Dementia Care Home

Abney Low Nursing Home

17 Queens Road, Wirral, Merseyside, CH47 2AQ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
28/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff20 / 100

Staff warmth score

“Well Looked After”20%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-12-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth20
  • Compassion & dignity20
  • Cleanliness20
  • Activities & engagement20
  • Food quality20
  • Healthcare20
  • Management & leadership15
  • Resident happiness20
Section 02

What inspectors found

Inspected 2023-12-12

  • Is this home safe?

    Not yet rated
    No domain-level rating for Safe was recorded in the inspection data available, and no narrative findings about safety were included in the text provided. This means we cannot confirm or rule out concerns around staffing levels, medicines management, infection control, or falls prevention. An Inadequate overall rating at a home that also specialises in dementia care is a flag that safety may have been implicated, but we cannot verify this from the available evidence. You should treat the absence of published safety detail as a reason to seek out the full inspection report before making any decisions.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    No domain-level rating for Effective was recorded in the inspection data provided, and no narrative detail about training, care planning, healthcare access, or food quality was included in the inspection text. We cannot confirm whether staff hold dementia-specific qualifications, whether care plans are regularly reviewed with families, or whether GP access is timely. This is a significant gap for a home that lists dementia as a specialism. An Inadequate overall rating raises the possibility that effectiveness concerns contributed to the outcome, but we cannot verify this.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    No domain-level rating for Caring was recorded in the inspection data provided, and no direct observations of staff interactions, resident testimony about kindness, or evidence about dignity and privacy were included in the inspection text. Staff warmth and compassion are the two highest-weighted themes in our family review data, and their complete absence from the available evidence means we simply cannot form a view on this domain. An Inadequate overall rating does not automatically mean staff are unkind — but it does mean something significant was wrong, and caring practice could have been implicated.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    No domain-level rating for Responsive was recorded in the inspection data provided, and no detail about activities, individual engagement, independence, or end-of-life planning was included in the inspection text. For a home that specialises in dementia care, the absence of any evidence about how it keeps residents engaged and supports individuality is a concern we cannot resolve from the available data. We do not know whether activity programmes are tailored to individuals, whether one-to-one engagement is offered for those who cannot join groups, or whether end-of-life wishes are documented.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    No domain-level rating for Well-led was recorded in the inspection data provided, and no narrative detail about management visibility, staff culture, governance, or accountability was included in the inspection text. The home is registered under RSJB Quality Care Homes Limited, with a named Registered Manager and a Nominated Individual recorded. An Inadequate overall rating at a home that had previously been rated Requires Improvement suggests that whatever governance and leadership structures are in place have not been sufficient to drive improvement — but we cannot describe specifically what has failed without the full inspection narrative.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here supports adults under 65 as well as older residents, bringing experience across different care needs. They also provide specialist dementia care. For residents with dementia, the staff understand the importance of consistent, patient support. Their approach focuses on maintaining dignity while providing the skilled care that makes a real difference. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

28/ 100

DCC Family Score

This home received an Inadequate overall rating at its December 2023 inspection, having previously been rated Requires Improvement — a worsening trend. Because no domain-level evidence was available in the inspection text provided, scores reflect the weight of that Inadequate rating rather than specific observed practice.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

This 40-bed nursing home on the Wirral, caring for older adults, younger adults, and people living with dementia, was rated Inadequate at its most recent official inspection in December 2023 — a decline from its previous rating of Requires Improvement. An Inadequate rating is the most serious outcome an inspection can reach, and the downward trend from the previous assessment makes this finding particularly significant. No individual domain ratings (Safe, Effective, Caring, Responsive, Well-led) were recorded in the inspection data available to us, which means we cannot pinpoint where the specific failures lie or confirm any areas of strength. Because the inspection findings provided contain no narrative detail, direct observations, resident or family testimony, or domain-level evidence, we are unable to give you the granular picture you need to make an informed decision about this home. What we can say clearly is this: an Inadequate rating with a declining trend is a serious warning sign, and this home will be under active regulatory oversight. Before considering this home for your mum or dad, we strongly recommend requesting the full published inspection report directly from the Care Quality Commission, asking the home what specific actions have been taken since December 2023, and checking whether a more recent inspection has since been published — the overview data references a June 2024 assessment that may contain updated findings.

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In Their Own Words

How Abney Low Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Abney Low Nursing Home says about itself

Dependable nursing care with a focus on kindness and cleanliness

Abney Low Nursing home – Expert Care in Wirral

When you're looking for nursing care in Wirral, it helps to know there's somewhere that gets the basics right. Abney Low Nursing home provides residential support for adults of all ages, including those living with dementia. The home maintains a clean, well-kept environment where professional care comes naturally.

Care & specialisms

Who they care for

    The team here supports adults under 65 as well as older residents, bringing experience across different care needs. They also provide specialist dementia care.

    How they describe their dementia care

    For residents with dementia, the staff understand the importance of consistent, patient support. Their approach focuses on maintaining dignity while providing the skilled care that makes a real difference.

    “Sometimes the simplest things matter most — a clean home and staff who genuinely care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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