Dementia Care Home

Westleigh Lodge Care Home

Nel Pan Lane, Wigan, Greater Manchester, WN7 5JT

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds48
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-09-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People often mention how settled and content residents seem here. The staff work to create a warm, welcoming environment where residents feel comfortable. Families describe seeing their relatives looking relaxed and well cared for.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-09-18

  • Is this home safe?

    Good
    The inspection rated this domain Good. The home provides nursing care for up to 48 people, including those living with dementia, which means registered nurses are required to be on duty. Beyond the domain rating itself, the published inspection text does not include specific detail about staffing numbers, night cover, falls management, or medicines handling. The home's improvement from a previous Requires Improvement rating suggests safety concerns identified earlier were addressed.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated this domain Good. The home provides nursing care, which means it must meet a higher bar for health monitoring and clinical oversight than a residential-only home. The published text does not include specific information about care plan quality, GP access frequency, dementia training content, or how food quality and dietary needs are managed. The Good rating indicates inspectors were satisfied with practice at the time of inspection.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated this domain Good. The Caring domain covers how staff treat the people who live in the home, including whether they are respectful, unhurried, and responsive to individual needs. The published inspection text does not include direct observations of staff interactions, resident testimony, or specific examples of how dignity and privacy are maintained. The Good rating indicates inspectors were satisfied with the standard of care observed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated this domain Good. The Responsive domain covers whether the home tailors its care to individual needs, provides meaningful activities, and handles complaints well. The published inspection text does not include specific information about the activities programme, one-to-one engagement for people who cannot join group activities, or how end-of-life planning is approached. The Good rating indicates inspectors were satisfied with responsiveness at the time of inspection.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated this domain Good, and the overall improvement from a previous Requires Improvement rating suggests the leadership team made real changes. The home is registered with a named manager and a nominated individual from HC-One Limited. The published inspection text does not include specific detail about manager visibility, staff culture, how the home learns from incidents, or how families are kept informed and involved in decisions about their parent's care.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, including those living with dementia. While the home lists dementia care as a specialism, families considering this option should discuss specific support needs during their visit. Understanding how the team would handle any particular challenges can help ensure the right fit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Westleigh Lodge holds a Good rating across all five inspection domains, which is a positive baseline, but the published inspection text contains very little specific detail about day-to-day life. Most scores sit in the 50-60 range because the evidence available is general rather than observation-rich.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People often mention how settled and content residents seem here. The staff work to create a warm, welcoming environment where residents feel comfortable. Families describe seeing their relatives looking relaxed and well cared for.

Lens 02

What inspectors have recorded

The team appears particularly responsive to residents' needs, with families noting how staff invest real time in getting to know each person. Communication with relatives seems to be a strength, helping families feel confident about the care their loved ones receive.

Lens 03

How it sits against good practice

A visit can help you get a feel for whether Westleigh Lodge might suit your family's needs.

DCC Recommendation

Worth a visit

Westleigh Lodge on Nel Pan Lane in Wigan was rated Good across all five inspection domains at its last full inspection in January 2021, an improvement on a previous Requires Improvement rating. That upward trend is meaningful: it suggests the home identified problems and addressed them. The home is registered to provide nursing care and personal care for up to 48 people, including those living with dementia, and is run by HC-One Limited. The main uncertainty here is that the published inspection report contains very limited specific detail. Inspectors confirmed a Good rating but the text available for this analysis does not include direct observations of staff interactions, quotes from residents or relatives, or specifics about food, activities, or night staffing. A Good rating tells you the home met the standard; it does not tell you what daily life actually looks like for your parent. Before deciding, visit in person, ask the questions listed in the checklist below, and speak to relatives of current residents if you can.

The three questions to ask when you visit

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In Their Own Words

How Westleigh Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Westleigh Lodge Care Home says about itself

Caring staff create a welcoming atmosphere for residents

Nursing home in Wigan: True Peace of Mind

Families describe feeling reassured by the attentive approach at Westleigh Lodge in Wigan. The home supports adults of all ages, including those living with dementia. Several relatives have noted how staff take time to understand each resident's individual needs.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, including those living with dementia.

    How they describe their dementia care

    While the home lists dementia care as a specialism, families considering this option should discuss specific support needs during their visit. Understanding how the team would handle any particular challenges can help ensure the right fit.

    “A visit can help you get a feel for whether Westleigh Lodge might suit your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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