Four Ways care home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds47
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2021-07-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about seeing their relatives engaged in activities that keep them involved and connected. They describe how the structured daily programmes help maintain a sense of purpose, particularly for those who might otherwise withdraw into themselves.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2021-07-20
Is this home safe?
Is the care effective?
Fourways received a Good rating for Effective at its June 2021 inspection. This domain covers whether staff have the right training, whether care plans are detailed and up to date, whether residents' health needs are met, and whether food and nutrition are managed well. The published report does not include specific observations in any of these areas. Dementia is listed as a home specialism, which means the inspection would have considered whether dementia-specific training and practices were in place, but no detail on training content or frequency is recorded.Is this home caring?
Fourways received a Good rating for Caring at its June 2021 inspection. This domain assesses whether staff treat residents with kindness, dignity, and respect, whether people are given independence where possible, and whether emotional wellbeing is supported. The published report contains no direct observations of staff interactions, no resident quotes, and no relative feedback. The Good rating tells us inspectors were satisfied overall, but it does not tell us what they saw or heard to reach that conclusion.Is the home responsive?
Fourways received a Good rating for Responsive at its June 2021 inspection. This domain covers whether activities are meaningful and varied, whether the home responds to individual preferences and complaints, and whether end-of-life care is planned and delivered well. The published report does not include any detail about the activities programme, how one-to-one engagement is provided for residents who cannot join group sessions, or how the home handles end-of-life planning. The home cares for people with dementia, physical disabilities, sensory impairment, and mental health conditions, which means responsiveness to very different individual needs is particularly important.Is the home well-led?
Fourways received a Good rating for Well-led at its June 2021 inspection, having previously been rated Requires Improvement. The home has a named registered manager, Mrs Louise Spann, and a nominated individual, Mr Ed Russell, with the provider being WCS Care Group Limited. The shift from Requires Improvement to Good across all domains, including leadership, suggests meaningful governance improvements were made between inspections. A monitoring review in July 2023 found no new concerns. The published text does not record how long the current manager has been in post, whether staff feel supported to raise concerns, or how the home involves families in decisions about care.
Source: CQC inspection report →
What the evidence base says
The home supports residents with various needs including dementia, mental health conditions, physical disabilities and sensory impairments. They care for adults both under and over 65. Staff show understanding of the specific challenges that come with dementia, managing difficult behaviours with consistency. Families describe seeing their relatives with dementia settling into routines that work for them. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Fourways scores 72 out of 100, reflecting a genuine and encouraging improvement from its previous Requires Improvement rating to Good across all five domains. The score sits in the positive-but-general range because the published inspection text contains very limited specific observations, direct quotes, or detailed evidence to confirm what Good looks like day to day in this home.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about seeing their relatives engaged in activities that keep them involved and connected. They describe how the structured daily programmes help maintain a sense of purpose, particularly for those who might otherwise withdraw into themselves.
What inspectors have recorded
What stands out in family feedback is how quickly staff respond when residents need help. Whether it's a call bell or an alarm, families report that assistance arrives promptly. This responsiveness appears consistent across different care needs.
How it sits against good practice
For many families, the move to Fourways has meant watching their loved ones transition from struggling at home to finding stability in a supported environment.
Worth a visit
Fourways, on Mason Avenue in Leamington Spa, was rated Good across all five domains at its last inspection in June 2021, an encouraging improvement from its previous Requires Improvement rating. The home is registered for 47 beds and cares for people over and under 65, including those living with dementia, mental health conditions, physical disabilities, and sensory impairment. It is run by WCS Care Group Limited, with a named registered manager in post. A subsequent monitoring review in July 2023 found no evidence of deterioration since the full inspection. The honest caution here is that the published inspection text is very thin. There are no direct observations of staff interactions, no resident or relative quotes, and no specific detail about staffing ratios, night cover, activities, food, or the dementia environment. A Good rating tells you the home met the standard at that point in time, but it is now several years since the full inspection and a great deal can change. Before deciding, visit in person at a time that includes a mealtime or activity session, ask to see the staffing rota for a recent week including nights, and ask directly about agency use and care plan review frequency.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Four Ways care home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Four Ways care home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where quick responses and daily activities help residents feel settled
Dedicated residential home Support in Leamington Spa
When families describe how their loved ones have settled into Fourways in Leamington Spa, they often mention the little things that matter most. The way staff appear quickly when needed. How residents stay busy with activities throughout the day. It's these everyday moments that seem to help people adjust to their new surroundings.
Who they care for
The home supports residents with various needs including dementia, mental health conditions, physical disabilities and sensory impairments. They care for adults both under and over 65.
Staff show understanding of the specific challenges that come with dementia, managing difficult behaviours with consistency. Families describe seeing their relatives with dementia settling into routines that work for them.
“For many families, the move to Fourways has meant watching their loved ones transition from struggling at home to finding stability in a supported environment.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Fourways scores 72 out of 100, reflecting a genuine and encouraging improvement from its previous Requires Improvement rating to Good across all five domains. The score sits in the positive-but-general range because the published inspection text contains very limited specific observations, direct quotes, or detailed evidence to confirm what Good looks like day to day in this home.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about seeing their relatives engaged in activities that keep them involved and connected. They describe how the structured daily programmes help maintain a sense of purpose, particularly for those who might otherwise withdraw into themselves.
What inspectors have recorded
What stands out in family feedback is how quickly staff respond when residents need help. Whether it's a call bell or an alarm, families report that assistance arrives promptly. This responsiveness appears consistent across different care needs.
How it sits against good practice
For many families, the move to Fourways has meant watching their loved ones transition from struggling at home to finding stability in a supported environment.
Worth a visit
Fourways, on Mason Avenue in Leamington Spa, was rated Good across all five domains at its last inspection in June 2021, an encouraging improvement from its previous Requires Improvement rating. The home is registered for 47 beds and cares for people over and under 65, including those living with dementia, mental health conditions, physical disabilities, and sensory impairment. It is run by WCS Care Group Limited, with a named registered manager in post. A subsequent monitoring review in July 2023 found no evidence of deterioration since the full inspection. The honest caution here is that the published inspection text is very thin. There are no direct observations of staff interactions, no resident or relative quotes, and no specific detail about staffing ratios, night cover, activities, food, or the dementia environment. A Good rating tells you the home met the standard at that point in time, but it is now several years since the full inspection and a great deal can change. Before deciding, visit in person at a time that includes a mealtime or activity session, ask to see the staffing rota for a recent week including nights, and ask directly about agency use and care plan review frequency.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Four Ways care home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Four Ways care home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where quick responses and daily activities help residents feel settled
Dedicated residential home Support in Leamington Spa
When families describe how their loved ones have settled into Fourways in Leamington Spa, they often mention the little things that matter most. The way staff appear quickly when needed. How residents stay busy with activities throughout the day. It's these everyday moments that seem to help people adjust to their new surroundings.
Who they care for
The home supports residents with various needs including dementia, mental health conditions, physical disabilities and sensory impairments. They care for adults both under and over 65.
Staff show understanding of the specific challenges that come with dementia, managing difficult behaviours with consistency. Families describe seeing their relatives with dementia settling into routines that work for them.
Management & ethos
What stands out in family feedback is how quickly staff respond when residents need help. Whether it's a call bell or an alarm, families report that assistance arrives promptly. This responsiveness appears consistent across different care needs.
The home & environment
The communal areas stay clean and tidy, with spaces like the café and hairdressing facilities giving residents places to socialise and maintain their routines. These touches of normal life seem to matter to both residents and their visitors.
“For many families, the move to Fourways has meant watching their loved ones transition from struggling at home to finding stability in a supported environment.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
