Dementia Care Home

Woodleigh Manor Residential Home

Woodleigh Manor, Hessle, Humberside, HU13 0ER

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
81/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff85 / 100

Staff warmth score

“Well Looked After”80%

of reviewers answered yes

Good to know

  • Registered beds34
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-03-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth85
  • Compassion & dignity88
  • Cleanliness72
  • Activities & engagement82
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness80
Section 02

What inspectors found

Inspected 2018-03-20

  • Is this home safe?

    Good
    Inspectors rated Safe as Good at the December 2017 inspection. This means staffing was judged adequate, medicines were managed appropriately, and the home had systems in place to learn from accidents and incidents. No specific concerns about safety were raised in the published findings. The Good Safe rating does not mean everything was perfect, but it does mean inspectors found no significant gaps.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good, covering training, care planning, healthcare access, and nutrition. The home lists dementia as a specialism, which means inspectors would have considered whether staff had relevant dementia training. No specific concerns about effectiveness were raised. The published summary does not record detail on GP visiting frequency, food quality, or how often care plans are formally reviewed.
    Verified by inspector
  • Is this home caring?

    Outstanding
    Caring was rated Outstanding, the highest possible grade. This is the strongest finding in the inspection and requires inspectors to have observed specific, direct evidence of warmth, dignity, and respect in staff interactions. It is not awarded for policy compliance alone. Staff were clearly seen treating the people living here as individuals, moving without hurry, and responding with genuine attentiveness. This rating aligns with the two themes our family review data weights most heavily: staff warmth (57.3% of positive reviews) and compassion and dignity (55.2%).
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    Responsive was also rated Outstanding. This domain covers how well the home tailors daily life to individual preferences, the variety and quality of activities, how families are involved, and how the home handles concerns and complaints. An Outstanding grade requires specific evidence that activities go beyond a generic weekly timetable and that care is shaped around each person's history and preferences. End-of-life planning is also assessed here. No specific concerns were raised.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-Led was rated Good. The registered manager at the time of inspection was Miss Emma Mountain, with Mrs Kairen Horner as nominated individual. A Good Well-Led rating means inspectors found governance systems in place, staff felt supported, and the culture was broadly positive. It is a solid rating but sits below the Outstanding achieved in Caring and Responsive. No specific concerns about leadership were raised in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in caring for adults both under and over 65, recognising that care needs don't always follow age boundaries. Their dementia care services support residents experiencing memory challenges. For residents living with dementia, the home provides specialist support tailored to individual needs. The team understands the importance of creating a secure, familiar environment for those experiencing memory loss. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

81/ 100

DCC Family Score

Woodleigh Manor earned an Outstanding overall rating, with inspectors giving the highest grade possible in Caring and Responsive. The scores above reflect those genuine strengths in warmth and individual engagement, moderated by limited published detail on food, healthcare, and night staffing.

Homes in Yorkshire & Humberside typically score 68–82.
DCC Recommendation

Worth a visit

Woodleigh Manor in Hessle was rated Outstanding overall at its inspection in December 2017, published in March 2018. Inspectors awarded the top grade in two of five domains, Caring and Responsive, which are the two areas families consistently rate as most important in our review data. Safe, Effective, and Well-Led were all rated Good. The home specialises in dementia care alongside residential care for adults of all ages, with 34 beds. The main uncertainty here is age. This inspection is now several years old, and while a 2023 monitoring review found no reason to change the rating, a lot can shift in a home over that period, including manager tenure, staffing patterns, and the profile of people living there. Before you visit, check whether the registered manager, Miss Emma Mountain, is still in post. On the visit itself, focus your attention on the things the published summary cannot tell you: what night staffing looks like, how often agency staff cover shifts, and whether one-to-one engagement is available for your parent if group activities are not suitable.

The three questions to ask when you visit

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In Their Own Words

How Woodleigh Manor Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Woodleigh Manor Residential Home says about itself

Caring for different generations in Hessle

Woodleigh Manor Residential Care Home – Expert Care in Hessle

Woodleigh Manor Residential Care Home in Hessle provides residential care for adults across different age groups. The home supports younger adults under 65 as well as older residents, including those living with dementia. Located in this East Yorkshire town, the home offers specialist care for people at various life stages.

Care & specialisms

Who they care for

    The home specialises in caring for adults both under and over 65, recognising that care needs don't always follow age boundaries. Their dementia care services support residents experiencing memory challenges.

    How they describe their dementia care

    For residents living with dementia, the home provides specialist support tailored to individual needs. The team understands the importance of creating a secure, familiar environment for those experiencing memory loss.

    “If you're considering care options in the Hessle area, visiting Woodleigh Manor could help you understand their approach to supporting residents of different ages and needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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