Dementia Care Home

Gilwood Lodge Care Home

Clifton Drive, Blackpool, Lancashire, FY4 1NP

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds47
  • SpecialismsDementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-06-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe staff who take time to chat during visits and show genuine warmth towards both residents and their loved ones. Several people have noticed how their relatives have settled into life at the home, even those who initially found the transition challenging.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership74
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-06-17

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2023 inspection. This represents an improvement from a previous Requires Improvement rating, meaning concerns identified earlier were sufficiently addressed. The published summary does not include specific detail about staffing numbers, falls management, medicines handling, or infection control practices. No serious concerns were recorded.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the May 2023 inspection. This domain typically covers training, care planning, healthcare access, and nutrition. The home specialises in dementia, mental health conditions, physical disabilities, and sensory impairment, which suggests staff are expected to hold relevant knowledge across these areas. The published text does not include specific detail about dementia training content, GP access arrangements, or how mealtimes work.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2023 inspection. This domain covers staff warmth, dignity, respect, and whether residents retain independence. The published summary does not include direct observations of staff interactions, preferred name use, or how staff respond when a resident is distressed. No concerns were identified.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the May 2023 inspection. This domain covers activities, individualised engagement, and how well the home responds to changing needs, including end-of-life care. The published text does not include any specific examples of activities on offer, one-to-one engagement for residents who cannot join groups, or how the home approaches end-of-life planning.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the May 2023 inspection, up from a previous Requires Improvement rating. The home has a named registered manager (Mrs Michelle Dicks) and a nominated individual (Mrs Lynn Patricia Fearn). The improvement from the previous rating suggests that governance and accountability systems were strengthened between inspections. No specific detail about management culture, staff empowerment, or how the home handles complaints is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes residents living with dementia, sensory impairments, mental health conditions and physical disabilities. Staff work with each person's specific needs to help them feel settled and supported. For residents living with dementia, the team focuses on creating a calm, familiar environment. Staff understand how to support people through the confusion and anxiety that dementia can bring. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Gilwood Lodge has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. The published inspection text provides limited specific detail beyond domain ratings, so scores reflect confirmed Good ratings rather than rich observational evidence.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe staff who take time to chat during visits and show genuine warmth towards both residents and their loved ones. Several people have noticed how their relatives have settled into life at the home, even those who initially found the transition challenging.

Lens 02

What inspectors have recorded

The team keeps families in the loop about their loved one's wellbeing, with regular updates that relatives appreciate. Management makes themselves available when families need to talk, creating a sense of partnership during the care journey.

Lens 03

How it sits against good practice

If you're considering Gilwood Lodge for someone you love, arranging a visit will give you the clearest picture of daily life there.

DCC Recommendation

Worth a visit

Gilwood Lodge in Blackpool was rated Good at its most recent inspection in May 2023, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. Importantly, this is an improvement from a previous rating of Requires Improvement, which tells you that problems were identified, acted on, and resolved before the inspection team returned. The home has 47 beds and specialises in dementia, mental health conditions, physical disabilities, and sensory impairment. It is run by Qualia Care Limited with Mrs Michelle Dicks as registered manager. The main limitation for families reading this report is that the published inspection text contains very little specific observational detail. You know the outcome ratings but not what the inspectors actually saw, heard, or read during their visit. Before making a decision, visit in person and ask the manager to describe what changed between the Requires Improvement and Good ratings. Ask specifically about night staffing numbers, how often your parent's care plan would be reviewed, and what one-to-one activity or engagement looks like for someone who cannot join group sessions.

The three questions to ask when you visit

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In Their Own Words

How Gilwood Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Gilwood Lodge Care Home says about itself

Staff who understand the journey families are on

Dedicated nursing home Support in Blackpool

When families visit Gilwood Lodge in Blackpool, they often mention how approachable the staff feel during what can be overwhelming times. This care home on the North West coast supports residents with sensory impairments, dementia, mental health conditions and physical disabilities. The management team maintains an open-door approach that many relatives find reassuring.

Care & specialisms

Who they care for

    The home welcomes residents living with dementia, sensory impairments, mental health conditions and physical disabilities. Staff work with each person's specific needs to help them feel settled and supported.

    How they describe their dementia care

    For residents living with dementia, the team focuses on creating a calm, familiar environment. Staff understand how to support people through the confusion and anxiety that dementia can bring.

    “If you're considering Gilwood Lodge for someone you love, arranging a visit will give you the clearest picture of daily life there.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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