Dementia Care Home

Summon Bonum

56a St Marychurch Road, Torquay, Devon, TQ1 3JE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds9
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities
  • Last inspected2018-04-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership58
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-04-18

  • Is this home safe?

    Good
    The inspection rated this domain Good in March 2018. The home supports people with complex needs including dementia, mental health conditions, and physical disabilities across 9 beds. No specific detail about medicines management, falls logging, infection control, or staffing ratios is available from the published report text. A monitoring review in July 2023 found no evidence requiring reassessment of the Safe rating.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated this domain Good in March 2018. The home lists dementia as a specialism alongside learning disabilities, mental health, and physical disabilities — a broad range of needs for a 9-bed service. No detail about staff training content, care plan quality, GP access arrangements, or how the home supports nutrition and hydration is available from the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated this domain Good in March 2018. No inspector observations of staff interactions, no resident or family quotes, and no specific examples of how dignity and privacy are maintained are available in the published report text. The home's small size — 9 beds — could naturally support a more personal, unhurried atmosphere, but this cannot be confirmed from the inspection alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated this domain Good in March 2018. No detail about the activities programme, how the home tailors engagement to individuals with advanced dementia or physical disabilities, or how end-of-life wishes are planned and recorded is available from the published text. The breadth of conditions supported — dementia, learning disabilities, mental health — suggests a need for highly individualised approaches.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated this domain Good in March 2018. The home is run by Mrs J Whitney as a named individual provider. No detail about management visibility, staff empowerment, governance systems, or how the home handles complaints and feedback is available from the published report text. The July 2023 monitoring review found no evidence requiring reassessment.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here works with adults both under and over 65, supporting people with learning disabilities, physical disabilities and mental health conditions. They also provide specialist dementia care, bringing professional expertise to each person's unique situation. For residents living with dementia, the care team understands how memory loss affects daily life. They work to create familiar routines and gentle support that helps people feel secure and valued. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Summon Bonum holds a Good rating across all five domains, but the single inspection from March 2018 — now over seven years old — provides very limited specific detail, meaning scores reflect the rating grade rather than observed evidence of day-to-day life for your parent.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Summon Bonum at 56a St Marychurch Road, Torquay is a small, 9-bed home rated Good across all five inspection domains following an assessment in March 2018. The home supports a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities, and a July 2023 monitoring review found no evidence to change that Good rating. Its small size is a genuine potential strength — homes of this scale can offer a much more personal, family-like atmosphere than larger services. The significant uncertainty here is the age of the evidence. The only full inspection took place more than seven years ago, and the published report text contains almost no specific detail about day-to-day life — no staff observations, no resident or family quotes, no descriptions of activities, food, the environment, or dementia care practice. A Good rating from 2018 tells you the home met the standard then; it cannot tell you what your parent's daily experience would be today. When you visit, ask specifically: how many permanent staff are on duty on the dementia unit after 8pm, how often do you use agency staff, and can I see a sample care plan showing how you record individual preferences?

The three questions to ask when you visit

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In Their Own Words

How Summon Bonum describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Summon Bonum says about itself

Specialist care across ages and abilities in coastal Torquay

Dedicated residential home Support in Torquay

Summon Bonum in Torquay brings together specialist support for people with quite different needs — from younger adults with learning disabilities to older residents living with dementia. This South West care home creates a welcoming environment where people with physical disabilities, mental health conditions and memory challenges can all find the right kind of care.

Care & specialisms

Who they care for

    The team here works with adults both under and over 65, supporting people with learning disabilities, physical disabilities and mental health conditions. They also provide specialist dementia care, bringing professional expertise to each person's unique situation.

    How they describe their dementia care

    For residents living with dementia, the care team understands how memory loss affects daily life. They work to create familiar routines and gentle support that helps people feel secure and valued.

    “If you're looking for specialist care in the Torquay area, it's worth getting in touch to discuss your family's specific needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

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    Do you have to sell the house to pay for dementia care? The options most families don't know about

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    The 7-year rule and care home fees — what it actually means and why it's misunderstood

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    How much the NHS will pay for a care home — and what happens when the home costs more

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    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

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    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
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