Broadhurst
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds25
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-09-23
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families have shared how staff show real affection and dignity in their daily interactions with residents. The care extends beyond the practical, with particular praise for how sensitively the team handles end-of-life situations, supporting both residents and their loved ones through difficult transitions.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2022-09-23
Is this home safe?
Is the care effective?
The inspection rated the home Good for effectiveness. This domain covers training, care planning, healthcare access, and nutrition. The published report does not include specific observations about how care plans are written or reviewed, what dementia training staff receive, how GP access is arranged, or how food quality and dietary needs are managed. The Good rating indicates inspectors found no significant shortfalls in these areas.Is this home caring?
The inspection rated the home Good for caring. This domain covers staff warmth, dignity, respect, and support for independence. No specific observations, quotes from residents or relatives, or descriptions of staff behaviour are included in the published report. The Good rating indicates inspectors found the home met the standard in this area, but the evidence behind that judgement is not visible in the published text.Is the home responsive?
The inspection rated the home Good for responsiveness. This domain covers activities, individual engagement, and end-of-life care. The published report provides no specific detail on what the activity programme looks like, how it is tailored to individuals, or how the home supports residents who cannot participate in group activities. No information is provided on end-of-life care planning.Is the home well-led?
The inspection rated the home Good for leadership. Mrs Samantha Ann Caswell is the registered manager and Mr Sandeep Gaur is the nominated individual for the operator, Oakray Care (Broadhurst) Limited. The published report does not describe how the manager is visible to residents and staff, how the home handles complaints or incidents, or what governance processes are in place. The Good rating indicates no significant leadership concerns were identified.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for people living with dementia, sensory impairments, mental health conditions and physical disabilities. Their care is tailored for adults over 65. As part of their specialist provision, Broadhurst supports residents living with dementia. The home's approach focuses on maintaining dignity and quality of life throughout each person's journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Broadhurst Residential Care Home was rated Good across all five inspection domains in September 2022, which is a solid baseline, but the published report contains limited specific detail on individual themes. Scores reflect confirmed Good ratings rather than rich observational evidence, so several areas remain to be explored on a visit.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families have shared how staff show real affection and dignity in their daily interactions with residents. The care extends beyond the practical, with particular praise for how sensitively the team handles end-of-life situations, supporting both residents and their loved ones through difficult transitions.
What inspectors have recorded
How it sits against good practice
Sometimes the smallest gestures reveal the most about a care home's values — here, it seems to be in the respectful way staff approach each interaction.
Worth a visit
Broadhurst Residential Care Home, at 35 Broadway, Sandown, was rated Good across all five inspection domains following an inspection on 7 September 2022. A monitoring review in July 2023 confirmed the rating remained appropriate, which means the home has shown no signs of decline in the period since. The home is registered to care for up to 25 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments, and has both a named registered manager and a nominated individual in place. The main limitation of this report is that the published inspection text provides very limited specific detail on day-to-day life in the home. A Good rating is meaningful, but it tells you relatively little about the warmth of staff interactions, the quality of food, how activities are organised, or how night staffing is managed. Before making a decision, visit in person, ideally at a mealtime, ask to see last week's actual staffing rota, and request a conversation with the registered manager about how the home supports people living with dementia specifically. The questions in the checklist below are a good starting point.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Broadhurst measures up against the other homes you’re considering. Free account.
In Their Own Words
How Broadhurst describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Respectful care that honours dignity through life's final chapters
Compassionate Care in Sandown at Broadhurst Residential Care Home
When families describe the care at Broadhurst Residential Care Home in Sandown, they speak about something deeper than clinical support — they talk about genuine respect and warmth. This established home specialises in supporting older adults with various needs, including dementia and sensory impairments.
Who they care for
The home provides specialist support for people living with dementia, sensory impairments, mental health conditions and physical disabilities. Their care is tailored for adults over 65.
As part of their specialist provision, Broadhurst supports residents living with dementia. The home's approach focuses on maintaining dignity and quality of life throughout each person's journey.
“Sometimes the smallest gestures reveal the most about a care home's values — here, it seems to be in the respectful way staff approach each interaction.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Broadhurst Residential Care Home was rated Good across all five inspection domains in September 2022, which is a solid baseline, but the published report contains limited specific detail on individual themes. Scores reflect confirmed Good ratings rather than rich observational evidence, so several areas remain to be explored on a visit.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families have shared how staff show real affection and dignity in their daily interactions with residents. The care extends beyond the practical, with particular praise for how sensitively the team handles end-of-life situations, supporting both residents and their loved ones through difficult transitions.
What inspectors have recorded
How it sits against good practice
Sometimes the smallest gestures reveal the most about a care home's values — here, it seems to be in the respectful way staff approach each interaction.
Worth a visit
Broadhurst Residential Care Home, at 35 Broadway, Sandown, was rated Good across all five inspection domains following an inspection on 7 September 2022. A monitoring review in July 2023 confirmed the rating remained appropriate, which means the home has shown no signs of decline in the period since. The home is registered to care for up to 25 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments, and has both a named registered manager and a nominated individual in place. The main limitation of this report is that the published inspection text provides very limited specific detail on day-to-day life in the home. A Good rating is meaningful, but it tells you relatively little about the warmth of staff interactions, the quality of food, how activities are organised, or how night staffing is managed. Before making a decision, visit in person, ideally at a mealtime, ask to see last week's actual staffing rota, and request a conversation with the registered manager about how the home supports people living with dementia specifically. The questions in the checklist below are a good starting point.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Broadhurst measures up against the other homes you’re considering. Free account.
In Their Own Words
How Broadhurst describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Respectful care that honours dignity through life's final chapters
Compassionate Care in Sandown at Broadhurst Residential Care Home
When families describe the care at Broadhurst Residential Care Home in Sandown, they speak about something deeper than clinical support — they talk about genuine respect and warmth. This established home specialises in supporting older adults with various needs, including dementia and sensory impairments.
Who they care for
The home provides specialist support for people living with dementia, sensory impairments, mental health conditions and physical disabilities. Their care is tailored for adults over 65.
As part of their specialist provision, Broadhurst supports residents living with dementia. The home's approach focuses on maintaining dignity and quality of life throughout each person's journey.
“Sometimes the smallest gestures reveal the most about a care home's values — here, it seems to be in the respectful way staff approach each interaction.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
