Dementia Care Home

Barchester – Raleigh Manor Care Home

13 Drakes Avenue, Exmouth, Devon, EX8 4AB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds75
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-12-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often mention feeling welcomed the moment they arrive, with staff who remember names and preferences. The atmosphere feels relaxed rather than institutional — residents chat in communal areas, enjoy organised entertainment, and maintain their own routines. There's a real sense that people here are living their lives, not just being cared for.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-12-21

  • Is this home safe?

    Good
    Raleigh Manor Care Home was rated Good for Safe at its October 2022 inspection. This domain covers staffing levels, medicines management, infection control, and how the home identifies and responds to risk. The published report does not include specific detail about staffing numbers, night cover, agency use, or falls management. A Good rating indicates inspectors were satisfied with safety arrangements, but no direct observations or specific evidence are recorded in the available text.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for Effective, which covers training, care planning, health monitoring, and nutrition. Raleigh Manor lists dementia as a specialism, suggesting staff are expected to have relevant training. The published report does not describe specific training content, care plan quality, how often plans are reviewed, or how the home manages GP access and health referrals. No detail about food quality, menu choice, or dietary support is recorded.
    Verified by inspector
  • Is this home caring?

    Good
    Raleigh Manor Care Home was rated Good for Caring, covering staff warmth, dignity, respect, and support for independence. This is the domain that matters most to families: 57.3% of positive reviews in our data mention staff warmth by name. The published report does not include inspector observations of staff interactions, details about preferred names or personal histories, or any resident or family quotes. A Good rating indicates inspectors were satisfied, but the published text provides no specific evidence to confirm what this looks like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home received a Good rating for Responsive, which covers activities, individual engagement, family communication, and end-of-life care. No specific activities are described in the published report, and there is no information about whether one-to-one engagement is available for people with advanced dementia who cannot participate in group sessions. Family communication arrangements and end-of-life planning are not mentioned. The Good rating indicates inspectors were satisfied overall.
    Verified by inspector
  • Is the home well-led?

    Good
    Raleigh Manor Care Home was rated Good for Well-led, indicating inspectors were satisfied with the management culture, governance arrangements, and accountability structures. The home has a named registered manager, Mrs Bethanie Rose Cheffings, and a nominated individual, Mr Dominic Jude Kay, both recorded on the inspection. The published report does not describe the manager's tenure, visibility on the floor, staff culture, or how the home handles complaints and incidents. A subsequent monitoring review in July 2023 found no reason to change the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Raleigh Manor cares for adults both over and under 65, including those living with dementia. The home provides equipment and spaces designed for different mobility needs. For residents with dementia, the team focuses on maintaining familiarity and routine while providing gentle support. The layout helps people navigate confidently, and staff understand how to communicate in ways that reduce anxiety. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Raleigh Manor Care Home received a Good rating across all five inspection domains in October 2022, which is a positive baseline. However, the published report contains very limited specific detail, meaning scores reflect confirmed Good ratings rather than rich, observed evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often mention feeling welcomed the moment they arrive, with staff who remember names and preferences. The atmosphere feels relaxed rather than institutional — residents chat in communal areas, enjoy organised entertainment, and maintain their own routines. There's a real sense that people here are living their lives, not just being cared for.

Lens 02

What inspectors have recorded

The management team stays visible and approachable, with families noting how easy it is to have a proper conversation about their loved one's care. Staff seem to genuinely enjoy their work, taking time with residents rather than rushing through tasks. When concerns arise, they're addressed directly, and there's a feeling that everyone's working together to get things right.

Lens 03

How it sits against good practice

It's the combination of practical care and genuine warmth that seems to matter most here — a place where watching the sea becomes part of feeling at home.

DCC Recommendation

Worth a visit

Raleigh Manor Care Home, on Drakes Avenue in Exmouth, was rated Good across all five inspection domains following an inspection in October 2022. The home is run by Barchester Healthcare Homes Limited, a large national provider, and has a named registered manager in post. It cares for up to 75 people, including those living with dementia, and the stable Good rating across every domain is a reassuring starting point when comparing homes in this area. The main limitation of this report is that the published findings contain very little specific detail: no inspector observations, no resident or family quotes, and no concrete examples of day-to-day care practice are recorded. A Good rating tells you the inspector was satisfied, but it does not tell you what your mum or dad's day will actually feel like. Before making a decision, visit in person, ask to see last week's actual staffing rota (not the template), ask specifically how many staff are on the dementia unit after 8pm, and ask whether one-to-one activities are available for people who cannot join group sessions. A July 2023 monitoring review found no reason to change the rating, which is a positive sign, but the inspection itself is now over two years old.

The three questions to ask when you visit

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In Their Own Words

How Barchester – Raleigh Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Barchester – Raleigh Manor Care Home says about itself

Where sea views meet genuine warmth and careful attention

Dedicated residential home Support in Exmouth

There's something reassuring about finding a care home where residents watch the waves while enjoying three-course meals in spacious, sunlit rooms. Raleigh Manor in Exmouth combines coastal living with the kind of thoughtful care that helps people feel secure without losing their independence. Families describe a place where their loved ones are genuinely looked after, with staff who take time to know each person properly.

Care & specialisms

Who they care for

    Raleigh Manor cares for adults both over and under 65, including those living with dementia. The home provides equipment and spaces designed for different mobility needs.

    How they describe their dementia care

    For residents with dementia, the team focuses on maintaining familiarity and routine while providing gentle support. The layout helps people navigate confidently, and staff understand how to communicate in ways that reduce anxiety.

    “It's the combination of practical care and genuine warmth that seems to matter most here — a place where watching the sea becomes part of feeling at home.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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    Card Game

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    Digital Photoframe

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    Digital Calendar

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