genuine inclusion in planning all help families feel connected to their loved one's daily life. Even during pandemic restrictions, communication remained a priority.
How it sits against good practice
With some families choosing Elmbank for nearly a decade of care, there's clearly something special about the relationships built here.
Worth a visit
Elmbank Care Home, at 35 Robinson Road, Nottingham, was rated Good across all five inspection domains at its last inspection in November 2018. That is the strongest possible routine rating and, at the time, indicated a home where people were safe, staff were considered effective and caring, and leadership was judged to be functioning well. The home specialises in dementia, nursing care, and support for people with learning and physical disabilities, covering a broad range of needs across its 35 beds. The single most important thing to know before visiting is that this inspection is now over six years old. A great deal can change in that time: managers move on, staffing teams change, and the physical environment evolves. The inspection findings from 2018 are a starting point, not a current guarantee. When you visit, ask to speak to the current registered manager about what has changed since 2018, request to see the most recent staff training records, and ask specifically about night staffing ratios on the dementia unit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elmbank measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elmbank describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find years of consistent, personal care
Dedicated nursing home Support in Nottingham
When families talk about Elmbank Care Home in Nottingham, they often mention how staff remember the little things that matter. Some have watched their loved ones receive care here for eight years or more, seeing the same familiar faces providing support through changing needs. This continuity brings its own kind of comfort during difficult times.
Who they care for
The home provides specialist support for people living with dementia, learning disabilities and physical disabilities, caring for adults over 65.
For those living with dementia, the team focuses on maintaining each person's sense of identity and independence. Families note how staff adapt their approach to match individual needs rather than following a one-size-fits-all routine.
“With some families choosing Elmbank for nearly a decade of care, there's clearly something special about the relationships built here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elmbank Care Home was rated Good across all five inspection domains, which is a positive baseline. However, the inspection took place in November 2018, making the findings over six years old, so the score reflects that positive rating with significant uncertainty about current practice.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe seeing their relatives looking well cared for — cleaner, better dressed, and more settled than before moving in. Staff take time to understand each person's individual needs and preferences, whether that's arranging community visits or helping someone make an anniversary phone call.
What inspectors have recorded
What stands out is how the team keeps families informed and involved. Regular updates, honest conversations about care decisions, and genuine inclusion in planning all help families feel connected to their loved one's daily life. Even during pandemic restrictions, communication remained a priority.
How it sits against good practice
With some families choosing Elmbank for nearly a decade of care, there's clearly something special about the relationships built here.
Worth a visit
Elmbank Care Home, at 35 Robinson Road, Nottingham, was rated Good across all five inspection domains at its last inspection in November 2018. That is the strongest possible routine rating and, at the time, indicated a home where people were safe, staff were considered effective and caring, and leadership was judged to be functioning well. The home specialises in dementia, nursing care, and support for people with learning and physical disabilities, covering a broad range of needs across its 35 beds. The single most important thing to know before visiting is that this inspection is now over six years old. A great deal can change in that time: managers move on, staffing teams change, and the physical environment evolves. The inspection findings from 2018 are a starting point, not a current guarantee. When you visit, ask to speak to the current registered manager about what has changed since 2018, request to see the most recent staff training records, and ask specifically about night staffing ratios on the dementia unit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elmbank measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elmbank describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find years of consistent, personal care
Dedicated nursing home Support in Nottingham
When families talk about Elmbank Care Home in Nottingham, they often mention how staff remember the little things that matter. Some have watched their loved ones receive care here for eight years or more, seeing the same familiar faces providing support through changing needs. This continuity brings its own kind of comfort during difficult times.
Who they care for
The home provides specialist support for people living with dementia, learning disabilities and physical disabilities, caring for adults over 65.
For those living with dementia, the team focuses on maintaining each person's sense of identity and independence. Families note how staff adapt their approach to match individual needs rather than following a one-size-fits-all routine.
Management & ethos
What stands out is how the team keeps families informed and involved. Regular updates, honest conversations about care decisions, and genuine inclusion in planning all help families feel connected to their loved one's daily life. Even during pandemic restrictions, communication remained a priority.
“With some families choosing Elmbank for nearly a decade of care, there's clearly something special about the relationships built here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
