Dementia Care Home

Valley Lodge

Bakewell Road, Matlock, Derbyshire, DE4 3BN

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds64
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-08-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the warmth they feel from the moment they walk through the door. Staff members create a friendly environment where residents and visitors alike feel comfortable and valued.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-08-25

  • Is this home safe?

    Good
    The home was rated Good for safety at the July 2023 inspection. No specific concerns were identified by inspectors. The published report does not include detailed observations about staffing levels, medicines management, falls monitoring, infection control, or night staffing. A Good rating in this domain means inspectors did not find significant safety failures, but the published text does not allow for deeper analysis.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at the July 2023 inspection. The home provides nursing care and lists dementia and physical disabilities as registered specialisms. No specific detail is available in the published report about care plan quality, GP access arrangements, dementia training content, or how food quality and choice are managed. A Good rating indicates inspectors found no significant failures in this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at the July 2023 inspection. No specific observations about staff warmth, use of preferred names, response to distress, or privacy practices are recorded in the published text. A Good rating in this domain indicates inspectors did not identify concerns about how staff treat the people who live here, but the published findings do not include the kind of specific detail that would allow a confident assessment.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at the July 2023 inspection. Activities and individual engagement are not described in any specific detail in the published report. The home accepts a mixed population including people with dementia, physical disabilities, and both older and younger adults. A Good rating suggests inspectors found no significant failures in responding to individual needs, but no specific programme, staffing structure, or individual examples are evidenced.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at the July 2023 inspection. Ms Rebecca Ann Stephenson is named as registered manager and Mr David Poxton as nominated individual. The published report does not describe management visibility, staff culture, how concerns are raised and acted on, or the stability of the leadership team. A Good rating indicates inspectors found the governance arrangements satisfactory, but the published text does not provide supporting detail.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Valley Lodge provides nursing care for adults under and over 65, including those living with physical disabilities. The team has experience supporting people through different stages of life, including end-of-life care when needed. The home welcomes residents living with dementia as part of their nursing service. Their approach combines clinical expertise with the personal touch that makes such a difference. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Valley Lodge Care Home with Nursing received a Good rating across all five inspection domains in July 2023, which is a positive baseline. However, the published inspection text contains very limited specific detail, observations, or testimony, so the family score reflects confirmed Good ratings rather than rich, verifiable evidence of day-to-day quality.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the warmth they feel from the moment they walk through the door. Staff members create a friendly environment where residents and visitors alike feel comfortable and valued.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Sometimes the best recommendation is simply knowing a place feels right — and that's what families discover at Valley Lodge.

DCC Recommendation

Worth a visit

Valley Lodge Care Home with Nursing, on Bakewell Road in Matlock, was rated Good across all five inspection domains at its July 2023 inspection. The home is run by Ashmere Derbyshire Limited and has a registered manager in post. It provides nursing care as well as personal care for up to 64 residents, including people living with dementia, people with physical disabilities, and both older and younger adults. The main limitation of this report is that the published inspection text is very brief and contains almost no specific observations, resident or family testimony, or detailed findings. A Good rating is a meaningful result and should not be dismissed, but it tells you relatively little about what daily life is actually like for your parent. Before making a decision, visit at different times of day, ask to see last week's actual staffing rota (not just the template), find out how many nurses and carers are on overnight for 64 residents, and ask how the team supports someone specifically living with dementia. The checklist above sets out 21 specific questions worth raising directly with the home.

The three questions to ask when you visit

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In Their Own Words

How Valley Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Valley Lodge says about itself

Where warmth meets professional nursing care in Matlock

Valley Lodge Care Home with Nursing – Expert Care in Matlock

When you're looking for nursing care that feels genuinely welcoming, Valley Lodge Care Home with Nursing in Matlock stands out for getting the fundamentals right. This home combines proper clinical support with the kind of friendly atmosphere that helps residents settle in. They care for people with dementia and physical disabilities, alongside general nursing needs for adults of all ages.

Care & specialisms

Who they care for

    Valley Lodge provides nursing care for adults under and over 65, including those living with physical disabilities. The team has experience supporting people through different stages of life, including end-of-life care when needed.

    How they describe their dementia care

    The home welcomes residents living with dementia as part of their nursing service. Their approach combines clinical expertise with the personal touch that makes such a difference.

    “Sometimes the best recommendation is simply knowing a place feels right — and that's what families discover at Valley Lodge.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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