Dementia Care Home

Ashbourne Lodge Care Home

The Cedars, Sunderland, Tyne and Wear, SR2 7TW

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2023-06-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness68
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-06-15

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2023 inspection. This means inspectors were satisfied with arrangements around staffing, medicines management, and risk at the time of the visit. The home cares for people with a range of complex needs including dementia and physical disabilities across 40 beds. No specific observations, staffing ratios, or detail about night cover are included in the published text. The finding is positive but general.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2023 inspection. This domain covers care planning, training, healthcare access, and nutrition. No specific examples of care plan content, dementia training programmes, GP access arrangements, or mealtime observations are included in the published text. The home lists dementia as a specialism, which sets an expectation of trained and knowledgeable staff, but the inspection findings do not describe what that specialism looks like in practice.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2023 inspection. Inspectors must be satisfied with dignity, respect, and kindness before awarding Good in this domain. No direct observations of staff interactions, no resident or relative quotes, and no specific examples of how staff treat the people who live here are included in the published text. The rating is a positive signal, but the absence of detail means it cannot be independently verified from the published report alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2023 inspection. This domain covers whether care is tailored to individuals, whether activities are meaningful, and whether complaints are handled well. The home supports adults with a range of conditions including dementia and physical disabilities. No activity schedule, named activities, evidence of one-to-one engagement, or complaint handling examples are included in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the March 2023 inspection. A registered manager, Mrs Punam Randhawa, is named and in post, and a nominated individual, Ms Anna Gretchen Selby, is also recorded. These are governance requirements that are met. The published text does not describe the manager's visibility on the floor, staff culture, how feedback from residents or families is gathered, or how the home learns from incidents and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here has experience caring for younger adults who need residential support, as well as older residents. They work with people living with dementia, mental health conditions and physical disabilities, adapting their approach to each person's needs. For residents living with dementia, the home provides specialised care tailored to individual needs. The team understands the importance of creating a supportive environment for people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Ashbourne Lodge Care Centre received a Good rating across all five inspection domains in March 2023, which is a solid and stable result. However, the published inspection text contains limited specific detail, so many scores reflect a general Good finding rather than rich, specific evidence of what day-to-day life looks like for your parent.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

Ashbourne Lodge Care Centre, in Sunderland, was rated Good across all five inspection domains at its most recent inspection on 31 March 2023. The home is registered for up to 40 people and supports adults with dementia, mental health conditions, and physical disabilities, covering both under and over 65s. A registered manager is named and in post, and the Good rating across every domain indicates that inspectors found no significant concerns at the time of the visit. The main limitation of this report is that the published inspection text contains very little specific detail about day-to-day life at the home. Warm staff interactions, mealtime quality, dementia-specific practice, activity programmes, and night staffing ratios are all unassessed in the available findings. A Good rating is a genuine positive, but it is not a full picture. Before deciding, visit the home at a mealtime, ask to see last week's actual staffing rota including nights, and find out what dementia training staff have completed and when.

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In Their Own Words

How Ashbourne Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashbourne Lodge Care Home says about itself

Specialist support for younger adults and those living with dementia

Ashbourne Lodge – Expert Care in Sunderland

Ashbourne Lodge Care Centre in Sunderland provides residential care with a particular focus on supporting younger adults and those with complex needs. The home offers specialised care for people living with dementia, mental health conditions and physical disabilities, welcoming adults both under and over 65.

Care & specialisms

Who they care for

    The team here has experience caring for younger adults who need residential support, as well as older residents. They work with people living with dementia, mental health conditions and physical disabilities, adapting their approach to each person's needs.

    How they describe their dementia care

    For residents living with dementia, the home provides specialised care tailored to individual needs. The team understands the importance of creating a supportive environment for people at different stages of their dementia journey.

    “If you're considering Ashbourne Lodge for someone you care about, visiting in person will help you get a feel for whether it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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