Dementia Care Home

Cherrydale Residential Home

Springfield Road, Camberley, Surrey, GU15 1AE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff60 / 100

Staff warmth score

“Well Looked After”58%

of reviewers answered yes

Good to know

  • Registered beds22
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-01-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth60
  • Compassion & dignity62
  • Cleanliness62
  • Activities & engagement55
  • Food quality55
  • Healthcare60
  • Management & leadership65
  • Resident happiness58
Section 02

What inspectors found

Inspected 2023-01-19

  • Is this home safe?

    Not yet rated
    The home was rated Good for Safe at the April 2024 inspection. This follows a previous Inadequate rating, which means inspectors were satisfied that meaningful improvement had been made in safety-related areas. The published report does not describe specific findings: there are no details about staffing ratios, medicines management, falls monitoring, or infection control observed during the visit. The home has 22 beds and a dementia specialism, which means safe staffing at night is a particularly important question.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The home was rated Good for Effective at the April 2024 inspection. Effective covers training, care planning, healthcare access, and nutrition. The published report does not provide narrative detail about any of these areas: there are no descriptions of dementia training content, care plan quality, GP access arrangements, or how the home manages nutrition for residents who have difficulty eating. The home's dementia specialism means these areas are particularly important to understand.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The home was rated Good for Caring at the April 2024 inspection. Caring covers staff warmth, dignity, respect, and independence. The published report contains no inspector observations about staff interactions, no description of how staff address residents, no mention of whether residents appeared settled or content, and no resident or relative quotes. A Good rating in this domain means inspectors were satisfied, but the detail behind that judgement is not available in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The home was rated Good for Responsive at the April 2024 inspection. Responsive covers activities, individual engagement, and how well the home adapts to each person's needs and preferences. The published report provides no description of what activities are offered, how often they run, whether they are tailored to individuals with dementia, or how the home responds to residents who are unable to join group activities. The home's dementia specialism makes these questions particularly important.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The home was rated Good for Well-led at the April 2024 inspection. A named registered manager, Mrs Susan Elaine Haines, and a named nominated individual, Mr Navneet Singh Johar, are confirmed in the registration record. The published report does not describe management visibility, staff culture, how complaints are handled, governance arrangements, or whether staff feel able to raise concerns. The improvement from Inadequate makes the stability and quality of current leadership particularly important to understand.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supports adults aged 65 and over. The team understands the unique needs that come with later life care. With dementia care as a key specialism, Cherrydale provides support for residents at different stages of their journey. The team works to maintain familiarity and comfort in daily routines. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Cherrydale has moved from Inadequate to Good across all five inspection domains, which is a meaningful improvement. However, because the published report provides almost no substantive narrative detail, individual theme scores reflect that improvement trajectory rather than specific observed evidence, and most sit in the cautious mid-range as a result.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Cherrydale, a 22-bed residential home in Camberley specialising in dementia care for adults over 65, was rated Good across all five inspection domains at its most recent assessment in April 2024. This is a significant and positive shift from a previous Inadequate rating, and the improvement trajectory is real and recorded. A named registered manager is in post, and the home is registered and active. The main difficulty for any family reading this report is that the published text provides almost no narrative detail about what inspectors actually saw, heard, or found. There are no staff observations, no resident or relative quotes, and no descriptions of daily life inside the home. A Good rating matters, but on its own it cannot tell you whether your parent will feel warm, safe, and known as an individual. Before making a decision, visit the home in person, ask to see last week's actual staffing rota (including nights), ask how dementia training is delivered and how recently staff completed it, and spend time in a communal area at a mealtime to observe how staff interact with the people who live there.

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In Their Own Words

How Cherrydale Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Cherrydale Residential Home says about itself

Friendly care team welcomes families seeking support in Camberley

Compassionate Care in Camberley at Cherrydale

When you're looking for care in Camberley, finding the right environment matters. Cherrydale focuses on supporting adults over 65, including those living with dementia. The team here takes time to get to know residents and create a welcoming atmosphere.

Care & specialisms

Who they care for

    The home specialises in dementia care and supports adults aged 65 and over. The team understands the unique needs that come with later life care.

    How they describe their dementia care

    With dementia care as a key specialism, Cherrydale provides support for residents at different stages of their journey. The team works to maintain familiarity and comfort in daily routines.

    “Why not arrange a visit to see if Cherrydale feels right for your family?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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