Dementia Care Home

Ascot House

88-90 Oswald Road, Scunthorpe, Humberside, DN15 7PA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-11-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the warm welcome they receive when visiting. Staff make time to chat with visitors, offering drinks and creating a relaxed atmosphere that helps everyone feel at ease.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness50
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-11-02

  • Is this home safe?

    Requires improvement
    Safety was rated Requires Improvement at the inspection published in March 2021. The published summary does not specify which aspects of safety were found to be insufficient. A monitoring review in July 2023 found no evidence requiring an immediate reassessment, but the rating remains Requires Improvement. No specific information on staffing ratios, medicines management, falls monitoring, or infection control is recorded in the published findings.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the inspection published in March 2021. The published summary does not record specific observations, resident testimony, or examples of what inspectors found. The home lists dementia as a specialism and cares for adults over 65. No specific detail on care plan quality, dementia training, GP access, or food provision is recorded in the available findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the inspection published in March 2021. No specific inspector observations, resident quotes, or relative feedback are recorded in the published summary. The home cares for adults over 65, including people with dementia. No detail on how staff address residents, respond to distress, or protect privacy and dignity is recorded in the available findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the inspection published in March 2021. No specific information about the activity programme, individual engagement, or how the home responds to residents' personal preferences is recorded in the published summary. The home supports people with dementia, but no detail on tailored or one-to-one activities is available in the published findings.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the inspection published in March 2021. The home is operated by Statepalm Limited and has a named registered manager and a nominated individual recorded in the inspection overview. No specific observations about management visibility, staff culture, governance systems, or family communication are recorded in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65 and has experience supporting people with dementia. While the home accepts residents with dementia, families considering this option might want to ask about specific approaches and staff training during a visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Ascot House scores in the mid-range because the overall inspection rating is Good, but the Safety domain was rated Requires Improvement and the published report contains very limited specific detail across all themes. Most scores reflect the absence of evidence rather than confirmed problems.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the warm welcome they receive when visiting. Staff make time to chat with visitors, offering drinks and creating a relaxed atmosphere that helps everyone feel at ease.

Lens 02

What inspectors have recorded

The team keeps families in the loop with regular updates about their loved ones. When relatives have questions about care, staff are easy to reach and take time to explain what's happening.

Lens 03

How it sits against good practice

For many families, finding carers who really get to know their loved one makes all the difference.

DCC Recommendation

Worth a visit

Ascot House in Scunthorpe was rated Good overall at its last inspection, published in March 2021, with Good ratings across the Effective, Caring, Responsive, and Well-led domains. A registered manager and a nominated individual are named, suggesting an established leadership structure. However, Safety was rated Requires Improvement at that inspection, and a subsequent monitoring review in July 2023 did not result in a reassessment of the rating. The published inspection summary contains very little specific detail about day-to-day life in the home. You should visit in person and ask the manager to explain exactly what the Safety concerns were, what has been done since, and whether a full re-inspection has taken place. Key questions to raise include night staffing numbers, agency staff reliance, how incidents are recorded and acted on, and how the home supports people living with dementia specifically.

The three questions to ask when you visit

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In Their Own Words

How Ascot House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ascot House says about itself

Staff who truly know each resident's unique personality

Ascot House – Scunthorpe – Your Trusted residential home

When families visit Ascot House in Scunthorpe, they're struck by something special — staff who greet residents by name and understand their individual quirks and needs. This care home focuses on creating genuine connections between carers and the people they support. Located in Yorkshire & Humberside, the home welcomes adults over 65, including those living with dementia.

Care & specialisms

Who they care for

    The home cares for adults over 65 and has experience supporting people with dementia.

    How they describe their dementia care

    While the home accepts residents with dementia, families considering this option might want to ask about specific approaches and staff training during a visit.

    “For many families, finding carers who really get to know their loved one makes all the difference.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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