Dementia Care Home

Ashton Grange Care Home

St Lukes Road, Sunderland, Tyne and Wear, SR4 6QU

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2018-06-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families visiting here is the genuine patience and kindness they witness in everyday interactions. Staff take time to engage residents in activities, encouraging participation without pressure. The home itself feels clean and welcoming, with attention paid to maintaining a pleasant environment.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2018-06-01

  • Is this home safe?

    Not yet rated
    The January 2026 inspection rated Ashton Grange Good for safety. The home is registered to care for people with a range of complex needs including dementia, mental health conditions, and physical disabilities. No specific safety concerns were identified in the published findings. Beyond the domain rating itself, the inspection text does not provide detail on staffing ratios, falls management, medicines handling, or infection control practices.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The January 2026 inspection rated Ashton Grange Good for effectiveness. This domain covers how well staff know and respond to residents' individual needs, training quality, healthcare access, nutrition, and how care plans are used in practice. The published report does not provide specific observations on any of these areas. The Good rating indicates inspectors were satisfied, but the level of detail available here is limited.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The January 2026 inspection rated Ashton Grange Good for caring. This domain reflects whether staff treat residents with warmth, respect their dignity, and support their independence. A Good rating indicates inspectors were satisfied with what they observed. No specific inspector observations, resident testimony, or staff interactions are recorded in the published findings available for this review.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The January 2026 inspection rated Ashton Grange Good for responsiveness. This domain covers whether the home tailors activities and daily life to individual preferences, whether residents can make choices, and whether end-of-life care is planned and personalised. The published findings do not include specific detail on activity programmes, one-to-one engagement, or how individual preferences are reflected in daily routines.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The January 2026 inspection rated Ashton Grange Good for well-led. A named registered manager, Mrs Lesley Martha Dawson, is in post, and Ms Anna Gretchen Selby is the nominated individual for the provider, HC-One Limited. A Good rating means inspectors were satisfied with governance, culture, and leadership. No specific observations about management visibility, staff culture, or how the home handles complaints and incidents are recorded in the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Ashton Grange cares for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities. For residents living with dementia, the home's approach to patient interaction and activity engagement can make a real difference to daily life. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Ashton Grange Residential Home received a Good rating across all five inspection domains in January 2026, which is a positive baseline. However, the published report provides limited specific detail, so scores reflect confirmed Good ratings rather than rich, observable evidence.

Homes in North East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families visiting here is the genuine patience and kindness they witness in everyday interactions. Staff take time to engage residents in activities, encouraging participation without pressure. The home itself feels clean and welcoming, with attention paid to maintaining a pleasant environment.

Lens 02

What inspectors have recorded

Families consistently notice that staffing levels seem adequate here, with team members responding promptly when residents need help. During the most difficult times, staff coordinate smoothly with GPs and other services, providing practical support that extends beyond basic care requirements.

Lens 03

How it sits against good practice

Sometimes the true measure of a care home reveals itself in how they handle life's most challenging moments.

DCC Recommendation

Worth a visit

Ashton Grange Residential Home, on St Lukes Road in Sunderland, was rated Good across all five inspection domains at its most recent assessment in January 2026, with the report published in April 2026. The home is registered for 40 beds and cares for adults over and under 65, including people living with dementia, mental health conditions, and physical disabilities. A Good rating across every domain is a meaningful benchmark; it means inspectors were satisfied with safety, care practice, staffing, management, and responsiveness to residents' needs. The registered manager, Mrs Lesley Martha Dawson, is named in post, which is a positive sign of leadership continuity. The main limitation here is that the published report text available for this review contains very little specific detail beyond the domain ratings themselves. This means it is not possible to tell you what inspectors actually observed in corridors, at mealtimes, or during personal care. A Good rating tells you the home passed inspection; it does not tell you whether your parent will be comfortable, engaged, and treated with warmth day to day. Before making a decision, visit the home at a time that is not pre-arranged with advance notice if possible, ask to see last week's actual staffing rota, and watch how staff interact with residents who cannot speak for themselves. Ask specifically about night staffing numbers across the 40 beds and how the home handles dementia-related distress.

The three questions to ask when you visit

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In Their Own Words

How Ashton Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashton Grange Care Home says about itself

Families find comfort in attentive staff and dignified care

Ashton Grange Residential Home – Your Trusted residential home

When you're looking for a care home that genuinely supports both residents and families through difficult times, the evidence from Ashton Grange Residential Home in Sunderland suggests they understand what matters most. Families describe a place where staff are consistently present and responsive, where dignity is maintained, and where practical support extends to those final, precious moments.

Care & specialisms

Who they care for

    Ashton Grange cares for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities.

    How they describe their dementia care

    For residents living with dementia, the home's approach to patient interaction and activity engagement can make a real difference to daily life.

    “Sometimes the true measure of a care home reveals itself in how they handle life's most challenging moments.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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