Dementia Care Home

Blossom Hill Care Home

Riga Square, Sunderland, Tyne and Wear, SR5 5DD

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
71/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-05-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-05-16

  • Is this home safe?

    Good
    The home was rated Good for Safe at the March 2023 inspection. This domain typically covers staffing levels, medicines management, infection control, safeguarding and risk management. No specific findings, observations or concerns are recorded in the published report text. The rating was reviewed and confirmed as stable in July 2023. The home has been registered continuously and shows no dormancy.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effective. This domain covers staff training, care plan quality, health monitoring, GP access, nutrition and hydration, and dementia-specific practice. No narrative detail, specific findings or examples are available in the published report. Dementia, physical disabilities and sensory impairment are all listed as specialisms, which means inspectors would have considered training and care planning in these areas. The rating has been confirmed as stable since the March 2023 inspection.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for Caring. This domain assesses staff warmth, dignity and respect, emotional support, independence, and whether people are treated as individuals. No inspector observations, resident quotes or relative testimony are included in the published report text. Given that staff warmth (57.3%) and compassion and dignity (55.2%) are the two highest-weighted themes in DCC family review data, the absence of specific detail here is the most significant gap in the available evidence.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive. This domain covers activities, engagement, individual preferences, complaints handling, and end-of-life care planning. The home supports 40 residents across a range of needs including dementia, physical disabilities and sensory impairment. No specific detail about the activities programme, individual engagement, complaint records or end-of-life planning is available in the published report. The rating has been confirmed as stable.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led. This domain covers leadership quality, governance systems, staff culture, learning from incidents, and accountability. The nominated individual is Mr Phillip James William Hopkins, operating through Crystal Croftdene Limited. No detail on manager tenure, staff survey results, incident learning processes or governance systems is available in the published report text. The rating has been confirmed as stable since March 2023.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Blossom Hill supports people with various care needs, including dementia, sensory impairments and physical disabilities. They also welcome younger adults under 65 who need specialist care. For residents living with dementia, the home provides specialist care tailored to individual needs. The team works to create an environment where people feel secure and understood. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

71/ 100

DCC Family Score

Blossom Hill Care Home holds a Good rating across all five inspection domains, which is a positive baseline — but the inspection report available contains very limited narrative detail, meaning most scores reflect a credible but unverified Good rather than richly evidenced practice.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

Blossom Hill Care Home in Sunderland was inspected in March 2023 and rated Good across all five domains — Safe, Effective, Caring, Responsive and Well-led. The rating was reviewed again in July 2023 and confirmed as stable, meaning inspectors found no reason to reassess. The home is a 40-bed nursing home registered to support people with dementia, physical disabilities, sensory impairment and both older and younger adults. A consistent all-Good profile across two inspection cycles is a reassuring sign that the home is not in a period of decline or recovery. The main limitation here is the absence of published narrative detail in the inspection report. An all-Good rating tells you the home passed every domain, but without specific observations, resident quotes or staff testimony it is impossible to judge how confidently Good these ratings are. Before visiting, prepare specific questions: ask how many permanent staff are on the dementia unit after 8pm, how often your parent's care plan would be reviewed and whether you'd be invited to that review, and what the process is for contacting you if your parent's health changes overnight. On your visit, watch how staff interact with residents in corridors and communal areas — unhurried, personal interactions are one of the strongest indicators of genuine quality that no inspection report can fully capture.

The three questions to ask when you visit

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In Their Own Words

How Blossom Hill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Blossom Hill Care Home says about itself

A place where trust grows naturally between families and carers

Blossom Hill Care Home – Expert Care in Sunderland

When you're searching for the right care, finding somewhere you can genuinely trust matters more than anything else. Blossom Hill Care Home in Sunderland focuses on building those essential bonds between residents, families and their care team. The home provides specialist support for people living with dementia, sensory impairments and physical disabilities.

Care & specialisms

Who they care for

    The team at Blossom Hill supports people with various care needs, including dementia, sensory impairments and physical disabilities. They also welcome younger adults under 65 who need specialist care.

    How they describe their dementia care

    For residents living with dementia, the home provides specialist care tailored to individual needs. The team works to create an environment where people feel secure and understood.

    “Getting to know Blossom Hill in person will help you decide if it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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