Inglefield Nursing & Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds49
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-10-31
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about seeing their relatives engaged and content — joining in with singing sessions, taking part in quizzes, or simply enjoying conversations with carers who remember what matters to them. People notice how residents seem to relax here, with some families describing real improvements in their loved one's spirits and willingness to participate in daily life.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership52
- Resident happiness70
What inspectors found
Inspected 2019-10-31
Is this home safe?
Is the care effective?
Effective was rated Good at the November 2025 inspection. The published report does not provide specific detail on care plan content, GP access arrangements, dementia training completion rates, or how food quality and nutritional needs are managed. The home is registered to provide nursing care alongside personal care, which implies clinical oversight is in place, but the inspection summary does not confirm what this looks like in practice.Is this home caring?
Caring was rated Good at the November 2025 inspection. The published summary does not include specific inspector observations about staff interactions, use of preferred names, response to distress, or the pace of personal care. A Good rating in this domain is meaningful, as inspectors are required to observe care directly and speak to residents and relatives, but the absence of detail in the published text makes it difficult to describe what good caring practice looks like at this home specifically.Is the home responsive?
Responsive was rated Good at the November 2025 inspection. The published summary provides no detail on the activities programme, individual engagement for people who cannot join group sessions, end-of-life care planning, or how the home responds to complaints and changing needs. The home's registration covers a wide range of needs, including dementia and mental health conditions, which requires a genuinely responsive approach rather than a one-size approach to daily life.Is the home well-led?
Well-led was rated Requires Improvement at the November 2025 inspection, making it the only domain not rated Good. This is a significant finding. It means inspectors identified concerns about governance, oversight, or the culture of leadership at the home, even while rating care itself as Good. Miss Charlotte Louise Willis is the registered manager and Mrs Karen Keen is the nominated individual. The published summary does not specify what aspects of leadership prompted the Requires Improvement rating.
Source: CQC inspection report →
What the evidence base says
Inglefield supports people across different age groups with physical disabilities, sensory impairments, and mental health conditions. The home provides both nursing and residential care, with teams experienced in supporting younger adults as well as those over 65. For residents living with dementia, the approach focuses on maintaining connection and comfort. Staff work to understand each person's individual needs and preferences, helping them stay engaged through activities and conversations tailored to their abilities. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Inglefield Nursing and Residential Home scored 72 out of 100. Four of five domains were rated Good at the most recent inspection, which is a meaningful improvement from the previous Requires Improvement rating, but Well-led remains a concern and the lack of domain-level detail in the published report limits confidence in several areas.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about seeing their relatives engaged and content — joining in with singing sessions, taking part in quizzes, or simply enjoying conversations with carers who remember what matters to them. People notice how residents seem to relax here, with some families describing real improvements in their loved one's spirits and willingness to participate in daily life.
What inspectors have recorded
The team here works with notable coordination — families describe well-organised care where different departments communicate effectively and leadership sets clear standards. When health concerns arise, staff respond quickly and professionally, keeping families informed and involved in decisions about their loved one's care.
How it sits against good practice
While one family raised concerns about changes over time, the consistent picture from others is of a place where professional care comes with genuine personal attention.
Worth a visit
Inglefield Nursing and Residential Home, on Madeira Road in Totland Bay on the Isle of Wight, was rated Good overall at its most recent inspection in November 2025, with the report published in February 2026. This is a genuine improvement from a previous Requires Improvement rating, and four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good. The home is registered for 49 beds and cares for people with dementia, mental health conditions, physical disabilities, and sensory impairments, as well as offering nursing care. A registered manager and nominated individual are named, which indicates a formal leadership structure is in place. The main uncertainty here is the Well-led domain, which was rated Requires Improvement. This means inspectors identified concerns about how the home is governed and managed, even as the care itself was judged to be Good. The published summary is also unusually thin on specific detail, so it is not possible to assess staffing ratios, food quality, activity provision, or dementia-specific practice with any confidence. Before making a decision, visit the home in person, ask to see last week's actual staffing rota (not the template), and ask the manager directly what improvements are being made in response to the Well-led finding.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Inglefield Nursing & Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Inglefield Nursing & Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where individual care meets genuine warmth on the Isle of Wight
Inglefield Nursing & Residential Home – Expert Care in Totland Bay
For families searching for thoughtful residential or nursing care, Inglefield in Totland Bay brings together professional expertise with the kind of personal attention that helps people feel genuinely valued. The home sits on the western edge of the Isle of Wight, supporting residents with various needs from physical disabilities to dementia. What strikes families most is how staff take time to know each person — their preferences, their stories, their individual ways of being comfortable.
Who they care for
Inglefield supports people across different age groups with physical disabilities, sensory impairments, and mental health conditions. The home provides both nursing and residential care, with teams experienced in supporting younger adults as well as those over 65.
For residents living with dementia, the approach focuses on maintaining connection and comfort. Staff work to understand each person's individual needs and preferences, helping them stay engaged through activities and conversations tailored to their abilities.
“While one family raised concerns about changes over time, the consistent picture from others is of a place where professional care comes with genuine personal attention.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Inglefield Nursing and Residential Home scored 72 out of 100. Four of five domains were rated Good at the most recent inspection, which is a meaningful improvement from the previous Requires Improvement rating, but Well-led remains a concern and the lack of domain-level detail in the published report limits confidence in several areas.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about seeing their relatives engaged and content — joining in with singing sessions, taking part in quizzes, or simply enjoying conversations with carers who remember what matters to them. People notice how residents seem to relax here, with some families describing real improvements in their loved one's spirits and willingness to participate in daily life.
What inspectors have recorded
The team here works with notable coordination — families describe well-organised care where different departments communicate effectively and leadership sets clear standards. When health concerns arise, staff respond quickly and professionally, keeping families informed and involved in decisions about their loved one's care.
How it sits against good practice
While one family raised concerns about changes over time, the consistent picture from others is of a place where professional care comes with genuine personal attention.
Worth a visit
Inglefield Nursing and Residential Home, on Madeira Road in Totland Bay on the Isle of Wight, was rated Good overall at its most recent inspection in November 2025, with the report published in February 2026. This is a genuine improvement from a previous Requires Improvement rating, and four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good. The home is registered for 49 beds and cares for people with dementia, mental health conditions, physical disabilities, and sensory impairments, as well as offering nursing care. A registered manager and nominated individual are named, which indicates a formal leadership structure is in place. The main uncertainty here is the Well-led domain, which was rated Requires Improvement. This means inspectors identified concerns about how the home is governed and managed, even as the care itself was judged to be Good. The published summary is also unusually thin on specific detail, so it is not possible to assess staffing ratios, food quality, activity provision, or dementia-specific practice with any confidence. Before making a decision, visit the home in person, ask to see last week's actual staffing rota (not the template), and ask the manager directly what improvements are being made in response to the Well-led finding.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Inglefield Nursing & Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Inglefield Nursing & Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where individual care meets genuine warmth on the Isle of Wight
Inglefield Nursing & Residential Home – Expert Care in Totland Bay
For families searching for thoughtful residential or nursing care, Inglefield in Totland Bay brings together professional expertise with the kind of personal attention that helps people feel genuinely valued. The home sits on the western edge of the Isle of Wight, supporting residents with various needs from physical disabilities to dementia. What strikes families most is how staff take time to know each person — their preferences, their stories, their individual ways of being comfortable.
Who they care for
Inglefield supports people across different age groups with physical disabilities, sensory impairments, and mental health conditions. The home provides both nursing and residential care, with teams experienced in supporting younger adults as well as those over 65.
For residents living with dementia, the approach focuses on maintaining connection and comfort. Staff work to understand each person's individual needs and preferences, helping them stay engaged through activities and conversations tailored to their abilities.
Management & ethos
The team here works with notable coordination — families describe well-organised care where different departments communicate effectively and leadership sets clear standards. When health concerns arise, staff respond quickly and professionally, keeping families informed and involved in decisions about their loved one's care.
The home & environment
The home offers variety in meals and gives residents control over their environment — choosing their own entertainment, deciding when to be social or have quiet time. During lockdown, staff kept families connected through video calls and found creative ways to maintain activities despite restrictions.
“While one family raised concerns about changes over time, the consistent picture from others is of a place where professional care comes with genuine personal attention.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
