OSJCT Avonbourne Care Centre
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds48
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2023-03-25
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People talk about the genuine kindness they encounter here. The staff are known for their caring, understanding approach, and families have noticed how this translates into their loved ones appearing happier and more at ease than they'd been in a while.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-03-25
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the October 2024 inspection. The home is registered to care for people with dementia, physical disabilities, and sensory impairment, which requires staff to hold relevant training and for care plans to reflect complex individual needs. The published summary does not include specific evidence about dementia training content, GP access arrangements, or how care plans are constructed and reviewed.Is this home caring?
The Caring domain was rated Good at the October 2024 inspection. The published summary does not include direct inspector observations of staff interactions, resident testimony about how they are treated, or specific examples of dignity and respect being maintained in practice. The Good rating indicates inspectors were satisfied with what they found, but the detail that would help you assess day-to-day warmth is not available in the published findings.Is the home responsive?
The Responsive domain was rated Good at the October 2024 inspection. The home holds specialisms in dementia care and sensory impairment alongside general older adult care, which suggests a range of activity and engagement needs across the resident group. The published summary does not include specific evidence about the activity programme, one-to-one engagement, or how individual preferences are recorded and acted upon.Is the home well-led?
The Well-led domain was rated Good at the October 2024 inspection. The home has a named registered manager, Mrs Kamila Bevan, and a named nominated individual, Mr James Norman Robson, both recorded in the published registration. The improvement from Requires Improvement to Good across all domains suggests that leadership has addressed earlier concerns. The published summary does not detail how long the current manager has been in post, the culture of the team, or how governance and accountability work day to day.
Source: CQC inspection report →
What the evidence base says
The home provides specialist care for people living with dementia, physical disabilities and sensory impairments. They also support both younger adults under 65 and older residents. For those living with dementia, the team's patient and understanding approach helps create a calmer environment. Staff work to understand each person's unique needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Avon Court scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to Good across all five domains. The score is held back by limited specific detail in the published inspection findings, which means some areas cannot be fully verified.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
People talk about the genuine kindness they encounter here. The staff are known for their caring, understanding approach, and families have noticed how this translates into their loved ones appearing happier and more at ease than they'd been in a while.
What inspectors have recorded
The team here are consistently described as polite and caring in their daily interactions. While there have been some concerns about staff changes affecting consistency, the core quality of compassion remains evident in how they support residents through difficult times.
How it sits against good practice
Sometimes the smallest gestures of kindness can bring the biggest comfort during challenging times.
Worth a visit
Avon Court, at 1 Mitre Way in Salisbury, was rated Good at its most recent inspection in October 2024, with the report published in December 2024. This is a significant step forward from its previous Requires Improvement rating, and all five inspection domains, Safe, Effective, Caring, Responsive, and Well-led, were rated Good. The home is registered to support up to 48 people and holds specialisms in dementia care, physical disabilities, and sensory impairment. It is run by The Orders of St. John Care Trust, a not-for-profit provider, and has named, accountable management in place. The main limitation of this report is that the published inspection summary does not include the specific observations, resident testimony, or detailed findings that would allow a full picture of daily life at Avon Court. The Good rating is encouraging, especially given the improvement from the previous inspection, but it cannot tell you how warm the staff are, how good the food is, or how your parent would spend their day. Before you decide, visit in person, ask to see last week's actual staffing rota, and request a walk-through of the dementia-specific areas of the home. Pay particular attention to how staff interact with people who live there when no one is formally watching.
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In Their Own Words
How OSJCT Avonbourne Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets care in the heart of Salisbury
Compassionate Care in Salisbury at Avon Court
When you're looking for somewhere that truly understands your loved one's needs, the warmth of the staff can make all the difference. Avon Court in Salisbury offers specialist support for people with dementia, physical disabilities and sensory impairments. Families often notice how their relatives seem more settled and content after moving here.
Who they care for
The home provides specialist care for people living with dementia, physical disabilities and sensory impairments. They also support both younger adults under 65 and older residents.
For those living with dementia, the team's patient and understanding approach helps create a calmer environment. Staff work to understand each person's unique needs and preferences.
“Sometimes the smallest gestures of kindness can bring the biggest comfort during challenging times.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Avon Court scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to Good across all five domains. The score is held back by limited specific detail in the published inspection findings, which means some areas cannot be fully verified.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
People talk about the genuine kindness they encounter here. The staff are known for their caring, understanding approach, and families have noticed how this translates into their loved ones appearing happier and more at ease than they'd been in a while.
What inspectors have recorded
The team here are consistently described as polite and caring in their daily interactions. While there have been some concerns about staff changes affecting consistency, the core quality of compassion remains evident in how they support residents through difficult times.
How it sits against good practice
Sometimes the smallest gestures of kindness can bring the biggest comfort during challenging times.
Worth a visit
Avon Court, at 1 Mitre Way in Salisbury, was rated Good at its most recent inspection in October 2024, with the report published in December 2024. This is a significant step forward from its previous Requires Improvement rating, and all five inspection domains, Safe, Effective, Caring, Responsive, and Well-led, were rated Good. The home is registered to support up to 48 people and holds specialisms in dementia care, physical disabilities, and sensory impairment. It is run by The Orders of St. John Care Trust, a not-for-profit provider, and has named, accountable management in place. The main limitation of this report is that the published inspection summary does not include the specific observations, resident testimony, or detailed findings that would allow a full picture of daily life at Avon Court. The Good rating is encouraging, especially given the improvement from the previous inspection, but it cannot tell you how warm the staff are, how good the food is, or how your parent would spend their day. Before you decide, visit in person, ask to see last week's actual staffing rota, and request a walk-through of the dementia-specific areas of the home. Pay particular attention to how staff interact with people who live there when no one is formally watching.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how OSJCT Avonbourne Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How OSJCT Avonbourne Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets care in the heart of Salisbury
Compassionate Care in Salisbury at Avon Court
When you're looking for somewhere that truly understands your loved one's needs, the warmth of the staff can make all the difference. Avon Court in Salisbury offers specialist support for people with dementia, physical disabilities and sensory impairments. Families often notice how their relatives seem more settled and content after moving here.
Who they care for
The home provides specialist care for people living with dementia, physical disabilities and sensory impairments. They also support both younger adults under 65 and older residents.
For those living with dementia, the team's patient and understanding approach helps create a calmer environment. Staff work to understand each person's unique needs and preferences.
Management & ethos
The team here are consistently described as polite and caring in their daily interactions. While there have been some concerns about staff changes affecting consistency, the core quality of compassion remains evident in how they support residents through difficult times.
“Sometimes the smallest gestures of kindness can bring the biggest comfort during challenging times.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
