Dementia Care Home

Kimberley Grace Care Home

15-17 Grosvenor Road, Westcliff On Sea, Essex, SS0 8EP

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds17
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2021-12-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-12-24

  • Is this home safe?

    Good
    The safe domain was rated Good at the November 2021 inspection. This represents an improvement from the previous inspection, when the home was rated Requires Improvement overall. The published report does not include specific detail about what inspectors observed in relation to safety, staffing levels, medicines management, or falls prevention. The registered manager was in post at the time of inspection.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the November 2021 inspection. No specific detail is provided in the published text about training, care plan content, healthcare access, or how the home supports people with dementia day to day. The home is registered to provide dementia care, but the inspection report does not describe what that means in practice here.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the November 2021 inspection. The published report contains no inspector observations about staff interactions, no resident quotes, and no family testimony about how staff treat the people who live here. The Good rating was awarded, but the basis for it is not visible in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the November 2021 inspection. The published text does not describe what activities are available, how the home meets individual preferences, or how end-of-life care is planned. The home is registered for dementia care, but there is no description of how it responds to the specific and changing needs of people living with dementia.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the November 2021 inspection, contributing to the home's overall improvement from Requires Improvement. A named registered manager, Miss Elizabeth Ann Hay, was recorded as being in post. The published report does not describe management visibility, staff culture, how the home handles complaints, or how governance systems work in practice.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for younger adults under 65 as well as older residents, which can create a more varied community. They have experience supporting people at different stages of dementia. The team at Kimberley Grace has experience caring for residents with various forms of dementia. They provide specialised support for people living with these conditions as part of their residential care service. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

The home achieved a Good rating across all five domains at its last inspection, improving from Requires Improvement, which is an encouraging sign. However, the published inspection text provides very little specific detail, so most scores sit in the mid-range, reflecting a genuine positive picture with limited evidence to confirm it.

Homes in East typically score 68–82.
DCC Recommendation

Worth a visit

Kimberley Grace Care Home, a small 17-bed residential home in Westcliff-on-Sea, was rated Good across all five inspection domains at its last inspection in November 2021. That rating represented a meaningful improvement from the previous Requires Improvement rating, which is a positive signal that the home identified problems and addressed them. The home is registered to care for people with dementia as well as older and younger adults. The most important thing to understand before visiting is that the published inspection report provides almost no specific detail about day-to-day life in the home. There are no inspector observations about staff interactions, no resident or family quotes, and no description of care practices, food, activities, or the environment. The Good rating is real, but you cannot rely on this report alone to judge whether the home is right for your parent. Visit in person, ask the questions in the checklist below, and pay close attention to how staff talk to and about the people who live there.

The three questions to ask when you visit

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In Their Own Words

How Kimberley Grace Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kimberley Grace Care Home says about itself

Care home in Westcliff with dementia support for different age groups

Dedicated residential home Support in Westcliff On Sea

Kimberley Grace Care Home in Westcliff On Sea provides residential care for adults both under and over 65, with particular experience supporting people living with dementia. The home offers full-time residential care in the East area of Westcliff On Sea.

Care & specialisms

Who they care for

    The home cares for younger adults under 65 as well as older residents, which can create a more varied community. They have experience supporting people at different stages of dementia.

    How they describe their dementia care

    The team at Kimberley Grace has experience caring for residents with various forms of dementia. They provide specialised support for people living with these conditions as part of their residential care service.

    “If you're looking for residential care in the Westcliff area, visiting the home will help you get a feel for whether it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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