Springbank House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds41
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities
- Last inspected2018-07-11
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement55
- Food quality50
- Healthcare45
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2018-07-11
Is this home safe?
Is the care effective?
The official inspection rated Effective as Requires Improvement — the only domain not to achieve a Good rating. This is significant because Effective covers whether staff have the training they need, whether care plans are kept up to date and genuinely reflect your parent as a person, whether GP and healthcare access works well, and whether nutritional needs are met. The published inspection text does not include specific detail about what was found to be insufficient in this domain, which makes it harder to assess whether improvements have been made since March 2022.Is this home caring?
The official inspection rated Caring as Good. This domain covers how warmly staff treat your parent, whether dignity and privacy are respected, and whether people are supported to maintain their independence. The published inspection text does not include specific observations, quotes from residents or relatives, or descriptions of interactions that would allow a more detailed picture. A Good rating here is positive, but the absence of narrative detail means it cannot be verified against specific evidence.Is the home responsive?
The official inspection rated Responsive as Good. This domain covers whether your parent will have a meaningful life at Springbank House — activities, engagement, individual choice, and end-of-life planning. The published text does not include specific detail about what activities are offered, how they are tailored to individuals, or what end-of-life arrangements look like. The home cares for people across a wide range of needs, which means the responsiveness of care to individual circumstances is particularly important to explore.Is the home well-led?
The official inspection rated Well-led as Good. The home has a named Registered Manager (Mrs Claire Allen) and a Nominated Individual (Mrs Mandy Vernon) in place, and is run by Hill Care Limited. A defined leadership structure is a positive sign. However, the published inspection text does not include detail about manager visibility, staff culture, how concerns are handled, or what governance systems are in place — all of which matter for understanding whether leadership is genuinely effective day to day.
Source: CQC inspection report →
What the evidence base says
The team supports residents with dementia alongside those with learning disabilities and physical disabilities. They're equipped to care for both younger adults and those over 65, providing flexible support across different age groups. Dementia care is one of their key specialisms, with staff experienced in supporting residents through different stages of the condition. The home provides structured routines and familiar environments to help residents feel secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Springbank House scores in the mid-range, reflecting a broadly Good rating across most domains but held back by a Requires Improvement in Effective — the domain covering care plans, training, healthcare and food — where the inspection found gaps that directly affect your parent's day-to-day care.
Homes in East Midlands typically score 68–82.Worth a visit
Springbank House Care Home in Chesterfield was inspected in February 2022 and published its report in March 2022 — meaning this assessment is now over two years old, which is a significant limitation when making a decision today. The home is rated Good overall by the official inspection, with Good ratings in Safe, Caring, Responsive, and Well-led. It is run by Hill Care Limited and has a named Registered Manager in place. The home has 41 beds and lists dementia, learning disabilities, and physical disabilities among its specialisms, suggesting experience with complex needs. The important caveat is the Requires Improvement in Effective — the domain that covers whether staff have the right training, whether care plans genuinely reflect your parent as an individual, and whether healthcare and nutrition are well managed. The inspection report available provides very limited narrative detail, meaning it is not possible to tell you specifically what was found to be lacking or whether it has since been addressed. Before visiting, ask the manager directly: 'What did the Requires Improvement in Effective relate to, and what has changed since?' On your visit, pay particular attention to how staff interact with residents living with dementia, ask to see a sample care plan, and ask about dementia training completion rates.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Springbank House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Springbank House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and disability care in Chesterfield
Compassionate Care in Chesterfield at Springbank House Care Home
Springbank House Care Home in Chesterfield provides specialist support for people with dementia, learning disabilities and physical disabilities. The home welcomes both younger adults under 65 and older residents who need dedicated care. Located in the East Midlands, they offer tailored support for people with complex needs.
Who they care for
The team supports residents with dementia alongside those with learning disabilities and physical disabilities. They're equipped to care for both younger adults and those over 65, providing flexible support across different age groups.
Dementia care is one of their key specialisms, with staff experienced in supporting residents through different stages of the condition. The home provides structured routines and familiar environments to help residents feel secure.
“If you're looking for specialist care in Chesterfield, it's worth arranging a visit to see if Springbank House could be the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Springbank House scores in the mid-range, reflecting a broadly Good rating across most domains but held back by a Requires Improvement in Effective — the domain covering care plans, training, healthcare and food — where the inspection found gaps that directly affect your parent's day-to-day care.
Homes in East Midlands typically score 68–82.Worth a visit
Springbank House Care Home in Chesterfield was inspected in February 2022 and published its report in March 2022 — meaning this assessment is now over two years old, which is a significant limitation when making a decision today. The home is rated Good overall by the official inspection, with Good ratings in Safe, Caring, Responsive, and Well-led. It is run by Hill Care Limited and has a named Registered Manager in place. The home has 41 beds and lists dementia, learning disabilities, and physical disabilities among its specialisms, suggesting experience with complex needs. The important caveat is the Requires Improvement in Effective — the domain that covers whether staff have the right training, whether care plans genuinely reflect your parent as an individual, and whether healthcare and nutrition are well managed. The inspection report available provides very limited narrative detail, meaning it is not possible to tell you specifically what was found to be lacking or whether it has since been addressed. Before visiting, ask the manager directly: 'What did the Requires Improvement in Effective relate to, and what has changed since?' On your visit, pay particular attention to how staff interact with residents living with dementia, ask to see a sample care plan, and ask about dementia training completion rates.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Springbank House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Springbank House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and disability care in Chesterfield
Compassionate Care in Chesterfield at Springbank House Care Home
Springbank House Care Home in Chesterfield provides specialist support for people with dementia, learning disabilities and physical disabilities. The home welcomes both younger adults under 65 and older residents who need dedicated care. Located in the East Midlands, they offer tailored support for people with complex needs.
Who they care for
The team supports residents with dementia alongside those with learning disabilities and physical disabilities. They're equipped to care for both younger adults and those over 65, providing flexible support across different age groups.
Dementia care is one of their key specialisms, with staff experienced in supporting residents through different stages of the condition. The home provides structured routines and familiar environments to help residents feel secure.
“If you're looking for specialist care in Chesterfield, it's worth arranging a visit to see if Springbank House could be the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
